Ipod is not recognized by computer or itunes

i have a first generation ipod nano and it is not regonized by itunes or the computer. i have tried everything: the 5rs, updating the usb drives, everything!
it still charges when i plug it into the computer though. any help would be greatly appreciated, thanks

hello,
have you tried pressing the menu and center buttons simultaneously? this might help iTunes recognize the iPod.
just a quick note, to get the fastest response and most relevant info related to your 1st Gen. Nano, you can go to the iPod Nano 1st Gen. discussion page.
here's the link: http://discussions.apple.com/forum.jspa?forumID=818
happy listening!
-MacDarling55
Message was edited by: MacDarling55

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**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
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Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
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Most Recent Devices Not Currently Connected:
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**** Device Sync Tests ****
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Hello Amber,
I would be concerned too if my iPod was not recognized by iTunes. I found a couple of articles that might help with this.
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iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
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http://support.apple.com/kb/TS1363
Thank you for posting in the Apple Support Communities.
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diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
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http://docs.info.apple.com/article.html?artnum=305136
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http://docs.info.apple.com/article.html?artnum=93651
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Ipod is not recognized by computer or itunes

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