Ipod is working, but wont charge or be recognized by computor

I plugged my ipod into the computor to add more songs to it and charge it, but the lights didnt turn on when i plugged it in. It wouldnt charge, and i when i try to restore it it says "please connect an ipod to update it" even though my ipod is plugged in. It doesnt work on my other computor, but my brother's is wokring fine on both. PLEASE help! I've tried everything and im pretty desperate.
  Windows XP  

okay, this might sound tricky folks but i'll help you through it. first of i have been having some trouble too, until i strated playing around. what is going on in your computer, is a problem with your USB port.
plug in shuffle
1.click start(the flagy thing)
2.click settings
3.click control panel
4.then, usaily, second to last is "system" click on it
5.then click at the top part where it says "hardware"
6.then click "device manager"
7.it will take a few seconds to come up. click were it says universal serail hub
8.then at the top click "driver"
9.now click "update driver"
10.then just keep hitting enter till your computer starts to search for new drivers.
11.in afew minutes you will have your computer reading the SHUFFLE!!!!
if that was any help let me know, and spread the word.
Hope you kicked that ipods azz.
n-to-the-into
special   Windows 2000  

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