Ipod is regonized by XP but not by restore program or itunes

Alright, last night while listening to my ipod it ran out of battery power so I then hooked it up to a computer. when I came back, however, the ipod had a black and white screen even after I pushed a button to check, and every time I try to turn it on it shows the apple.com/support/ipod screen in full color and then turns off. When I hook it up to the charger it shows the "do not dissconnect" followed by a check mark saying its okay to disconnect but when I do the smae thing happens. Note that my ipod has been on the charger for a full night. It seems to me that the computer recognizes something is plugged in but not the ipod itself

A little back ground. A lot of folks are having their IPODs freeze up due to the following: After connecting the IPOD to their computer they see a "Do Not Disconnect" warning on the IPOD. They go ahead and update their IPOD with music and hit eject IPOD in the ITUNes window and then promptly unplug the IPOD. The IPOD then becomes frozen. This is because the IPOD was set to run in "Disk" mode and was not properly "Dismounted" using the "Safely remove Hardware" process built into the Windows Operating System.
The Safely Remove Hardware application informs Windows that the user intends to remove a device. This gives Windows an opportunity to prepare for the removal by taking steps such as halting data transfers to the device and unloading device drivers. If a device supports safe removal, a Safe Removal icon displays in the notification area next to the task bar. The icon displays a list of the Plug and Play devices supporting safe removal currently attached to the system.
When hardware is removed from a running system without using the Safely Remove Hardware application to notify the operating system in advance of the removal, it is referred to as surprise removal. Surprise removal is particularly a concern for storage devices for which write caching is enabled; when such devices are surprise-removed, data loss or data corruption might occur.
And this is what is happening to alot of Windows folks. They are corrupting Windows files that communicate to ITunes and the IPOD thus, placing you in a position of not being able to fix your IPOD without a knowledgeable computer tech at your side.

Similar Messages

  • Apple, Pfft!!! (Another iPod shows up in Windows but not in iTunes post)

    How in the world does Apple market the iPod, etc... as if 10-year olds and grandmothers can operate the technology, when having viewed these message boards for 10 hours yesterday, it seems as even the tech savy people who can make a computer out of two pieces of bread and a piece of bologna have to wrack their brains to make it come a step closer to actually working. Blah!!!
    Anyway, the problem that I am having is the problem that a lot of other people are having and seems to be the main theme at the moment.
    I am unable to have iTunes recognize my iPod. My PC will once-in-a-blue-moon recognize the iPod as its own drive in Windows Explorer, but mostly all I get is the big freeze. Every time I connect my iPod to the USB, all of the programs cease to operate until I unplug it. I am not having memory problems either.
    Here's what I've done. I have updated the iPod Updater to the 06-23-06 version. I was able to get it to update the software on my 60GB iPod. I got all excited only to then have it give me several error messages 1) an internal manager error and 2) some unable to dock or something like that (sorry I'm not at my home cpu.) Once while I was doing the 4-hour battery charge my iPod came up in the source list in iTunes, but I have been unable to have it be rerecognized.
    I've unistalled and reinstalled iTunes and the iPod Updater over 10 times and have gone through the 5 Rs as well as all of the steps on
    http://docs.info.apple.com/article.html?artnum=93716 (My iPod shows up in Windows but not in iTunes)
    I've even messed with msconfig and tried a whole bunch of other suggestions. It doesn't seem that Apple has a fix for this problem and we are all left with paperweights.
    Any suggestions?
    Thanks you all and condolences to everyone who is going through this same problem. I swear what happened to plug and play. Pfft!!!

    You know they are probably going to search me out and crash my computer for posting this but i had the same problem with iTunes. i spent hours, went through the 50000 "R's" and changed my settings and formatted and reset and reloaded and then i tried Realaudio. it found all the songs i had loaded into iTunes and put them on my shuffle first try. you can get Realaudio at <www.real.com> Let me know how it works...

  • IPod is recognized in Windows, but not in iTunes.

    Ive followed the support site on what to do if the iPod is recognized in Windows but not iTunes... but to no avail.
    ive had a 20GB photo thats been working o.k. (need to send it in) but now neither it nor my new 30GB Video will appear on iTunes... just in windows.... any suggestions? or should i just call up apple...
    p.s. i know its not the iPods cause they update fine on my sisters laptop...

    Does it say Cannot Mount iPod?
    Is the software on your computer up to date? You may want to try reinstalling it as well...
    iTunes
    iPod Updater
    Update iPod's Software
    Also, try right clicking on the iPod (in My Computer) and go to format. Does anything happen?
    btabz

  • My ipod is recognized by windows but not itunes

    Ok, I had trouble with my 4gb black nano when I had to install it, i used TrevorQ's tip and it worked.
    Now I need to update some songs on my ipod and it wont recognize it now
    6.05.20 Itunes
    2006-03-23 Ipod Updater
    I cant end the "IpodService.exe" process

    See if anything here helps: iPod shows up in Windows but not in iTunes

  • Ipod is recognized by windows but not itunes

    i got a 4gb nano and when i connect my ipod to my computer it dosnt show up in itunes i reinstalled everything but it still wont work

    hiya!
    okay, we'd better check through the usual suspects:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod shows up in Windows but not in iTunes
    love, b

  • My ipod is recognized in windows but not in itunes. I ran the troubleshooter and followed all of the steps to fix it....itunes still does not recognize my ipod.  Anyone know how to fix this?

    My ipod is recognized in windows but not in itunes. It shows up in devices and gives me the ok to eject prompt, so I know that the connection is good. I ran the troubleshooter and did all the recommended fixes.  Hours and hours later, I still have the same problem. I uninstalled itunes and all its folders, restarted the apple device services and changed the drive letter. Checked my security settings and everything else I can think of. Does anyone know how to fix this?

    Did you remove all Apple related software including QuickTime, Safari, Software Update utility for Windows, etc using the exact instructions in this Apple support document?
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Are you plugging the iPod into a high powered USB 2.0 port and not a USB or similar?  Have you tried different cables to help rule out a faulty or damaged cable? 
    Does it connect to iTunes okay on another PC or Mac?

  • Yet Another Faulty iPod Classic - Connects to "computer" but not iTunes

    In Oct 2009, I purchased 160GB Classic and is now out of warranty so unable to replace, and i am not too keen on buying another one (NZD $470 RRP).
    It had been working as per normal until Dec 2010 when I tried to sync the iPod on newly updated iTunes (10.1) then it started to freeze during sync and now, it doesn't sync any longer. It is howing as "connected" on the iPod and in "My Computer", but doesn't show up in iTunes at all.
    iTunes also freezes (doesn't work whatsoever) while my iPod is plugged in to my computer. I have tried everything that the "Apple" help sites suggest (the 5 "R's", formatting, disk mode etc) you name it, but to no avail.
    Trying to fix this problem is becoming frustrating and time consuming. My wifes iPhone 4 works perfectly so I know it's not the computer or iTunes itself. As I (had) trust in Apple products, I would expect this to last for more than 15 months.
    I have no idea how this all came to be, and would just like it to work as normal again. What a way for Apple to earn its' "money"...
    PLEASE, if ANYONE can help here, it would be very much appreciated.

    I purchased 4 x iPod Classic 160gb units between July 2008 and March 2009 (and a 120gb Classic with which we have not had a problem). One unit worked for one day and had to be returned and was replaced with a new unit. The other three all failed within the 12 month warranty period and were replaced by Apple. Of the four replacements, three have now failed about 15 months after they were replaced. Of course the units are outside warranty (in particular due to Apple only offering the greater of 3 months warranty or the remainder of the original warranty). The units haven’t been subjected to any forceful knocks and as demonstrated by the lack of physical marks on the units.
    To have 7 out of 8 units fail in this timeframe is in my opinion indicative of a fundamental flaw in the build quality or design of the units. After putting my case to Apple Australia I finally received a reply confirming that the units were out of warranty and nothing could/would be done - but they did offer a "thank you gift" of a credit of up to $125 at the Apple Store if I spent at least $425.
    I replied that this wasn’t satisfactory but took up the credit whilst it was offered to at least get some discount off a new 160gb Classic (more reliable I am led to believe!). I am now out of pocket over $770 with replacement three units and still have one remaining unit that could die at any time.
    Apple is no longer replying to my emails. If anyone with similar experiences would like to join together to put pressure on Apple to make good, or pursue other actions via consumer affairs, please reply on this forum.

  • Ipod will connect to PC but not itunes

    Hey, I'm having a problem with my fifth generation ipod(30gb). When I plug it in to put music on it, a message comes up and says,"The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." I have installed itunes 3 times and it has never helped with the problem. I also thought thought of updating my ipod or restoring it but im not able to because an "iPo service error" comes up when I start the updater. Please help.
    fifth gen. ipod 30 gb. black   Windows XP  

    hi Snoop!
    with those symptoms, we'd better start off with the possibilities in these documents:
    iPod for Windows: Fast user switching in Windows XP is not supported
    iPod shows up in Windows but not in iTunes
    love, b

  • Fix for "iPod shows up in Windows but not in iTunes"

    This is a possible fix for those with the "iPod shows up in Windows but not in iTunes" problem. This also fixes those have the update/restore problem (ipod disconnects after clicking update/restore in itunes)
    SOLUTION
    SOLUTION
    I had the exact same problems before, iTunes doesn’t recognize iPod after connecting it, I had to use the restart iPod Service method to get it working.
    I tried this on my second computer and it worked perfectly, iTunes recognizes iPod every time I plug it in.
    I compared the process/services opened in both computers, and I turned on some services which were previously on disable(excluding iPod Service). Unfortunately I forgot which services it was, so I took some screenshots and compare these with your services.
    After modifying the services, I tried plug and unplug the iPod several times without closing iTunes, iPod was instantly recognized by iTunes every time!
    I attached the links to screenshots of my automatic services and manual services, ignore the service if its not on your list!
    For those don’t know how to open Services, Start -> Run -> “services.msc”
    http://img214.imageshack.us/img214/6200/automaticservicesec2.jpg
    http://img216.imageshack.us/img216/3700/manualservicesce3.jpg
    -If anyone know the specific services required to be turned on, please reply in this thread.
    -I am using the 2nd Gen Nano 2GB version with latest iTunes.
    IBM T43 Windows XP Pro
    IBM T43 Windows XP Pro

    Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

  • IPod recognized on one PC, but not on another

    Hi!
    I just received a brand new iPod Click Wheel 20GB in exchange for my old one that had a hardware defect within the warranty period.
    When I tried to connect the device to PC1 (WinXP) which I had always used with the old iPod without any problems, the new iPod was discovered in Windows, but not in iTunes, although the diagnostics feature in iTunes showed the iPod connection with a green "light".
    I removed all other USB devices, re-installed iTunes 7.0.2. twice, reset the iPod a few times and also put it into disk mode. After some attemps, it was recognized by iTunes and started to synchronize songs (which are both imported from original CDs and purchased from iTunes). However, synchronization took a lot longer than it used to with the old iPod (approx. one song per minute now compared to one song per 5-10 sec. before). After some time (3GB in first try, 7 GB in second try) an error code ("1-24") was displayed and synchronization (which should have been 18 GB in total) stopped.
    The next thing I did was to try to connect the iPod to PC2 (again WinXP), first using an older version of iTunes and a different library. It worked without problems. Then I upgraded iTunes to V.7.0.2. and it still worked. Then I copied the iTunes library from the PC1 to PC2 and again, it worked.
    In connection with copying the iTunes library, another question emerged: I copied all folders unter \iTunes\iTunes_Music from PC1 to PC2. Strangely, only 1,500 songs were copied on PC2, while there are over 3,000 songs on PC1. I compared the directories in detail and found out that there were artists with and some without their own directory, which might be the reason for the difference, as songs of those artists had not been copied.
    Hence, my questions to the community are:
    - What could I do to make the connection of my iPod with PC1 work like it did with the old iPod and like it does on PC2?
    - Where is the rest of the songs/artists that do not have a seperate directory?
    Thanks for your help, cheers, Boern.

    I have the same kind of problem. I installed the ipod on one comouter in my house, dont know what version of itunes but i dont think the latest one and registered it, then I installed it onto this pc with the latest version of itunes and windows dosemt recognise it. It makes me insall drivers like five times and sends me loads of messages saying things like it is installed and ready to use one minute, then found new hardware the next. And even now after I have installed everything and I dont get the messages anymore it still dosent come up in 'my computer.' Does anyone know what the problem could be?

  • Just got given an ipod touch 64G for free , but not to sure what mod it is. tried to download FB and could'nt because it said i need to update to iOS 6.0, does any1 know any way to upgrade or update?? please.

    just got given an ipod touch 64G for free , but not to sure what mod it is. tried to download FB and could'nt because it said i need to update to iOS 6.0, does any1 know any way to upgrade or update?? please.

    Identifying iPod models.

  • I am travelling for a year. I have my iPod touch 4g with me, but not my MacBook. Is there a way I can update to IOS 5 without losing my music,apps, photos..

    I am travelling for a year. I have my iPod touch 4g with me, but not my MacBook. Is there a way I can update to IOS 5 without losing my music,apps, photos..

    Yes. get a computer with iTune 10.5 and:
    - Transfer iTunes purchases to the computer:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    - Transfer other stuff using a third-party program like one of those discussed here.  Most are good for music.  It is harder to find one for other stuff like synced photos.
    Copy music from Ipod to new computer...: Apple Support Communities
    - Connect the iPod to the computer and make a backup by right-clicking on the iPod under Devices in iTunes and selecting Back Up
    - Restore the iPod from backup and sync as neccessary.

  • Ipod works on one computer but not the other?

    Can someone please help me? My ipod works on my laptop but not the desktop. When I plug the Ipod into the desktop it sometimes shows up in Itunes but says it's corrupt. Which it obviously isn't because it works fine on it's own when not plugged into a computer and it works fine when I plug it into the laptop. Also when I looked in my computer the Ipod would show up as drive j and it would flash on and off. Well, I tried plugging the Ipod into a different port and that worked as far as drive j stopped flashing on and off. I tried changing the drive name and it wouldn't let me because it always went back to drive j even after I changed it to drive z. Itunes is playing music and is up to date. I have Windows Vista Home Premium 64 bit. Please help.

    Well start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Patrick

  • [problem solved for me] ipod shows up in windows but not in itunes

    hi!
    i've got an 2nd gen ipod 10 gig.
    after having problems with mine i low level formatted it and ran some diagnostics tools from hddguru.com.
    and after installing itunes 7 it didnt showed up and i was pretty ****** of. but formatting the ipod with explorer (fat32, quickformat) solved the problem
    hope that will help anyone

    Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

  • My ipod connects with other computers but not mine.

    my ipod connects with other computers but not mine.

    Start here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    iPod: Does not appear in Windows or iTunes and Device Manager is empty
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Maybe you are looking for