IPOD IS STUCK ON APPLE IMAGE
my ipod is stuck on the apple image and no matter what i do, reset or anything it will not get off. the screen goes off and on with teh apple image and makes a clicky noise
does anyone know how to end this??
When I spoke to the second level technician, when I found out that they wanted to send my Ipod to the engineeers for evaluation of the problem, I asked if my Ipod was the first to have exhibited this problem. The technician laughed and sad "Oh, no, there have been a number before you!" On further searching through several discussion areas, it seems that a number of individuals are having the same problems. My Ipod was stuck from the time it was taken out of the box. I only managed to restart it once and I thought that I had the problem solved when it started downloading songs. However the hard drive started and stopped repeatedly and the unit began to heat up. It became so hot that I raised it from my desktop so that it could be cooled. I left to continue downloading but it failed and a folder with a triangle with an exclamation point appeared with a web site address to view. I do not claim to be an expert but I know that I am not alone in having this issue. I do not know what percentage of hard drive units will fail in general but if you look around this discussion group, you will find a number of similar complaints and we are the first crop of users.
Similar Messages
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ipod is stuck on apple sign and every time i restart it it goes to a white screen then cuts off and cuts on to the apple sign what do i do ?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iPod touch stuck in apple logo.I try to recovered ,but after recovery start error message comes and says try later.what should i do ?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
IPod Touch stuck on Apple Logo HELP!!!
My iPod Touch 4g is stuck on the Apple logo. I have tried the home button and power button together and it keeps going back to the Apple Logo. And then it is stuck there. Please help!!!
http://ipod.about.com/od/iphonetroubleshooting/f/Iphone-Stuck-At-Apple-Logo.htm
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
IPod Touch stuck at Apple logo
My iPod Touch 2nd generation is stuck at Apple logo and won't turn on. It won't connect to iTunes either. Help.
I am having this same issue. My battery died and now when I hook it into the computer Itunes doesnt recognize it and it wont load past the apple logo. I have tried resetting and holding down the buttons but nothing works
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IPod Touch stuck on Apple Logo Screen
Today, I spilled some water on my iPod touch, but I dried it up right away. Now, however, the iPod is stuck on the apple logo. I've tried holding down the lock and home buttons and the screen will go black and then the apple logo appears again, but it won't go any farther than that. I plugged it into my computer to restore it, but my computer won't recognize it.
Did I kill my iPod, or is there anything I can do? It's less than a year old, so it's still under warranty, but is there any point in bringing it in?my ipod touch is doing the same thing. it is so frustrating because it is frozen on the apple screen with two lines and won't respond to the computer and sometimes it will go to a screeen we pink vertical lines with the apple screen in the background. i called apple yesterday and they made me wait a day but nothing happened. any advice?
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My iPod Nano Stuck in Apple Logo
My iPod Nano 3rd gen. stuck in apple logo. I did the reset thing and yes --it reset but will stay in Apple logo. I also tried the disk mode thing --and it did not work. What should I do???
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
My ipod is stuck on apple logo.
I have tried resetting it but again it is stuck on apple logo.How can i fix it??please help me. =/
Have you tried here:
iPhone and iPod touch: Frozen and unresponsive
Next would be to let the battery fully dain. Then charge and try again. -
I played a song on my ipod mini and it crashed so I tried reseting it. Now its stuck on the Apple logo. I tried plugging it into the computer but no luck. Please help.
Try these basic troubleshooting steps one at a time.
The Five Rs.
iPod shows only an Apple logo and doesn't start up.
When restoring the iPod, it's often useful to put it into disk mode first.
Putting iPod into disk mode. -
I have an iPod Touch 4th generation and a windows7 machine; and it's stucked in apple screen. And it's not reconized in iTunes program. Please, help.
this just happened to me as well. i've found several other threads here that amount to people with the same problem. the posts are all from this week and no one has goten an answer yet. the phone help amounted to the 'hold the sleep and home buttons' advice that only puts you right where you already are: looking at the 'connect to itunes' picture. then my help guy says 'let me ask a supervisor' and basically hangs up on me.
this is the second time for me, though, so i already know that if you go into the store they can do the restore there. what i want is advice on how to prevent this without just refusing all future updates. -
My ipod is stuck on apple screen and restoring it wont work
my ipod is stuck on the apple screen and ive tried restoring it is there anything to do so that i dont have to send it in to apple? if you have an answer please help.
have you tried to connect the device in recovery mode ?
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IPod nano stuck on Apple logo; won't boot.
I have an iPod nano that seems to charge, but won't boot. There's no sad iPod logo or anything, just the Apple logo. I can boot it into diagnostics mode, and it seems to be fine. However, it won't go into disc mode.
Any advice?This tread (http://www.thestudentroom.co.uk/showthread.php?t=723183) is about the same problem you're having. At some point it's said:
"Hold down Select / Menu (to reboot the iPod)
As soon as the Apple logo appears, hold down Rewind / Select until...
...you see a backwards Apple Logo.
At this point, you will have entered Diagnostic Mode. It'll test the RAM, and then tell you to HIT PLAY TO CONTINUE. Hit 'Play'.
You'll be in a menu that you advance by hitting FF (Fast Forward). Advance to the 'DISKMODE' entry.
Hit 'Select.' This will put you into Firewire Disk mode. The screen should change to the familiar 'Do Not Disconnect' mode. At this point, connect it to the computer.
Run the restore utility; it should now recognize the iPod and offer to Restore the factory software. Do so. You'll lose whatever's on it, but you'll avoid having to send it back in to Apple and paying repair fee."
You can also look here: http://www.command-tab.com/2006/03/31/fixing-a-frozen-ipod/ and http://support.apple.com/kb/TS1399?viewlocale=en_US -
My iPod is stuck on apple logo and I get a 1434 Error when trying to restore it.
Hello, I hope somebody can help me. I have a 120 gb ipod classic (6th generation). I purchased it a long time ago. It was working fine for a few years and then suddenly it's been stuck on the apple logo ever since.
I tried to restore it by putting in on disk mode and connecting it to my Mac. My iTunes recognizes the device (But my Mac doesn't!). On iTunes, I tried to restore it, but I get an error message 1434, stating that the restoration could not be completed.
I read that I should try to erase the drive with Disk Utility, but when I get there, the button to erase the drive is unclickable. I tried to partition as well, but it also did not work (maybe I am doing it wrong? Could somebody direct me with better instructions?)
I'm wondering if the hard drive is dying, or if I have a bad ribbon, or if the logic board itself is broken. Not sure what method of action I should take. I can't even get into the diagnostic screen.
PLEASE HELP!Hello E1777,
You can try this link to download iTunes from the Apple website. It should resolve the issue for you.
iTunes 11.0.4
http://support.apple.com/kb/dl1614
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My Ipod Nano seems to be stuck on the apple logo. I tried a hard reset and it did nothing and itunes isn't recognizing it. When a similar thing happend to my Ipod Touch i was able to boot into recovery mode and restore a backup. Does Ipod Nano have the same mode?
Hello Elektra2009,
And welcome to Apple Discussions!
I am no guru when it comes to iPod touches, but I do know that nano has no feature like that. However, if you have already tried a hard reset, I would try manually putting the iPod into [Disk Mode|http://support.apple.com/kb/HT1363]. If you can do that, and get iTunes to recognize it, I think it would be an excellent idea to restore as well.
Hope this helps.
B-rock -
Ipod 5 stuck on apple logo screen
last night(about 22 hours ago) i tried to update my ipod 5 to ios 8.2 I clicked the install button and then left my ipod on my desk charging. I came back about an hour later and it was stuck on the apple logo screen but with no progress bar. Every minute or so so about 10 minutes it started to glitch out and shut down right when the lock screen would show up. It has been on the apple logo screen since then and i just got back from school to find it stuck. Occasionally it will get a little dimmer, but about a minute later it will be bright again.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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