IPod is recognized by iTunes but songs won't show up on device

I bought a brand new 32gb ipod touch 5th generation last weekend. I put about 8gb of music onto it. the music displayed under the "on my device" section of my ipod in itunes however when i disconnected my ipod the only songs on it were ones that were purchased through itunes. I contacted apple support twice and both times was told to restore my device and put everything back on again. the second time the process worked by syncing only certain artists/albums but not with single songs.
when i finally got it to sync (after a total of 8 hours wasted and 35gb of music added and removed after 2 full resets) some of the album art doesnt show, the song titles/artists don’t show up, it plays the wrong songs. all my music is tagged correctly and i cant figure out why this won't work. all the songs i added show up as "unknown title/unknown artist" yet when i click them they all play songs with titles and artists
i dont know why i cant just drag and drop songs like every other ipod i’ve ever had (a total of 5 over the years). if anyone can help me with this i'd really appreciate it. I've wasted so much time on this and apple chat support is broken right now

Remove and reinstall iTunes by:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Next, try
Try DFU mode and then restore to factory settings/new iPod via iTunes
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer as a test to help determine if you have an iPod or computer problem. You will have to restore the iPod on this computer.
- Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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eMachines T2892 Windows XP AMD Athlon(tm) XP 2800+, 2.09 GHz, 960MB of RAM

Also, in case this helps any, here are my network diagnostics
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eMachines Product Name
iTunes 7.0.1.8
Current user is an administrator.
Network Adapter Information
Adapter Name: {CD687848-FE38-4D0A-A61B-626449465BD3}
Description: NVIDIA nForce MCP Networking Controller - Packet Scheduler Miniport
IP Address: 132.198.196.179
Subnet Mask: 255.255.255.0
Default Gateway: 132.198.196.1
DHCP Enabled: Yes
DHCP Server: 132.198.101.109
Lease Obtained: Sun Oct 15 09:14:09 2006
Lease Expires: Sun Oct 15 17:14:09 2006
DNS Servers: 132.198.201.10
132.198.202.10
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.

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Message was edited by: AlexV1

I don't know if this work 100%, since both my iPod Touch and wife's iPhone were not being recognized. Thus, I knew it was not the USB cable or ports. Worth a shot, though...
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IPod is recognized by iTunes but songs won't show up on device

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