Ipod is not recognised in i tunes and can't sync

My ipod is not being recognised in i tunes. I purchased some songs from i tunes store and then when I tried to sync my ipod to change my music it is not recognised.
I have run Diagnstics and connectivity tests and then it says no ipod is found,can anyone help to rectify this problem.

Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Similar Messages

I want to add a CD to my IPod Classic, the CD has been loaded into my library but my iPod is not showing on i-tunes and I can't get the CD onto my iPod.

I want to add a CD to my IPod Classic, the CD has been loaded into my library but my iPod is not showing on i-tunes and I can't get the CD onto my iPod.

Well if your iPod is not appearing under Devices in iTunes when you have it plugged into a high powered USB 2.0 port, then that would explain why this newly loaded CD has not synced to it yet.
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

IPod Touch not recognised on Windows 8 and will not appear as connected in iTunes.

Usually when I plug my iPod Touch (4th Gen) into my laptop (Windows 8) it appears automatically on iTunes for me to sync. However, when I tried to do this today, iTunes did not recognise that a device was connected and this was confirmed after I did a diagnostic test. Windows recognises that an iPod has been plugged in, however where it usually says "Alicia's iPod Touch", it just appears as "Apple iPod" and when I click on it, I cannot access any photos/videos that I have on my iPod. Any help would be very much appreciated if anybody know how I can fix this. Thank you.

Hello Ali_95
Check out the article below for troubleshooting issues with your iPod touch not showing up in iTunes. It may be an issue with security software or the Apple Mobile Device driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

Our Australian purchased ipod is not recognised in Ireland. How can we access itunes?

We have an ipod touch purchased in Australia and it is not recognised when connected to the computer in Ireland. how can we get this fixed?

The country has no effect on iTunes seeing the iPod/iPhone. Run diagnostics and see what it says about see the iPod.
iTunes for Windows: Gathering and using iTunes Diagnostics
For information, to purchase iTunes/App store content your account has to be associated with the country you are in.

ITunes 7.5 and old iPOD? iPOD will not update to 1.5 and no longer syncs

Hi,
I'm new to updating Macs, and I think i may have installed something that won't work with old stuff. I have the following:
A PowerBook G4 (2002) just updated to Leopard (never had any updates before!)
A touchwheel 10 GB iPOD (2nd gen) never updated (version 1.2.1)
iTunes 7.5. (was version 3 until today)
Until yesterday, on my (then) 10.2 MAC OS X running iTunes 3, I had no problems. Today I upgraded the MAC to 10.5 and iTunes to 7.5. iTunes keeps telling me to update my iPOD to 1.5 (which appears to be the right version for this iPOD). But when I click on "install" I get the following: "The iPod..could not be updated. An unknown error occurred (1462)."
When I try to sync the iPOD with CDs I imported today (after all updates) I get the following: "Some of the items in the iTunes library including...were not copied to the iPod...because they cannot be played on this iPod. This now includes 100 songs.
So, I'm guessing that iTunes 7.5 doesn't work with an iPod this old?? Can I remove it and put an older version on, if my assumption is correct? If so, how, and what version of iTunes do I need, and where can I get it?
If my assumption is wrong, then what is going on?? I can't aford to buy a new iPOD and I don't want to not be able to update it (besides, it;s only half full). Please bear in mind with any suggestions, that although I'm pretty good on PCs, I'm a real novice with Macs and iTunes.
thanks,
Gheera

OK, answering my own question now. First, of course the difference was that the old iPOD software (1.2.1) presumably couldn't handle .m4a files (newer iTunes).
Second, tried updating the iPod by connecting to a 10.4 Mac with 7.4 iTunes. Several times got exactly the same probelm as described, but then suddenly one time it appeared to move forward to the next stage. I was so surprised I assumed I'd actually told it to update iTunes by mistake, so I cancelled. Then the same failure to update happened about 10 more times. But having seen it start once, I jst kept trying. Eventually, it kicked off properly again, and this time I ran the update. Now the iPod is 1.5 and it will sync with the newer songs, ripped by the 7.5 iTunes. So the moral is, keep trying, it gives up to easily and now and then you can sneak through, without doing anything different. Frustrating, and weird, but at least sorted.
Gheera

My ipod is not recognised by my computer and will not play at all

My Ipod is jammed, it will not play on its dock or with ear phones. It just says do not disconnect. I tried to plug it into my computer but Itunes will not pick it up. It is being recognised by windows though. I don't know how to solve this problem as it just won't do anything!! Any help or advice greatly appreiciated!

Here's an idea. Switch the hold switch on, then off. Now, hold menu and select untill you see the apple logo, (it should only take 6-10 seconds but if you find nothing happens after a minute, let go).

5th Gen Ipod Touch not recognised 2 windows pcs and my mac mini, Itune up to date, tried DFU and recovery, returned from apple inspection as working, still no joy, anyone elese had this problem, any ideas?

Since we had the ipod touch since xmas we have had slight problems with charging and connecting to itunes, i sent back to Apple to repair/inspect, they have returned it back as working fine, tried 2 different windows pcs, my mac mini and cannot get the ipod to connect, Windows tries installing drivers only to say it has failed, uninstall try again, go into recovery mode and dfu, nothing seems to work. I have 2 ipads an iphone 4s which all connect faultlessly. Any ideas?

Have you tried another cable? Some iPods were shipped with cable that either did no work initially or shortly failed.
Make an appointment at the Genius Bar of an Apple store. Bring the cable too.
Apple Retail Store - Genius Bar

I have a new computer and have created another library. When i try to sync ipod it says i have two libraries and can only sync with one. How do i retrieve other library. My old computer is dead

I have a new computer and created an additional library. I need to merge the 2 so i can sync my ipod with new computer

How to use your iPod to move your music to a new computer

My ipod touch is not recognised in i tunes but it appears in my computer

my i pod touch is recognised by my computer OK but it is not recognised in i tunes.
I am running windows 8.1

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

I can no more connect my Ipod to Itune, when it proposed a new update of the software I accepted, from then my I pod is not recognisez by my PC and I have the Itune in its screen

I can no more connect my Ipod to Itune, when it proposed a new update of the software I accepted, from then my I pod is not recognisez by my PC and I have the Itune in its screen.

Hi,
Try placing your iPod in Recovery Mode and restoring it via iTunes: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

TS3221 ipod touch not reading through my computer and downloaded new I tunes already help

ipod touch not reading through my computer and downloaded new I tunes still nothing help

Try here:
iOS: Device not recognized in iTunes for Windows

TS4433 M 7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas

7th generation ipod is not recognised in itunes. It is in windows and i have uninstalled it and installed again 3 times any ideas.

Hey haptat1,
Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
iTunes reports that "iTunes cannot recognize this iPod at this time"
http://support.apple.com/kb/TS1416
Thanks,
Matt M.

I have just downloaded update for itunes and now my ipod is not recognised, my ipod is displaying a picture of a usb cable and itunes logo , please help

I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.

Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

IPod click wheel not recognised in Windows/iTunes and glitchy

I appear to have an iPod software related problem - no problems connecting my partner's iPod and iTunes is working fine with that one, I have reinstalled iTunes anyway just in case. The problem iPod is not showing any error symbols and I can get it into disk mode but the hard drive is constantly rebooting and playback is glitchy (sticks and skips tracks). I can't see this iPod in iTunes, it is showing in Windows Explorer but freezes the computer if you click on it. Is there any other way I can restore the iPod?

The most common failure on iPods with hard drives is the hard drive. It is quite possible that your iPod has a faulty hard drive. If so, there is no way to Restore it, because there is a physical problem with the hard drive.
If you have connected another iPod to YOUR computer using YOUR docking cable, you have eliminated three other possibilities (a bad cable, a bad USB port, and software-related issues).
The problem may not be the hard drive; it may be a faulty logic board, or the internal connection between the logic board and hard drive. But if you cannot use iTunes to Restore the iPod, and you cannot click on the iPod in a Windows Explorer window to manually reformat it, there not much more you can do, other than opening it up to see if there is something obviously wrong inside.

Ipod is not recognised in i tunes and can't sync

Similar Messages

Maybe you are looking for