Ipod is not connect to windows or itunes but it still shows up on ipod

i had to re set my ipod the other day and ever since then it will NOT connect to windows of itunes but every time it shows up on the ipod that it is connected!

Welcome to the discussions,
try again to reset by holding the sleep and home button until the Apple logo comes up again. If still no luck, restore "as new ipod"
Restoring: http://support.apple.com/kb/HT1414

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Ipod Nano Not connecting to Windows 8, Itunes

I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

Ipod will not connect to windows OR itunes

30gb video IPOD
Ok, first off my laptop and 360.. it will connect to all of those, i can even add/remove stuff on itunes with my laptop, but when i hook it up to my home pc it will NOT connect to itunes or show up in my computer, i have the latest itunes fully updated, i have tried every method on the ipod help section, resetting blah blah TRIED IT ALL
it says its connected on the bottom right but it just wont load.. when i run ipod diag on itunes it says its not connected, ive even tried other programs like ipod acess, anapod etc. and i cant connect it with them either.. i dont know what to do someone PLEASE help

nevermind i fixed it
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
if anyone is having the SAME problem, check this out, worked like a charm

Ipod will not appear in windows or itunes, but is definately there

Hi,
My ipod touch 64gb 3rd gen stopped appearing in itunes but still in windows. I spoke to an apple support person on the phone and we followed lots of different steps. I was told to send it off for repair/to be looked at. Apple said it was fine and sent it back to me. By this point, I had restored the ipod to factory settings via another pc and lost all my data on it.
After they sent it back, however, windows vista now also refuses to acknowledge that there is an ipod connected. I have followed all the support website steps to no avail.
Certain things make me think the pc is recognising the ipod. For instance, when I connect the ipod touch, itunes will sometimes automatically load itself up. Also, when I connect the ipod I notice in the device manager of my pc it will load the apple mobile device usb driver.
I'm fairly certain it is an issue with my computer as the ipod is recognised on other computers.
Can anyone help?

My phone did the same thing too yesterday after I took a picture. So this morning I called the tech support at my cell provider.
The tech asked me to press the sleep/ wake button (button on top of phone) and the home button at the same time for about 5-10 seconds to see if there was a reaction from the phone. Low battery showed up even though I had 60+ % when the phone acted up.
He told me the 3GS freezes sometimes and the screen will go blank, but the phone will drain the battery as if it's on the entire time. By pressing the 2 buttons, it resets the phone and should be okay.
My phone seems to be okay now. See if that works for you. Hope it helps.

ITouch not connecting to windows or itunes, and will not charge.

Okay, so, I was charging my iTouch one day in my computer, and every time I plug it in, iTunes launches and then starts to automatically sync my iTouch, which I DO NOT WANT. Anyways, I quit the sync from itunes as I always do, but this time, when I tried to quit, nothing happened and itunes froze up. 1 Ctrl+Alt+Dlt later, I tried to end the program, it was being pesky so I had to try and end it a few times. My iTouch finished charging and I hane not thought anything of it since then. The day after that, I was trying to charge my iTouch before work, and I went to get ready while it was charging. I came back to an iTouch that was not charged at all. It does not connect to Windows or iTunes, but still for some reason retains enough battery to display the battery symbol. I have used the iTunes helper to try and guide me through the problem, but the steps I took did not fix the problem and I do not feel like taking my iTouch in to get serviced. So, in overview, my iTouch will not charge, connect to windows or iTunes, all after I ended iTunes from the task manager. My iTunes works just fine, my iTouch is the problem. I dont know what operating system it is running on, and I dont know how to update it, but it is at least 4.3.1.
P.S. I would love to get some speedy help on this. If its any reward, you have many internets up for grabs for answering my question. Over 9000 ^_^

- Try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try placing the iPOd in recovery mode to see if that will make the iPod visible in iTunes so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

TS1369 why doesnt my 5th gen ipod nano not connect with windows 8?

why doesnt my 5th gen ipod nano not connect with windows 8?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Ipod nano does not connect to Windows and itunes

Dear All
in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
ciao

Hello franbat,
Thank you for the details of the issue you are experiencing with your son's iPod nano. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

IPod Touch, not detected in Windows or iTunes...

First of all, hello to everyone...
i want to say that i read a lot EVERYWHERE about my issue and still i couldnt find a solution...
the problem is easy, i have a 3rd gen ipod touch, OS 4.2.1 now fully working... but, it's not detected in windows or itunes, as simple as that, and as u all have read in lots of other posts...
my ipod is now working because i took it to an apple store and they charged it in a MAC and they had no problem at all. the MAC detected the ipod, with all its content and my ipod's name...
but when i took it home -this has been hapenning since maybe... 5 MONTHS!-, i plug it in my PC and nothing happens...
ok, first of all, my spec... win vista home premium 64 bits, last version of itunes...
i tried ALL the solutions provided in APPLE official support page, and nothing happens... that means:
1- completely uninstall itunes and then reinstalling it... i ALSO FORMATED my entire hard drive twice!!!!
2- tried all USB ports and even an entirely different PC and nothing happened
3- bought 3 different IPOD to USB cables and nothing happened
4- tried setting ipod to restore, that way itunes SOMETIMES detected the ipod but i coulnt restore because of different error codes, so i had to take it several times to apple store to "unblock" it...
the only way it works -detection and charge- is with MAC computers or dock systems such as an iHome my gf has thats the way im charging it now, but otherwise it wont work...
i would really appreciate any help, since idont know what else to do!!
thx in advance!!

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

IPod Touch not recongnized in Windows or iTunes

Hi , My iPod touch is not recognized in Windows or iTunes . I am using the most recent version of iTunes . iTunes 8.1 . Has this happened to anyone else ? I would appreciate any help.
lizabler

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

"The Problem" is IPOD will not connect to windows

I guess for those people that have not spent the last few days reading these posts I will add that "The Problem" that I am referring to in my previous post is the same one that everyone seems to be having. One of my IPODs was rendered absolutely useless by the new updater. (only one was updated) I believe that the com port on the IPOD is being "jammed" by the software update. I had never updated before and my two IPODS have worked flawlessly up to now. I believe that this fix will be the best for me because it basically cleans it back to factory state. I have read some old posts and feel that some of the older updaters have killed some IPODS in the past. I would suggest that if you decide to follow my previous post and restore. That you go back to the oldest updater that will provide all the functionality that you actually use. "If you do not feel comfortable taking the IPOD apart I am sure there are places that will do this for you.
win 2000 Windows 2000

Because an iPod wil not sync with Windows Media Player. It will only sync with iTunes.

Songs appear on my ipod 5 when it is connected to my itunes but don't show on the ipod, what should i do?

I have just bought the new i touch and synced my songs from my itunes to the itouch. However, the songs appear on my ipod when it is connected to the itunes but aren't actually on my ipod.
What should I do?
Thanks

Hi Hirra,
Thanks for visiting Apple Support Communities.
If you've synced your iPod touch with iTunes, but the music doesn't appear on the device, you may want to try setting up syncing in iTunes again by following the steps in the right article below. If you're syncing music, try un-checking and then re-checking the "Sync music" checkbox in iTunes.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Best,
Jeremy

Sync session failed to start on my ipod touch. tried to delete back up history but it only shows my daughters ipod touch and not mine! Im unable to update or purchase new aps, not sure how to fix this problem?

sync session has failed to start on my ipod touch. Tried to delete the back up but it only shows my daughters ipod touch. Iam unable to update or purchase new aps, not sure how to fix this problem?

Try:
https://discussions.apple.com/thread/3415227?start=0&tstart=0
https://discussions.apple.com/message/16400530#16400530

Ipod not connecting to windows or iTunes!

My iPod isn't being recognised by the computer, but when I disconnect it it lights up.. So it thinks somethings happening. Also, a seperate iPod works fine on a different logon to mine. My iPod is over a year old, could this be caused by the battery?

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various solutions that you can try to correct your problem. One should work.
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
If all else fails, there have been some successes using the information in this post below. WARNING: I have absolutely no clue to what this download file does, and introducing it into your PC environment is risky. Some Forum posters have experienced less than benign results. Proceed at you own risk.
http://discussions.apple.com/message.jspa?messageID=1222335#1222335

IPod will not install on Windows Vista, iTunes is fine?

Hello,
I am running Windows Vista Ultimate on 2 computers. One computer connects to my 60GB iPod video just fine, while the other looks for drivers and then fails to find any. I get a window that pops up saying "Insert the disc that came with your iPod" after Windows searches for drivers. Because of this, the iPod does not appear in iTunes, nor does it appear in My Computer. I have tried performing a soft reset on the iPod (Menu/Center combo) which did not work. I have also tried reinstalling iTunes to no avail. This is a brand new Windows installation and I just can't figure out why it won't work. iTunes seems to work just fine in all other respects.
Thanks,
Brian
Message was edited by: kstrike155

I found these steps here: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1286482&SiteID=1&pageid=4
Scroll down to the quote from WickedMX.
Basically, C:\Windows\System32\Driverstore\Repository and look for a folder that starts with usbstor. You will probably have two different versions. Open the folder that is the newest version and then copy the files usbstor.inf and usbstor.PNF. Copy them to the C:\Windows\INF folder. Try installing your device(s) again and it should work like a charm!
Brian

Ipod in not recognised by windows or itunes. PLEASE HELP!!!!!!!!!!

I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-15 13:16:51.
Video Display Information:
ATI Radeon Xpress 1150
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 8M6398VKV9K
Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
Oh and i downloaded itunes 7.6 last night and nothing.
PLEASE HELP!!!!!!!!!!!!

Ipod is not connect to windows or itunes but it still shows up on ipod

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