Ipod is not responding to Itunes...it's out of charge.

My songs have been erased numorous times because of a virus in my hard-drive. Well, I finally got a new hard-drive. Previously, my Ipod ran out of charge and it won't turn on.
I just tried to hook my Ipod to my computer (same computer, just a different harddrive) and all that comes up on the Ipod screen is a blinking gray box with a lighting bolt to the left. It is not showing up on Itunes either.
If anyone could give me any help that would be great!
Thanks in advance.

http://docs.info.apple.com/article.html?artnum=302420

Similar Messages

  • My ipod does not sync with itunes but still have the charging icon.

    My ipod 4th Gen does not sync with itunes. However, the charging icon is there. I even check in My Computer and there is no iPod icon there. So, my iPod charges when i connect it with the usb prot but does not sync. Help me!! 

    Start:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • IPOD will not turn on, after power ran out and charging for two days.

    Slept off while using my IPOD, noticed the next morning that the battery was flat, i charged the IPOD, for one day, try to turn it on nothing happened, charged it for the second day, same thing, it refuses to turn on. Please i will like tips and help on how to go about resolving this problem. Note a friend had same problem and had to charge hers for one days before the IPOD turned on.

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • IPod Touch will not power up and will not respond to itunes when plugged into a computer

    iPod Touch will not power up and will not respond to itunes when plugged to computer, have tried holding both buttons down for 10 secs like support suggest but nothing has happen. Any suggestions?

    Try the other actions here:
    iOS: Not responding or does not turn on

  • IPod does not respond at all when plugged in

    Alright, this topic is for people who have had this exact problem only. I don't want to get this confused with other problems and have people trying to help troubleshoot multiple problems and get things mixed up. Here's the problem.
    After updating to v1.1.2 of the iPod software, the iPod does not respond when plugged in. The iPod still works fine when not plugged in. It plays music and both the standard and shuffle play modes work accordingly. The problem is when you plug the iPod in, it doesn't charge and it doesn't mount. The orange blinking light does not come on. While plugged in, it works the same way as it does when you're listening to music with it. It's as if the iPod's USB connector is dead. Here is my original post and description of the problem.
    Alright, so here's my story. I bought my 512MB Shuffle in April. It has worked perfectly fine since I got it. Last night, I updated to v1.1.2 of the iPod software, clicked no when it asked if I wanted to restart, added some songs to the iPod, then restarted. As of this morning, I went to listen to some music while out for a bike ride, and I was greeted with the red battery light. I thought it was a bit odd since I had left it plugged in overnight. I figured, what the heck, I'll just plug it in and let it charge when I get back. When I got back, I plugged it into my PC and left for a while. I came back later and went to grab my Shuffle and I noticed it was cold, which was unusual after charging for a couple hours. I plugged it back in, a bit frustrated, and it never came up in Windows. I looked at the iPod plugged into the back of my PC (a high powered USB port) and sure enough, no orange light. No lights at all. I can still slide the switch to one of the play modes (standard play or shuffle) and play music for a couple seconds before it stops and says the battery's dead again. It works.. I mean it turns on and plays music, it's just not charging or mounting when I plug it in. I tried multiple computers and USB ports, none of which worked. I would really like some help with this considering it IS my only source of portable music and I'm not going to go pay $50 to talk to tech support or have it sent in for repairs. That's half of what it's worth.
    I've tried uninstalling all iTunes/iPod related software from the PC I normally use it on and reinstalling it. That didn't work. I also tried uninstalling again and installing the last known working version of the iPod software, still no results. The only thing I havn't tried is giving it a good beating... Not that I would. Anyways, I hope there's a solution to this that doesn't involve buying a new one.
    Here's a rundown of the computers I tested it with.
    500MHZ G4 Cube (384MB RAM/Mac OSX Tiger)
    400MHZ G3 iMac (384MB RAM/Mac OSX Tiger)
    4.2GHZ AMD 64-Bit running Windows XP Service Pack 2 (my PC)
    515MHZ Dell running Windows 2000 (256MB RAM)
    UPDATE: The BIOS won't recognize the iPod, so it has nothing to do with my computer. Somehow, installing v1.1.2 of the iPod software made it so the iPod itself has USB problems. The iPod works to the extent of playing music and showing the battery charge level. I get no response at all when I plug it in, from the computer or the iPod.
    I'm going to have to agree with Philip Harhay on this one. The original 10GB iPod I bought 3 years ago came with a full one-year warranty, no extra charges. I am disappointed to see the Shuffle only coming with a three-month warranty.
    ------------------------------------------------------------------

    Help! I just purchase an iPod Shuffle for my son's birthday and I cannot get the darn thing to show up on my iMac G5. I am running OS 10.4.2 and I have downloaded the latest iPod and iTunes software. When I try to restore my iPod to the factory settings it tells me to plug the iPod into the computer, but it is plugged in. I have tried different USB ports, too. I'm running out of ideas and so is the trouble shooting Apple site. I was hoping someone out there might have some ideas.
    It showed up at first and I transferred a few songs from the iTunes to the iPod but I couldn't get them to play, so I plugged it back into the USB and the icon never came up.

  • My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer.  This happened after I agreed to a failed software update.

    My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either.  This happened after I agreed to a software update which failed.  How can I get it going again?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod Classic not responding in i-tunes

    My ipod classic is coming up with an error message in my i-tunes account stating there is a problem with this drive and that my ipod is not responding.
    Also, before I plug my ipod into the computer the itunes is working fine then when I plug it in, it goes to a hault and this error message shows up.
    I can't figure out why or what to do. We have uninstalled itunes and reinstalled and the same things are still happening.
    I'm not sure if it is the new version of itunes that's the problem or if it's because our computer is now windows 8.
    Any help would be appreciated. I'm hoping someone else has maybe come across this issue and would be able to help me.
    Thanks!

    I had this problem with my iPod Classic a few months ago. I ended up reverting my iPod back to factory settings.
    This may also help;
    http://support.apple.com/kb/TS3716

  • After upgrade firmware my iPod does not respond to touch. Help me!

    After upgrade firmware with iTunes my iPod does not respond to touch.
    To be more precise - works, but very, very bad. And around the icons on the display is visible GRAY line of width 1 px.
    Please HELP me! This iPod - the gift for my girl.
    p.s. Maybe this problem arose because I reflash iPod with old cable from the iPhone?

    Thanks all, i solved the problem yourself.
    I helped this one topic: http://discussions.apple.com/thread.jspa?messageID=12641053&#12641053

  • All buttons of my ipod do not respond

    all buttons of my ipod do not respond

    - After charging for half an hour, when conect to its syncing computer does iTunes see the iPod?  If yes, restore the iPod,
    - If not seen, reset the iPod to see if that will make it visible.
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
    - If still not visible, try placing the iPod in recovery mode.  For how see:
    iPhone and iPod touch: Unable to update or restore

  • HT1459 My iPod is not responding

    My iPod is not responding to my actions ex.( when I try to slide to unlock it slides halfway and then go's back to the start) I think there're is something broken inside of it but I can't retrieve my serial number at the time

    Hey ipoduser2247,
    Thanks for the question. To troubleshoot this issue, let’s restart/reset your device:
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If your issue persists, let’s backup and restore your device:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    http://support.apple.com/kb/HT5262
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

    Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen  and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine.  My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's.  On the non-working Ipods, the  Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
    any help is appreciated. Chris4sail

    Hello there, chris4sail.
    The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPod is not recognized by ITune. It is recognized by my computer

    Ipod is not recognized by Itunes but is recognized by my computer

    Hi Kingme306,
    It sounds like your iPod classic is recognized and appearing in Windows, but not iTunes.
    The following information may be useful in resolving this issue:
    Symptoms
    If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista or Windows 7) but not in iTunes under Devices, try the following solutions. Start at the top and work your way through the steps until iTunes recognizes your iPod.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks,
    Matt M.

  • HT1386 I just reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  Help!

    reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  I can eliminate any problems with the cable and connection.
    I've stopped and started the service, and also have performed cold reboots.
    Nothing seems to have helped the situation.
    Help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    The iPod Classic uses different drivers than the Nano

  • Ipod touch not showing in iTunes

    Anyone help?
    On an imac with 10.6.1 Mac OS and iTunes 9.1.1
    Recently the HDD failed and Apple replaced, but since then ipod touch not recognized in iTunes.
    Have followed all the steps in the support document for resetting, rebooting, reinstalling etc. and ipod touch is recognized the first time after following this process, but then after that when I boot up my mac and iTunes a second time, it stops being recognized again. I cannot reinstall iTunes every time I want to sync my ipod touch!!! Anyone else had similar issues and solved?
    Thanks

    I am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.

  • My ipod is not recognized by itunes. Menus missing in itunes.

    After I updated my ipod and my itunes, now the ipod is not recognized in itunes.  I went through all the recommended steps; starting and stopping various programs on my control panel, turning ipod on and off, checking cables - everything short of standing on my head.  In the process of all that,  I realized that the menu/task bar on the upper left side of the itunes page was gone. It wasn't there when I started this odyssey and it still isn't there..  I uninstalled and installed itunes again. I have Windows 8. Still no menu and still not recognizing the ipod. My ipod is 32gb touch screen.  Probably 3 years old or so. Was working fine before the updates......
    Thanks!!!

    Hi All,
    I tried to download the update and iTunes doesn't work at all! It won't even open. I have tried all of the steps above but still no joy.
    Any help would be much appreciated as I have been on this for one week already.
    Close to my wits end and moving back to a Sony and trying Android for the very first time.
    Thanks in advance.
    Regards
    Darren

Maybe you are looking for