Ipod is in restore mode but when i try to restore i get message- ipod software server could not be contacted. any ideas?
ipod is in restore mode (dropped) but when i try to restore i get the message- ipod server could not be contacted. any ideas?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Similar Messages
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when i restore my ipod at the end it says it cannot restore because "ipod software server could not be contacted" how do i fix that?
See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
still stuck in recovery mode..says ipod software server could not be contacted or is temporarily unavailable
Apple support is useless...apple is going down hill fast...nothing but problems with several products....so you know what apple can do....
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I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?
What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock -
I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?
Delete Keynote then download.
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i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.
USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing. -
I get this error message when trying to upgrade software "The Iphone update software server could not be contacted" Can anyone help?
I'd start with the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
when i try to update Ipad 2 the iTunes update server could not be contracted . please check your internet connection or try again later
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
My ipod touch has entered restore mode, but when I attempt to restore it I get the error code 1604.
My daughters ipod touch has entered restore mode, but when I attempt to carry out a restore I get an error code 1604.
Any easy solution to this problem?Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Above from:
http://support.apple.com/kb/TS3694 -
When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout
maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
we are getting a message ,'the ipod cannot be updated at this time because the ipod software update server could not be contacted or is temporarilly unavailable ' . we have been trying for 3-4 weeks now same same ?
Try turning off the Firewall.
System Preferences / Security - Firewall.
or System Preferences / Sharing - Firewall. -
I had an 8GB 1st gen iPod in it's original box in storage and just took it out to hook it up. Charged it overnight, plugged it into new Mac Book Pro and it was recognized as being an iPod in recovery but other identifying information was all indicated as "n/a" (so, unknown OS, etc). Error code 1604 came up so I downloaded iTunes on the Mac Book and it is currently showing version 10. But now when I try to restore the iPod, error code 1611 comes up and the troubleshooting doesn't tell me what else to try. The USB connector that came with the iPod was also never used before - brand new also from the box so that should be fine. I also tried a different USB port on the Mac Book. Any ideas?
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service. -
The iPod cannot restore, when I try and resore it, an error message appears. It is already in recovery mode. What shoud I do to get it to restore?
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store. -
How do I fix this problem?
- What happens when you connect the iPod to a computer with iTunes and try to restore the iPod?
- I am confused. First you say the screen says to connect to itunes and then you say the the iPod does not turn on. Does the iPod screen still show the connect to iTunes?
- Try placing the iPiod in Recovery mode and then restore.
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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