IPod is locked it says that I need to connect it to iTunes but i've never
synced it. what do I do? i need a reply fast please.
This is the Using iPhone > Basics discussions area, but the same should apply to the iPod Touch in this regard.
How old is the iPod Touch?
You've never connected the iPod Touch to your computer and you don't remember the 4 digit numerical passcode lock that you entered?
Similar Messages
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I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
hello guys, i badly need your help. last night i was trying to udate for a new software on ios but i failed to finish updating then after a few minutes i tried updating it again but it did'nt turned out well. what appears on my iphone is that I should connect it to itunes but unfortunately when i connected it, my laptop could not recognize my phone. Could anyone help me with this? pleaseee when i went to an apple store, they told me to reformat it (so does it mean all my files will be deleted), and how to reformat this? help me pleaseeee.
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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i need help because itunes is not upgrading
It is virtually impossible to offer assistance if no details of the problem is provided.
What specifically happens when you try to upgrade iTunes on the computer? -
HT201210 my ipod keeps saying that i need to connect it to itunes
i updated my ipod touch and it came up with a message so i tryed to restore it and i cant get on to my ipod it has this picture of a usb plug and itunes please help me
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Backing up, updating, and restoring iOS software -
Thanks!
You need a French store account to use a card from France. The cards are country-specific and cannot be used in another country.
If you qualify for an account, that is, have a credit card issued in that country and a physical mailing address there, you can switch to the French store from Settings > iTunes and App Stores > Apple ID > View Apple ID > enter your password > Country/Region to change stores.
Or you contact call the support staff for the stores at: http://www.apple.com/emea/support/itunes/contact.html and see if they can help out. -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
The image came up on my screen saying that I need to connect my iPod to iTunes, but I have a passcode, so it won't allow me to. And I want to try and turn it off, but my touch screen doesn't seem to be working either, so I can't even turn it off since you need to "slide to power off." HELP! I'm leaving on Thursday morning for six and a half weeks, and I absolutely need my iPod with me. I was just at the Apple store today for problems I was having with ANOTHER product, and I don't really want to drive all the way out to where my nearest store is (which is not very near) if I can figure this out at home. My iPod was working totally fine earlier today and last night, so I don't know what happened! Please, please, PLEASE HELP!
Now it's allowing me to reboot (hold down power button and home button and restart), but every time it just comes up to the same thing: the connect to iTunes page. Which is not possible. And I refuse to restore my iPod. PLEASE HELP.
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How can i find my ipod touch 5th g that has been stole (it does have icloud but it says that it needs internet connection) i dont know what to do now plz help
What To Do If Your iDevice or Computer Is Lost Or Stolen
If your Mac, iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T, Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. Lost or Stolen iPhone? Here’s What to do
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on MobileMe
3. OS X Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Third-party solutions for computers:
1. VUWER 1.5.4
2. Sneaky ******* 0.2.0
3. Undercover 4.7
4. LoJack for Laptops Premium Mac
5. STEM 2.1
6. MacPhoneHome 3.5 -
I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?
Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!! -
i have forgotten my passcode but cannot restore factory settings as it says that I need to disable find my iphone but cannot do this as i cannot get into my itouch to disable it
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
i just upgraded my iphone 3gs to ios 6 not sure if it updated but now when i turn on my phone it says automatically that i need to connect it to itunes using the USB port but when i connect it it comes up as new hardware and cannot find a program/software for my device even though i have the latest itunes on my computer. i have tried reinstalling itunes but it still cannot find my phone and now i cannot use my phone as it is stuck on the sync to itunes screen
Have you downloaded and installed the latest version of iTunes from here:
http://www.apple.com/itunes/download/ -
Hello, my iPad has been disabled, and it says that I need to connect to iTunes. As instructed I connected to the find my iPad/iPhone site to put it on the recovery mode. However, I accidentally erased my account, so please help!!! Also, I browsed a lot to find a solution, but none of them were helpful, sorry. Hopping you could help, thank you.
However, I accidentally erased my account,
How did you erase your account? A lot of people would like to know. No one has found a way of erasing an Apple id account.
Robert -
My iPod will go to the app store and act like it's connected but once I try to download the app and I put in my password it says that I can't connect to the iTunes store
Try "resetting" your Apple ID account > My Apple ID
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My Linksys WRT54GS says that I am not connected to the internet, but I really am. Why?
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The Linksys EasyLink Advisor is telling me that there is a problem and the internet connection is not working.
However, my computer and every other computer and laptop connected to this router can get on the internet perfectly fine without any problems.
Why is it saying my connection is not working when it really is? How did I get rid of this message?Probably you need to uninstall the software to eliminate that problem.
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