Ipod is not recognized and is stuck on apple black screen.
So here's the story:
I have a 30Gb ipod.A few days ago it ran out of battery.and now ive been trying to charge it on my computer but it gets stuck on the black screen with the apple in it and keeps making some weird "start up" sounds all the time.I've tried resetting, reinstalling iTunes and a lot of other guides that ive been searching throughout the internet.I've ran out of options so I'd like to know if anyone could help.
Issues: 1-Ipod is stuck on black screen and doesnt charge
2-Ipod is not recognized by either windows or Itunes
3-When i try to put him and bring it back from disk mode it keeps the same.
I think that's all.any questions anyone might have please post it here.Don't suggest to try and make him run out of batteries cuz it doesnt stay on for long.It stays on the black screen and then shuts off.any help/hint/suggestion that doesn't involve buying a new one is appreciated :/
Thanks in advance.
Try here:
iOS: Not responding or does not turn on
Next see if DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery. It also doesn't recognize by iTunes. Did any one has the same problem? And how did you solve it? Thank you.
Try here:
iOS: Not responding or does not turn on -
My ipod is not recognized on my windows 7 anymore. Drivers are up to date and working properly, everything on my computer is fine, it's just my Ipod. It does not show up in my "Services". It's not my computer, because it doesn't work on any other computers either. I do not know what to do, and I really need help please.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try another cable
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod is not recognized and im so desperate,. HELP!!!!!!!
I have had to change computers recently. I have successfully installed iTunes and have put a load of songs on there but when I connect my ipod is not recognized by either the computer or iTunes. I have restored and reinstalled my ipod more times than i can remember this week. i have even given Apple customer support a call but i swear they just read of the website because i had already done everything they told me to. Please if anyone knows how i can sort this please, please, please help. I'm getting so frustrated.
Dell Windows XP ProYou need to post this in the ipod forum.
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I have tried all the regular solutions so please don't clog up the post with those suggestions. This problem has been presented many times in many different ways and NEVER solved. I bought the Ipod touch 3g on ebay so it may have been jailbroken or attempts made in that regard. What I want to know is:
IS THERE A HARDWARE PROBLEM THAT CAUSES THIS SYMPTOM, because I always hear the line "ipod firmware is indestructable" even if jailbreakers have messed with it. I believe the only logical choices here are either ONE: the firmware on the ipod touch CAN be altered to make it inoperable, or TWO: There is a specific hardware malfunction that results in this symptom. It would be nice if someone knows for sure one way or the other. I am too far from a dealer to plug it in for analysis. I am in Cedar Rapids Iowa and to my knowledge the closest hookup is DesMoines, about 120miles.Thanks, you brought up an interesting subject---exactly WHAT happens when the battery is completely drained? And what's the best way to drain it? Do you usually HAVE to do a restore after a dead batt? If so, maybe this is the solution. because it seems to think it has booted properly, and yet it won't continue past "connect to Itunes screen, then it soon goes into hybertation and power save just like normal. Is ALL memory taken out of the device, like draining a cmos on a desktop, I have been contemplating draining the bat just like holding in the power button to drain a cmos. The only other logic that makes sense is the usb interface (as you mentioned, "iPod is not immune to hardware problems") I bought TWO new cables, to no avail. MAYBE it is a mechanical connection issue and not a software one, I guess I'll try that too.
edit: sorry, missed this in your suggestion...as mentioned here, it does NOT stay on, but goes into power save so batt won't drain that way. -
IPhone 3GS cannot charge and gets stuck at apple logo screen
Hi, I have an iPhone 3GS, and yesterday it ran out of charge. I plugged it into my wall socket as normal, but all I got was the black screen with the apple logo, which disappeared after about 15 seconds. I have tried to hold down the home and on/off key together; to try and restore it, but nothing happened. I have tried to plug into my computer and open in iTunes, but iTunes does not find it. The only thing it appears to do when it is plugged into anything, is show the apple logo on the screen and then switch off after about 15 seconds. Anyone go any suggestions what I might be able to do? Thank-You (PS I am not technically minded so no techno speak would be appreciated)
But it was working perfectly well until yesterday.
Everything works until the day it breaks... Most electronics that fail don't give any warning.
I like the 3GS, so would like to be able to repair it, if I can?
Re-read the last sentence of my last post. -
HELP! my ipod will NOT restore and is stuck in disk mode....
My ipod told me one day that it needed to be restored with itunes so i obliged.
I tried all usual stuff at first(play/pause and menu, menu select and toggle hold etc) but didnt work so resigned myself to losing all those magnificent songs id compiled by resetting by restoring to factory settings with itunes software. its made so much worse by the fact im travelling so have no access to my computer and have to listen to my friends playing jack johnson ALL the time! ye gods!
Have tried multiple times on various computers but doesn't work! just stuck in disk mode. Is there anything i can do except taking a hammer to the little bugger?!!!
ipod nano (2nd)In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it. -
IPhone will not restore and is stuck on low battery screen?
I let my iPhone 3g's battery run flat a few days ago by accident, since then I have not been able to get the phone to recognize it is being charged. I plugged it into my mac and put it in DFU mode (i think), but my iTunes popped up with 'Unknown error, this iPhone can not be restored'. Now when ever I try to get it into DFU or restart it nothing happens except the red flashing no battery sign shows?
Can someone please help?Try this:
http://support.apple.com/kb/ht1808 -
My ipod wont connect/charge and is stuck on the home screen while trying to update it
i tried to update it not realizing i needed to connect to itunes so it was on the screen to connect to itunes all day during school til i got home and it wouldn't update so i restored it 5 times and then it wont charge/ connect or restore at all
If there is no passcode on the device, then try making a backup to iTunes. Once you have the backup (or if it's passcode locked and you can't make a backup), then use iTunes to restore the device to factory settings. You may have to use Recovery Mode to do so if there's a passcode on the device (alternatively if you have Find My iPhone enabled, you can use icloud.com to remote wipe the device).
Once it's erased, see if you can set it up as new, and test the touch display. If the touch display is still non-responsive after it's been set up as new, then your device has a hardware failure and needs to be serviced or replaced. If you are still within warranty with Apple, it should be a free replacement. If not, then expect to pay $199 USD + tax for a replacement. -
Can anyone help?
Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous -
I reset my whole ipod in the settings and its stuck at the apple logo
I went to settings and reset the whole ipod to factory settings and its stuck at apple logo and wont turn on what do i do
Try #2 and #3 in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Updated today and am stuck at itunes cable screen. phone is locked down, can't get past this screen.
I updated iTunes today, my phone was connected to my Windows computer and I got a screen telling me iTunes didn't update.
I downloaded iTunes again, and I restarted my computer and connected phone to it, iTunes doesn't come up nor does it see my phone. Should I reset my phone?Hello ellenfromelpaso,
Thanks for using Apple Support Communities.
From your post I see that your iPhone is displaying a connect to iTunes screen, and it is not being recognized by iTunes on your PC. If this is the case, then I'd like you to please follow the first article below for the issue where your iPhone is not being recognized. Once that issue is resolved, you may then proceed with restoring your iPhone.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
If you see Connect to iTunes screen when you start iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
Ipod is not recognized by computer or itunes and does not charge
Hi, so for a few months I've been having a problem with my iPod Touch 4th gen where when i connect the ipod to the computer it does not connect. My Computer says "USB device not recognized" and also I've recognized that my ipod doesnt charge either. When I connect it to a wall charger the ipod charges fine, but i can't sync anything or any music. I have no idea how to fix this problem :\
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano -
my ipod is not recognized by my itunes and tells me to uninstall itunes and reinstall it. will this erase all of my music?
Hi braddyloopy,
Thanks for visiting Apple Support Communities.
If you need to uninstall and reinstall iTunes, your music files should not be erased or affected in any way. It is always a good idea to back up your data before making any changes to your computer, though.
If you'd like to locate your music, this article explains how to find the files:
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
When you reinstall iTunes, I'd recommend using the method in this article to make sure it's reinstalled completely:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
Jeremy
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