Ipod is unresponsive. White circle keeps spinning on screen

My sons ipod is unresponsive. There is a spinning white cirlce in the middle of the screen. I have tried the reset by holding down the power button and home button but that didn't work. It shows the apple icon but then goes right back to the spinning white circle. Please help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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This question was solved.
View Solution.

arrethusa
Hooray!
Success!
Interesting that you had so many Updates pending -- On such an old Windows Version, I admit that I didn't think that would be the case. There are usually a few that Auto Updates catches and updates over time -- not usually so many to pile up on an older OS. Smiling.
If the UAC bugs you because it blanks your screen every time you want to do something -- you can usually get away with having it turned down but NOT off:
Happy Computing!
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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Try the remaining items of:
iOS: Not responding or does not turn on
If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least and hour try again.
- If still problem time for an appointment at the Genius Bar of an Apple store.

Ipod is unresponsive. White circle keeps spinning on screen

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