IPod is no longer recognized by Windows or iTunes

I tried to up date my iPod Nano with the 2006-06-28 updater. Instead of going through the normal process of opening iTunes and telling it to disconnect my iPod, I went to the icon on the tool bar that says "Safely Remove Hardware" and told it to disconnect my iPod. However, when I turned my iPod on, it had erased all my memory, and to make things worse, neither the updater, iTunes, or even Windows recognized that my iPod was plugged in. What is going wrong, and how do i fix it?

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

Similar Messages

Ipod Touch is'nt recognized in Windows or Itunes

Hello, my Problem is that my Ipod Touch isn't Recognized in Windows or Itunes on my PC, on a Friends PC it works fine, so u guess the Ipod is ok..
1. I tried everything Restarted Apple Mobile Device Service and reinstalled
2. Reinstalled Itunes
3. Reinstalled Windows
4. Other USB Ports
5. Recovery Mode (In Recovery Mode the Ipod is recognized but can't Restore because bevore it Restores completly it gets automaticly disconnected and does'nt connect again)
I Restored my Ipod at the PC from my Friend, but it still doesn't work here.
The USB Ports also can't be the Problem, since all other USB Devices work fine. And the Ipod Touch worked fine as well till a few Days ago.
Every Help is appreciated.

Hi,
What's the make and model of the PC? Is it a desktop or laptop PC?
Make sure the iPod touch is directly connected to a high-speed USB2 port on the PC. The tips in this article: http://support.apple.com/kb/TS1286 will help rule out USB connection issues.
What security software is running on the PC?
If you haven't already, try to reconfigure, update, or uninstall the security software, as suggested here: http://support.apple.com/kb/TS3125.
Also, this article: http://support.apple.com/kb/HT1852 provides general tips that will resolve most issues that prevent the iPhone from being recognized by iTunes.
-Jason

My Ipod does'nt get recognized by windows or Itunes.

When i plug my Ipod in with my USB-device, it makes the sound that it normally does when the Ipod is plugged in, but it is not recognized on windows nor Itunes. I have tried to Uninstall and re-install.
Please help!!

What does "USB device" mean?
through a hub is not a supported configuration.
through another USB devcie, like USB hard drive or something would also be treated as a USB hub.
And to troubleshoot, rule out and simplify, and connect direct to USB ports coming from the motherboard, depends on just what style type computer you have, notebook, tower, other.
I tend to find a good starting point are the product support page
http://www.apple.com/support/ipodtouch/syncing/
http://www.apple.com/support/ipodtouch/

Error during OS 4.2 update; Ipod no longer recognized by windows or itunes;

I've had my 3G 8gb since last Feb and never updated the OS (3.1.3). Yesterday I tried updating to 4.2. (OS: Windows Vista 64bit Home Premium; iTunes: 10.1.1.4) There was an error (unfortunately did not make a note of). Now my ipod touch is stuck in "Recovery Mode" and cannot be seen by Windows or iTunes. Windows does detect new hardware but when I browse for the drivers, I get the error "Could not find driver software" after I pointed exactly where it was located in C:\Program Files\Common Files\Apple\Mobile Device Support and C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. I've tried removing all Apple software from my computer and then reinstalling iTunes but I get the same results. I don't know what else to try. Any ideas? Thanks!

I found a solution last night through http://support.apple.com/kb/ts1538. But thank you for trying. The worst part was that I was doing the right thing all along but I think there is a bug in Vista (or I don't understand why I couldn't do it the way I was). On the window that appears after I clicked "Browse my computer for driver software", there are 2 options. The first says "Browse for driver software on your computer" which has an edit box under it and a "Browse" button next to the edit box which allows you to pick the parent directory that driver is in. The second option says "Let me pick from a list of device drivers on my computer". I knew where the drivers were so I was doing option one and it would not work (many repeated attempts after re-installing iTunes, etc.) - VERY FRUSTRATING. But now I'm up and running!!!

Ipod charges but isnt recognized by windows or itunes

Ok so I see this is a huge problem..so here we go again:
My shuffle worked before and all of a sudden Windows or Itunes doesnt show that my Ipod Shuffle is connected. When I plug it into my USB port, the status light is amber and thats all that shows up. I have downloaded the newest versions of the updaters and itunes and still..not working. And when I try to use the updater, first it said NO ipod connected and now it says Ipod service error...I'm not quite sure what to do now, so any help I can get is appreciated!

Have you looked here:
http://docs.info.apple.com/article.html?artnum=93716

Ipod touch doesnt get recognized by windows or itunes?

okay so just recently i would plug in my ipod touch and the little noise windows makes to say that something has been plugged in rings except itunes wont recognize it or windows will make it seem like its not even there like its plugged in but a ghost HELP PLEASE!

This may not be your problem but I though it might be worth mentioning. I was having the same problem until I realized I had bought a second usb cable since a family member was always borrowing mine. I spent several days going crazy because my ipod touch was unable to sync with my PC. I finally swapped the new cable for the old and things worked fine.
I discovered that the new cable was only for recharging the battery and not syncing!!! It was only upon looking at the cable packaging that it said in fine print - for charging only!!!
I have no idea why they don't state that more clearly on the outer packaging.
Good luck!

1st Generation iPod Touch No Longer Recognized by Windows 7 PC

I have a 1st generation iPod Touch (no camera) that can no longer connect to my Windows 7 pc. Plugging in the iPod via USB does not trigger any sort of dialog box in Windows and it doesn't trigger a message saying a device has been connected; the iPod does not show up in either iTunes, Computer, Device Manager or Devices and Printers, either as an Apple mobile device or an unrecognized device, and does not charge when connected to USB (though the wall-charger still works). As far as my computer is concerned this iPod does not exist. I had successfully synced this iPod as recently as one week ago and am ready to pitch the thing in the garbage if I can't find a solution.
I have the latest version of iTunes as well as the most up-to-date Windows updates. I have already followed all the steps listed here (iOS: Device not recognized in iTunes for Windows) multiple times with no success.
I also have tried following the instructions listed here (Re: For those Windows users who suddenly cannot see their device in iTunes. Here's a solution that has worked.) but this also hasn't worked since the iPod isn't recognized in the Device Manager and I am not given the option of updating the drivers, manually or otherwise.
I have uninstalled/re-installed iTunes and all related Apple services multiple times. The Apple Mobile Device Service is functioning normally. iTunes diagnostics indicate that there is no device connected no matter what I do. I have reinstalled my Windows USB drivers and changed the settings on the USB Root Hub in the Windows Device Manager to disable power saving options.
I have tried connecting the device to another PC which detects and syncs another apple device (iPhone 5) with no issues, and had the exact same result: the computer doesn't even recognize an iPod is connected.
I can't update the Apple Mobile Device Drivers because the device is not recognized by my machine in any way.
I even completely reset my iPod and that just left me with a unactivated iPod that still isn't detected.
I am really unbelievably fed-up with the useless "try checking your USB cable"-style advice that people seem to offer on this forum. If anybody has dealt with this issue and has any serious advice other than "re-install iTunes," it would be much appreciated.

You said "I am really unbelievably fed-up with the useless "try checking your USB cable"-style"
- Did you try another cable?
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Try on another computer

IPod Touch 1g not recognized in Windows and iTunes

Hi all
i have a old iPod Touch 1g at home. the problem is that the device is death. I can hold Home and Pwr button for a long time but nothing happens.
Even when i connect it to a Pc running XP, Windows 7 or a Mac the screen stays black and no error from windows that drivers are being installed or the "USB-sound".
I looked already in the FAQ and on Google but all the solutions don't work for me.
In short words, i have a death iPod and i have no clue how to fix that or even if its possible to fix it.
Can someone give se some alternative solutions?
Regards
Max

maxiklotz wrote:
would there be the possibility to send the ipod to apple that they can reinstall the software?
i would take it to the nearest Apple store, especially if it would still be under warranty.
how much would that cost?
if it were still under warranty, they might replace it on the spot at the Apple store.
if you connect your "new" iPod to iTunes, you will be given the option to "restore" your latest backup from the old to the new device.

TS1363 My iPod Touch is not recognized in windows or iTunes, how do I fix this problem?

I have updated my iTunes and checked my security settings, what can I do to make my iPod recognized by both my computer and iTunes?

Hello BLTNO,
Start with this Apple support document related to your issue. Make sure to work through each and every single troubleshooting step as necessary.
http://support.apple.com/kb/TS1369
B-rock

Ipod Mini no longer recognized - can't reload itunes 6

We downloaded Itunes 6 this past Saturday but last night the system no longer recognizes that the Ipod Mini is there and says that the program for communication with the ipod is missing.
When I try to download Itunes 6 to reinstall, the automatic download never starts.
Why is Itunes 6 such a problem? How do I get back to a working state?

hi Andrew!
last night the system no longer recognizes that the Ipod Mini is there and says that the program for communication with the ipod is missing.
just checking something before we proceed. are you also getting an "Ipod Service Error" when you click on your ipod updater?
(if so, there's a chance we may be able to fix this without having to resort to a reinstall.)
love, b

Itunes 11.1.4 for Windows: Iphone 4S not recognized in Windows and Itunes

I recently installed itunes 11.1.4 on my Windows 7 (64) laptop computer and my iphone 4S was no longer recognized in Windows or itunes. Previous versions of itunes had worked with no problems with this combination. I completely uninstalled itunes, apple software update, apple mobile device support, bonjour and apple application support and restarted the computer. When I attached the iphone, it was recognized by Windows. I reinstalled itunes only to find the iphone was no longer recognized in Windows or itunes again. When viewing the device in Device Manager, I discovered the yellow exclamation mark and proceeded to attempt to update the driver. Windows reported that it "cannot verify the digital signature for the drivers required for this device." Repeated the uninstall and reinstall process with a new download of the itunes installer which produced the same result. Need help resolving this problem because I need to sync data on phone with data on computer.

Hello JHHamlin,
Go through the section 5. Verify that the Apple Mobile Device USB Driver is installed from the link below
http://support.apple.com/kb/ts1538
Go through the above link in the sections which I am mentioning below and see if it fixes your issue.
> For Windows Vista, Windows 7, and Windows 8
* Reinstall the Apple Mobile Device Driver
* In the Device Manager window, right-click Universal Serial Bus controllers and choose Scan for hardware changes from the shortcut menu.
* Update the Apple Mobile Device Driver> Browse my computer for driver software> Let me pick from a list of device drivers on my computer> Click the Have Disk button.
* Click the Browse button and navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
* Double-click the "usbaapl" file
* Click Open in the Have Disk window. Then, click Next and then Click Finish. Windows will install the driver.

My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes.

Hi There,
The title actually says it all..
(My 4th Generation click wheel 40 GB iPod is no longer recognized by iTunes 7.4.2, although the iPod works fine.. iTunes keeps saying to reset it, but I don't see why I should)
The iPod seems to work just fine, so I'm not in a big hurry to erase all my songs audio books etc..
I am thinking that this is a problem with Macintosh iTunes version 7.4.2, from what I'm seeing, but how should I proceed?
Many thanks for any help.
Eric

Sounds like a dead battery. Take it into your local Apple store/Genius bar and see if there is anything they can do for you. Another option is to send it in to a third party repair company who can replace the battery at a pretty low cost.
B-rock

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

I need help, my ipod touch is not recognized by windows as a harddisk

i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
i would like to transfer the files from pc to my ipod touch without useing itunes.
as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
Message was edited by: B0Om

B0Om wrote:
ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
how do i put programes and games in my ipod touch
Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error. My iPod is now having a connect to iTune screen.

Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
http://support.apple.com/kb/TS3694#error1602

IPod is no longer recognized by Windows or iTunes

Similar Messages

Maybe you are looking for