Ipod is not visible in itunes, but sincs with photos

Help!!
I have an apple macbook air, however I tried connecting my ipod touch, the macbook allows my photos to sic but itunes does not find my music.

- Try another computer to help determine if you have an iPod or computer problem
- Run diagnostices and see it that helps.
iTunes for Windows: Gathering and using iTunes Diagnostics

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Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Then try a different computer to help determine if yo have an IPod or computer problem.

Ipod Nano not recognized by itunes but appears on the explorer. Log message

My ipod doesn't appear on itunes but is recognized by windows. It used to work before.
I have found several answers to this problem but no one can't solve the problem : 5R, Terminal Service, Ipod Service, Restore, Reset, Usb, Last version of Itunes....
With the last version of Itunes, I have launched the diagnotisc and the result is four green led.
I have recorded the log file and into this one there are few message that show errors (I have copied only interesting messages):
[SERVICE: 0x140,08:48:25 ERROR] Did not find first letter of stage
[SERVICE: 0x980,08:51:21 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x980,08:51:21 INFO] File does not exist!
[SERVICE: 0x980,08:51:21 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x980,08:51:21 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x980,08:51:21 INFO] [1] ReadDevicePreferences() failed!
I can't understand these messages but I have the feeling that they have a relation with the hidden file Preferences store in ipod_control\device
When I tried to open Preferences with "bloc note" of windows it doesn't work. Maybe this file is corrupted seen that I can open the file "SysInfo" which is in the same repertory. When I format the Ipod with FAT32, these files reappeared with the next power on and I have always same problem.
Does anyone know if this file "Preferences" is readable with a valid iPOD?
What mean "Did not find first letter of stage?" of the log message?
Thanks for your answers,
Nicolas

If its brand new and doing this, return it with receipt.

IPod Touch not recognised by ITunes but my iPhone 4 works fine.

I am currently not able to sync my ipod touch as it is not seen by iTunes when I connect it.
I am using Windows 7 and the latest version of iTunes and have followed each of the steps listed at
http://support.apple.com/kb/TS1495
but still can't sync.
I have listed several key bits of information which I hope someone can explain.
1. My iPhone 4 sync's fine - same user account under windows, same usb cable.
2. When i plug in the ipod touch it starts to charge and iTunes appears to hang. e.g hovering over the file menu doesn't highlight the options. If I wait roughly 3 mintues iTunes starts responding again (file menu's are activated) but still doesn't recognise the ipod touch.
3. If I do this over and over again I 'sometimes' get iTunes to recognise the device but it presents the 'Restore from backup or restore to factory settings'. If I select restore from backup it then informs me the backup is corrupt. The randomness of getting to this stage has no consistent steps and i've been unable to get to this point over the past 3 days.
4. I recently bought a movie from iTunes and get the message 'The movie could not be played' and since getting this message i've been unable to get iTunes to see the device.
Any help greatly appreciated.

I've finally managed to get the device recognised my Windows. The solution was to take my ipod touch round to my friends house who own's an apple mac. Plugged into the Mac itunes instantly see's the device and everything is back to normal.
I can know get my Windows 7 machine to see the device in iTunes. The strange behaviour I see on Windows 7 box is, on plugging in the device iTunes hangs if I then unplug the device and reattach it (repeat this several times) eventually iTunes doesn't hang and sees the device.
Not at elegant solution granted but hopefully this may help someone out. This is obviously a software bug (is it that I am also syncing my iPhone?) as I've ruled out all the hardware involved.

IPod 7 not visible in iTunes 12.0.1.26 (Yosemite)

Hi there,
Is this a known bug, When I connect my iPod 7th gen, I can see icon comes-up for 1 sec in itunes and then gone. iPod is visible in finder but not in iTunes. Is there any work around
iPod 7th Gen
iTunes 12.01.26
OS X 10.10.2 Yosemite
Regards
Rajiv

I have the same issue with mine. The only difference is my iPod never shows up in devices. I have tried resetting and restarting everything, changing USB cables (all Apple brand) and changing USB slots. iTunes opens when I connect the iPod, and shows in Finder. I last synced my iPod on November 23, 2014.
iMac 27 in. Late 2012
iTunes 12.0.1.26
OS X 10.10.2
iPod Software 1.0.3 Mac

IPod Touch not recognized by ITunes, but IPhone is. What can cause only one device to not be recognized?

I have tried reinstalling ITunes and resetting my IPod Touch. The computer recognizes the IPod Touch as a connected device, but ITunes doesn't. However, ITunes will recognize other devices that I plug in with the same usb cord. ITunes diagonistics only says that no device is plugged in whenever the IPod Touch is plugged in. What can cause this combination of problems, and how could I get around it?

If you have iTunes 11 on the computer and are using the same cable that works with the iPhone then:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware preoblem
Apple Retail Store - Genius Bar

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I have connected my ipod shuffell 5th gen and followed the steps Apple outlined if it is not found but still no luck. Any Suggestions? It appears on my "ound new hardware" wizard.

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I have a Mac Book Pro and an original iPod Nano. I have old music on my Nano that I want to put on my comp, I have a program for that. But the thing is that even though when I plug in my Nano, it lights up and charges but it isn't recognized in iTunes. How can I fix this? Oh and my screen is broken so I can't reset anything from my iPod itself without like step by step direction because the click sound still works and I guess I can figure out what to do if you say like one click down or 2 clicks down... THANKS!!

iPod not recognized in iTunes and Mac desktop
Otherwise, take the computer & iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.

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i just got a new ipod nano and i downloaded itunes 7.0.2. the computer recognizes it because of ding it makes and the ipod itself acts like one should. it also shows up in "my computer", but it does not appear in itunes. i have followed numerous troubleshooting tips with no affect.
please help!

It's woorking!
Ok, after some 40 hours trying to figure out what was wrong in my case, I think I might have found the problem. The newest ipod software (I think) requires USB 2.0. I have a Dell Dimension 2400 Desktop running Windows XP Pro SP2. There are several USB ports: 2 in the front and 4 in the back. One of the first things I did was go to the device manager and check whether I had USB 2.0. Indeed, there was a USB 2.0 Enhanced Host Controller. All the problems I encountered were the same whether I used the two ports on the front or the two lower ports on the back. I went to the store for the second time ready to turn in my ipod nano and try to get my money back, but they told me that my computer didn't have a USB 2.0 port and that was the reason I was having trouble. They made me buy a USB 2.0 PCI card and sent me home. Before I proceeded to install the card, I carefully revised my ports. That's when I realized I had a printer connected to another USB port, ánd because of that I didn't notice I had two extra USB ports that carried that funny symbol you will find on the USB ipod connector. I hadn't tried the ipod on the port the printer was connected to, neither on the one next to it. I hooked my ipod to the ipod-virgin port and it worked! Finally! itunes recognized my ipod and I was able to upload songs and all. I didn't realize that even if you have one or two 2.0 USB ports, the others aren't necessarily 2.0 (on the device manager there were other host controllers that were not "Enhanced"). I guess this is what happened. I can't come up with any other explanation.
Windows XP Pro

My iPod is not recognised in iTunes BUT I have tried to restore it!!

Okay, at home and my iPod went dead so I plugged it into mates laptop at home to charge (didn't think this would hurt it cos I didn't touch his keyboard or press anything, just charged it!) Came to work tried to update iPod with new tunes and it said it did not recognise the iPod (the name I gave my iPod did not come up either) and told me to restore it. Clicked on restore - told me it would go back to factory settings and I would lose everything). I went ahead and restored it. No it just keeps telling me to restore it. My iPod just has the do not disconnect icon coming up and is empty - none of my songs or pictures are updating on my iPod. Please please can someone tell me how I make my iTunes recognise my iPod again and put all my songs back on!!! PLEASE!! I am lost without my iPod!!!! Thanks Lucie....xx
iPod Video 30GB Windows XP

I had the same thing happen. I hooked my iPod up to my notebook, which has iTunes and is set up for my daughter's iPod 30GB Video. I have the old clickwheel 20 GB. Mine is set up to use my desktop computer. I thought it would not harm it to just charge it on my notebook as long as the notebood was turned off. Then when connecting to desktop, I got the do not disconnect sign..I ended up rebooting the computer and ended up with the sad iPod face. I have reset so many times and cannot restore iPod. I have charged it numerous times with the wall outlet. When connected to the desktop, it just shows the Apple icon. I have reinstalled iTunes. Please let me know if you find an answer to this problem. Best of luck to us both.
Anyone who can help us please do so.
Thank you!
Windows XP

IPhone and iPad not visible in iTunes--but i can still sync...

So, I was having trouble connecting my iPhone 5 via USB to my Windows 8 PC and iTunes 11.
I tried stopping and restarting the Apple mobile service. I also deleted the Generic USB hubs and restarted the PC.
Just for kicks, I unchecked the box that prevented automatic syncing.
Now, iTunes is syncing both the iPhone (connected via USB) and the iPad (via Wifi)--but I just can't see them on my PC.
Suggestions? I'm a little reluctant to uninstalled and reinstall iTunes--I keep my iTunes library on an external and I seem to recall creating duplicate entries for every song last time I tried that...
Thanks in advance...

Hello adambravo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

My ipod is not recognized by iTunes (but recognized by Windows)

Hi everyone,
I have bought a new ipod 30G 5th Generation. Initially, I have a 4G ipod and an itunes installed on my computer. I have updraged my itunes to v7 and pluged my new ipod 5G to my compuer. I can see the ipod on My Computer as a removable disk but iTunes don't recognize the ipod and don't have it on the Device list.
Since I'm on iTunes v7, I have run the diagnostic module and in the log file I have this:
Connected Device Information
MONIPOD (F:\), iPod with video running firmware version 1.2.1
Serial Number: 8N644RUDV9M
Bus Speed: 61440
The last connected iPod serial number: 4J527R2GTDS.
It seems that iTunes is recognizing that I had a previous ipod. Does anyone know if Itunes is not recognizing my new ipod because another ipod was already registered on my computer ?
Thank you.
Pavilion Windows XP Pro

See if anything here helps: iPod shows up in Windows but not in iTunes

IPod Classic not recognized by iTunes, but iPod Touch is recognized

I have both an iPod Classic and an iPod Touch. iTunes on my Windows XP computer will recognize the iPod Touch, but it will not recognize the iPod Classic. I went through the first series of tests recommended at the Apple site, but I stopped when it said uninstall iTunes, and further suggested major stuff with the Classic. The whole uninstall/restore process instructions did not assure me that I wouldn't lose some music or my playlist. It doesn't seem like it should be this hard just to get iTunes to recognize a device.

If you have iTunes 11 on the computer and are using the same cable that works with the iPhone then:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware preoblem
Apple Retail Store - Genius Bar

1st Gen iPod Nano not appearing in iTunes, but DOES appear as a disk

Good Afternoon All,
I have a 1st Gen Nano 1GB that up until iTunes 9 was syncing fine, but now - Nada.
The Nano is in disk mode and appears just fine in Finder, I can eject it and it's charging fine but iTunes 9 won't see it.
I have:
- reset the iPod (not restored because it won't show up in iTunes)
- updated iTunes to r9 and checked for any other outstanding updates
- Re-installed iTunes 9
- this morning I applied the 10.6.1 update
- The update forced a reboot of the iMac so I have rebooted since the issue started
I can't do most of what is in this KB article because it won't appear in iTunes (hard to restore otherwise, right?): http://support.apple.com/kb/TS1410
My iPod Touch's (both 1Gen) connect to the same USB port/cable combination just fine and applied the 3.1 update to both through the same port/cable.
I don't want to restore the Nano if I don't have to, I have some Nike+ run data on there I don't want to lose, but I suppose I can pull it off in disk mode first if I have to restore.
Any help is greatly appreciated.

Fortunately I solved my own problem, but unfortunately it took an iTunes downgrade.
My daughter's iBook was getting dog slow so I decided to pull a "PC" and reload fresh Leopard to clear out the gunk and get her to trim the fat from her iTunes and other directories and clear the mung left over from the original Tiger to Leopard upgrade.
As part of that I initially skipped the iTunes 9 update and connected the iPod to iTunes 8 - it was recognized instantly and uploaded my Nike+ data.
I did notice that the Nano is still PC formatted from back in the day before I switched to Mac. I am going to try connecting it to my iTunes 9 iMac again, and if nothing comes up I am going to restore it in iTunes 8 to Mac format and then see what happens in iTunes 9.
I will update here.

IPod Nano not recognized in iTunes but as hd in windows

So after running all the so called fixes on this article:
iPod shows up in Windows but not in iTunes
http://docs.info.apple.com/article.html?artnum=93716
We are still not able to get this thing recognized by iTunes. My wife's 4g mini works fine, as well as my 80g 5g. I'm just thinking that this is a hardware issue. My buddy at an unnamed large chain retailer has had 12 of the 2nd gen Nanos come back to his store in the last week for the same issue Will not sync up in windows). Apple needs to get on the ball and get this fixed. My wife is ready to return it and wait for the Zune to come out, but i convinced her to wait to see what we get here.

just turn on terminal services like in:
http://discussions.apple.com/thread.jspa?threadID=658635&tstart=0

Ipod is not visible in itunes, but sincs with photos

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