Ipod is recognized by computer but not by iTunes

When i plug in my ipod 5 to my windows computer, it beeps and a windows page pops up asking if i want to import pictures or view files off the ipod but iTunes does not recognize the iPod, it does not show up as being connected to the computer on iTunes.

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

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5th generation ipod is recognized by computer but not by itunes.

Every time I try to sync, iTunes doesn't respond. I just get the spinning beach ball and I must force quit. The computer recognizes the ipod but not Itunes. Both work fine independent of each other.

Start with these articles and see if that gets you anywhere...
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick

Ipod shuffle recognized by computer but not by itunes

Hi,
I hope someone can help. I have just purchased an ipod shuffle and went through all the installation okay to find the ipod just blinks in orange mode and is not recognised or picked up by itunes. There is no symbol present in the sources bar.
The computer has picked it up and describes it as a usb disc drive. The drivers for it look to be windows ones and can be found in the device manager under disc drives. I tried to change the drivers but found it just kept replacing them with windows ones.
I downloaded the help pages and went through the lenghty process of uninstalling ipod and itunes and reinstalling them, making sure my norton security center was disabled, but I still encounter the same problem.
Is there anyone who has had similar problems or can advise me what to do please.
many thanks.

Hi
Did you get any further with this? I bought a shuffle today, and have exactly the same symptoms, haven't found a solution yet.
Thanks.
Windows XP

My ipod is recognized in windows but not in itunes. I ran the troubleshooter and followed all of the steps to fix it....itunes still does not recognize my ipod. Anyone know how to fix this?

My ipod is recognized in windows but not in itunes. It shows up in devices and gives me the ok to eject prompt, so I know that the connection is good. I ran the troubleshooter and did all the recommended fixes. Hours and hours later, I still have the same problem. I uninstalled itunes and all its folders, restarted the apple device services and changed the drive letter. Checked my security settings and everything else I can think of. Does anyone know how to fix this?

Did you remove all Apple related software including QuickTime, Safari, Software Update utility for Windows, etc using the exact instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Are you plugging the iPod into a high powered USB 2.0 port and not a USB or similar? Have you tried different cables to help rule out a faulty or damaged cable?
Does it connect to iTunes okay on another PC or Mac?

IPod is recognized in Windows, but not in iTunes.

Ive followed the support site on what to do if the iPod is recognized in Windows but not iTunes... but to no avail.
ive had a 20GB photo thats been working o.k. (need to send it in) but now neither it nor my new 30GB Video will appear on iTunes... just in windows.... any suggestions? or should i just call up apple...
p.s. i know its not the iPods cause they update fine on my sisters laptop...

Does it say Cannot Mount iPod?
Is the software on your computer up to date? You may want to try reinstalling it as well...
iTunes
iPod Updater
Update iPod's Software
Also, try right clicking on the iPod (in My Computer) and go to format. Does anything happen?
btabz

TS1538 my ipod shows in my computer but not in itunes but my iphone does show in itues

when i plug ipod into my computer it shows up in my computer but not in itunes but when i plug my iphone in it shows up on itunes

Hello there, gruntf0rlif3.
The following Knowledge Base article provides some in-depth steps to review for troubleshooting your iPod not showing in Windows:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Feel free to start with the iPod Troubleshooting Assistant step and work your way down from there.
Thanks for reaching out ot Apple Support Communities.
Cheers,
Pedro.

IPod will connect to computer but not to iTunes (I followed the apple website guide already)

My iPod touch 4th gen WILL connect to my computer but not iTunes. I ran the diagnostics in iTunes and Apple mobile service is running, iTunes is updated and iTunes says everything is ok EXCEPT it says there is no iPod connected, but my computer says it is.
The apple diagnostic is located under the "Help" tab in the "Run Diagnostics" button.
Everything is a green light and is ready to go, except the last diagnostic which says that I do not have an iPod connected. The problem here is that I do, It is also a new iPod and when I plug it in I hear the computer beep that signifies that an external device has been connected.
My sister also has this problem connecting to the same computer (the only computer with this problem).

Have you tried everything here:
iOS: Device not recognized in iTunes for Windows
including:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Ipod touch first generation is recognized by computer but not by itunes 9

I connect my ipod touch to my hp laptop while itunes 9 is open. My computer recognizes the ipod touch but it never appears in my itunes. If anyone can help that would be greatly appreciated. i have tried the suggested steps on apple and nothing really has worked. ipod touch still charges and works fine. ipod touch is first generation.

I spent 2.5 hours on the phone with Apple and they were stumped. We tried everything!!! uninstalling itunes, updating "usb mass storage" drivers, etc...
I have an ipod touch 16gb, Gateway computer using Vista, and my computer recognized the ipod but itunes didn't start up when I plugged it in and it was not recognized in itunes.
Long story short, after reading almost every thing I could find on google and Apple help I stumbled onto the info about the 2.0 usb port. In looking to see if my computer had a 2.0 usb port (just to be sure)I found that it would be listed as "enhanced" in the Universal Serial Bus Controller section of Device Manager. Sooooo, I tried updating those drivers and it worked! I think. I did so many things, but this seemed to do the trick. It's worth a try. Mine is working perfectly now.
start
control panel
device manager
universal serial bus controllers
right click on the "enhanced host controller" (mine listed 2, so I did both)
choose automatic update
then plug in the ipod. That seemed to allow my ipod to download the proper driver. Tadaaa - itunes started and my ipod is now recognized in itunes.
Worth mentioning is that my ipod had to do a restore. Not sure why, maybe it was something apple had me try.
GOOD LUCK!!

Ipod found in my computer but not in iTunes with "do not disconnect"

I bought my ipod nano yesterday and when i installed everything and plugged my ipod into my computer.. i got the "do not disconnect" message, When i click on My Computer it reads as a drive, but it is not found in iTunes and i can't use the ipod when conncected to the computer

See if this helps:
iPod appears in Windows Explorer but does not appear in iTunes
Regards
Colin R.

IPod appears in My Computer but not in iTunes.

I have a 30GB Video iPod, & everytime I plug it in I get a an error message that says:
iPodService Module has encountered a problem and needs to close. We are sorry for the inconvenience.
I'm not to sure what to do, I've tried the 5 r's & nothing helps to fix this problem.

hi haptic!
I had it all working fine until I formatted my pc. Now windows recognizes it but not iTunes or the updater, and I don't get any error message.
just checking. have you investigated these possibilities yet?
Strange iPod behavior when Windows confuses iPod with network drive
iPod for Windows: Fast user switching in Windows XP is not supported
iPod not recognized and Windows Device Manager is empty
... another thing to check if your Device Manager is blank is this possibility:
No Items Appear in the Device Manager List When You Open It
otherwise, try steadily working through this document (apologies if you've seen this one already, but there are things in this one that you didn't explicitly mention having tried.)
EDIT: sorry, got the link wrong first time around ...
iPod appears in Windows Explorer but does not appear in iTunes
keep us posted.
love, b

IPod nano recognized in Windows but not in iTunes

My iTunes won't recognize my iPod. And this message always pop-up : iTunes cannot read the contents of the iPod nano.Please use the iPod Software Updater application to restore the iPod to factory settings.I read the manual, but I just can't find anything about restoring to factory settings !?!? I'm new to iPod and I'm begining to lose interest for my iPod nano !!!!

Found another, this one seems to be just right for you!
iPod appears in Windows Explorer but does not appear in iTunes
Just for a heads up, try typing into the search field the error message you get, sometimes it has an article on it.

IPod touch 3rd gen recognized by computer but not by iTunes

My iPod touch 3rd gen is stuck on the connect to iTunes screen. It became stuck on the screen while updating to the newest software and is still stuck. It is recognized by my PC as an "Apple Mobile Device USB Driver" in recovery mode but is not recognized by iTunes.
I have tried multiple suggestions by the Apple Support pages related to this issue, and even reinstalled all Apple programs on my PC, but iTunes still fails to recognize the iPod.
Is there any other ways I could go about solving this issue? It seems I have tried everything so far..

See if running diagnostics will help
iTunes for Windows: Gathering and using iTunes Diagnostics
Next I would try another computer to help determine if you have an iPod or computer problem.

Ipod classic has white screen and do not disconnect when connected to computer and ok to disconnect when not connected to computer and stays on recognized in computer but not in itunes

has anyone had this problem followed the steps to rest but i keep getting the same problem

If you have your iPod set to automatically sync with iTunes, right click on the iPod in iTunes, select options and if you have a check mark in the box marked “enable disk use”, remove it and your iPod should automatically disconnect after it’s finished transferring music.

Ipod shows up on computer but not in itunes

my ipod shows up on my computer and when i plug it in it says do not disconnect but it is not recognized in itunes. i have tried to plug and unplug it, update software and reset it while itunes was open and ipod was plugged in nothing works what do i do?

Have you Tried all the 5R's yet? http://www.apple.com/support/ipod/five_rs/ if iTunes isn't recognizing it you might need to restore using the iPod updater.

IPod connects to the computer, but not to iTunes

When I connect my 30 gb iPod to the computer, the "do not disconnect" screen appears on the iPod, but it does not show up on a Source list on iTunes nor does it update. The iPod does appear in the Finder, so I know the connection is made. I have OSX 10.4.11 and just updated to iTunes 8, but this problem occurred prior to the update (I was hoping the update would solve the problem!). What to do???

Yep add me to that list too, and I have tried the menu and select button on the ipod all that happens is the contrast goes very faint, tried the combo thing and it tells me it can't be installed on this computer, tried the 5 R's on the ipod frequent question page, all do nothing, totally un impressed with Apple for the first time, never had any problems but version 8 of itunes really needs bugging out before it was released, if anyone has any other ideas please do add them as I have just bought a whole load of music which is sat on my library and cant move to ipod...oh and I have also tried the create a new account and see if that works, well I could see the ipod but couldnt transfer the contents back to itunes - sooooooo unhappy can't do apple care as classic ipod is way past 2 years

Ipod is recognized by computer but not by iTunes

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