Ipod is missing in itunes..HELP!!

Question

i've done everything...but still i cant seem to let my nano be visible for syncing in the itunes..in my computer,my ipod is visible....i tried running the diagnostics and it says that the ipod connection status is ok..since it's green...so that means,itunes detected my ipod,right?but how come it doesnt show? help plzz...
2gb ipod nano (1st Gen)   Windows XP Pro  

Answer 1

I've had this problem and given the advice to others and it has worked for some. This isn't mentioned in any other advice that I can see but it is a simple check that you should do, not very technical either!
With your iPod plugged in to the computer, first go through the 5R's and other help topics to check the basics (new cable, different computer, different USB port etc.)
If no luck, check to see if your iPod exists in Device Manager as follows: right-click on My Computer, then click on Manage, then Device Manager, then expand the section called Disk Drives on the right hand side and see if the iPod is shown there, if it is, go on to the next stage.
In the same Computer Management box, click on Disk Management on the left hand side, after a few seconds a new box opens on the right and should show all of the disks on your computer including the iPod. Then right-click on the iPod information and it will give you an option to Change the drive letter or path....click on that and then select Change; select a new drive letter which is not already assigned to any other disc (I picked Z down the bottom), save that then exit and see if it works. Good luck!