Ipod isn't recognized by computer

OK I have a problem with my 60 Gb ipod on two OS. First Windows XP won't recognize my ipod. I'll plug my ipod in and it will go into do not disconnect mode. the computer will attempt to establish a connection but then it says that it doesnt recognize the ipod. how do i format it or restore it. Or second, I plug it into my linux computer and there appears to be a connection, the ipod says do not disconnect and it charges, however it doesnt mount, and i can't access it. Can someone please help me with either one of these OSes. either formatting or restoring with windows or getting it to work with linux again. Note: the problem with linux occured after my ipod's battery ran down real low, and now when i turn it on it appears to have no files on it.

Have you had a chance to look at these troubleshooting pages? They may be of some help with Windows, I'm afraid I don't know of any similar pages for Linux:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Similar Messages

Please help! My ipod isn't recognized by computer or itunes

Thank you in advance for reading this, I'm about to lose it. I have spent 12 hours trying fix my problem, and nothing seems to work. I did everything suggested by the apple site, and other misc. sites out there.
Last week I put music on my ipod video just fine. Then, yesterday, I plugged in my ipod to my computer, and nothing happened. It still charges it, but that's it. It won't show up in itunes or my computer.
The only thing that is different from last week than this week, is I have traveled on a plane (hopefully the security people didn't zap it), and also, I purchased an ipod docking station (called iBlaster)....do you think that has anything to do with this?
Any insight would be greatly appreciated. I'm about to blow up!
Thanks you all!

Hi,
I'd been really frustrated with ITunes not recognizing my IPod after failed attempts at using the "5Rs" to resove the issue. I just wanted you guys to know that I found a resolution posted under http://support.apple.com/kb/TS1372 and after following the instructions, I "forced" ITunes to recognize the Pod and it is right now, as we speak, syncing my entire library back to the IPod! THANK YOU to whomever posted this solution! I was so lost without my IPod and was about to go on a trip without it! Whew! THANK YOU, THANK YOU, THANK YOU!!!!!!!!!!!!!!

Ipod isn't recognized by computer (or itunes)

i received an ipod video for christmas. i was excited, but so far, i'm not impressed. i turned it on, and a little sad icon showed up with the apple support website link underneath. a problem? already? i just turned it on! so i decided to plug the ipod into my laptop computer. my laptop won't recognize the ipod, and thus, neither does the ipod update software. all that the ipod does is cycle through this pattern: screen with apple logo, screen with sad ipod icon, and battery screen (the battery is frozen, though. it doesn't indicate that the battery is actually charging). while this pattern cycles, occasionally i hear an annoying clicking noise. *click click click click click* is this sound from the hardware within the ipod? i don't want to have to listen to it all the time. i'm also disappointed with how easily my fingerprints cover the ipod, front and back. i'm afraid i'll scratch it... so at the moment, i want to return it to the apple store. what is happening to my ipod? what's wrong with it??
these ipods are very tempramental...
thank you

yes, i've installed the software and i've followed the directions. i have an ipod mini- i've done all of this before. nothing new.
charging. well, that's the whole problem now, isn't it? if the computer cannot recognize that i've plugged new hardware into it, it definetly won't send power to it, hmm? i had been plugged into my computer for about 3 hours, and NOTHING happened. so the answer: no. i haven't fully charged the d%#$ thing. i haven't been ABLE to do so.
uh, yeah, i know that i'm a human being. well actually, i could be some deranged mutant alien from mars, but how would you ever know?? ...wow... latex gloves? sounds like a possibility. i'll be sure to tell anyone who asks me about why i'm wearing them, i'll let them know it was you. thank you for the brilliant idea. har har har. oh- and how could i keep the clear film on the ipod if it actually came off after putting it into the lame, sorry excuse for a "case" that they give you?
i declare my ipod officially: dead. thanks for the help, though. latex gloves, man. rock on.
i'm returning it because it's defective.
the end.
sony vaio fs-620 Windows XP

IPod isn't recognized by computer/OTHER iPod is frozen...

Okay, so I have two iPod touches. One of them (thanks to my little sister) got ran over by a car, and is badly cracked. But it still worked perfectly fine, except the ear bud jack needs to be messed with to work. Either way, my sister got one of the iPods ran over by a car, and it still worked for MONTHS after, but one day I turned it on and the touch froze. Like, the touch froze as in the "slide to unlock" won't work, but if I press the "home" button twice, it'll bring up my player and I can still make it play music. My background is now a picture of what looks like a rainy window. I would assume maybe this is water damage, but I haven't had my iPod in any water whatsoever.
The other iPod is perfect, only has a problem with the earbud jack.
But for some reason, my perfectly good, barely used charger won't work with my computer. It works on my dad's computer fine, but on mine, it won't. Yet, my friend brought her charger in which the plastic around the part that plugs into the iPod was gone, and the part was barely hanging on, and it charged. Anyone wanna help me?
Message was edited by: kaylanicole12345

yes, i've installed the software and i've followed the directions. i have an ipod mini- i've done all of this before. nothing new.
charging. well, that's the whole problem now, isn't it? if the computer cannot recognize that i've plugged new hardware into it, it definetly won't send power to it, hmm? i had been plugged into my computer for about 3 hours, and NOTHING happened. so the answer: no. i haven't fully charged the d%#$ thing. i haven't been ABLE to do so.
uh, yeah, i know that i'm a human being. well actually, i could be some deranged mutant alien from mars, but how would you ever know?? ...wow... latex gloves? sounds like a possibility. i'll be sure to tell anyone who asks me about why i'm wearing them, i'll let them know it was you. thank you for the brilliant idea. har har har. oh- and how could i keep the clear film on the ipod if it actually came off after putting it into the lame, sorry excuse for a "case" that they give you?
i declare my ipod officially: dead. thanks for the help, though. latex gloves, man. rock on.
i'm returning it because it's defective.
the end.
sony vaio fs-620 Windows XP

Brand new to apple products. My ipod isn't recognized on computer (PC) and i can't sync music

I don't think my ipod nano is being recognized on my computer. How do I get it to read the device and then sync music i have in my library?

Lisa,
Your iPod is not appearing in your iTunes library? If not, start with this article. Be sure to try as many of these
troubleshooting steps as necessary.
http://support.apple.com/kb/TS1369
Once you can get iTunes to reconigze your iPod, you can go ahead and set it up to sync however you like.
B-rock

My ipod isn't recognized by any computer & itunes, and desplays a sad face.

i have had my ipod mini for eleven months and this is the first problem i have had with it.
i went on a vacation to flordia, and while i was there my ipod crashed. i had dropped it once a few days before the crash, but it continued to play my music after i dropped it.
when i go to turn it on the apple logo appears, then the depressed ipod.
my ipod isn't recognized by any computer or tunes. when i plug it into my computer, the 'do not disconnect' screen doesn't even appear. all that happens is the apple logo screen, then the depressed ipod screen, then a recharging screen appears that is stuck on the lowest point possible.
i have already tried the "five R's" and everything else in the support pages, and so far they have helped me none. all they do is bring you around in huge circles, and you end up on the page you started on.
i run a windows xp, and have everything fully upgraded.
i know, i know, many of you are having similar problems, but could you please only post if you have an answer, thanks.
-xb
Windows XP

I know!!! It worked just fine one day, computer recognized it and i could add or remove songs at me leisure, but now I can't even charge it on a computer becasue it doesn't exsist to it. I also tried the five steps, but you can't restore the settings on it if the computer can't find it. Finally I had my sister bending the charge piece in the ipod just for it to show up, I restored it and it didn't make a bit of difference! I lost all 800 songs on it but I still can't charge it or add songs. If you find anything out, let me know!!!

My 5th generation iPOD isn't recognized by iTunes?

When I plug my iPod into my computer, iTunes opens, but my iPod isn't recognized. Anyone else have this problem or any suggestions?

By all of those suggestions, do you mean the ones I mentioned in the paragraph about or the ones in the support article I linked? Does this 5G iPod via still power on? DId you try connecting it to another PC or Mac to see if it is recognized there? Did you check the dock connector for any signs of debris or damage to the pins that could be preventing a connection to your PC?
Any idea how long the average iPod should last? Ours if from 2006.
Most people never get the iPod to last 6 years, so consider yourself lucky. That's quite a time span!
B-rock

Ipod isn't recognized by itunes and computer but it still charges

i've tried a hard reset but that didn't do anything.
when i plug it into my computer i get a message saying that the USB device isn't recognized.
so, when i look at it in device manager the ipod shows up as a unknown device
and the device status says "there are no drivers installed for this device".
anybody know what to do?

Your iPod's battery may not be charged. Plug your iPod in, wait for a moment, press a button to turn it on, and check the screen. Here are some easy steps to get the most out of your battery. Note: On recent iPod models, when the battery is completely empty, your computer may not recognize your iPod for up to 30 minutes even though it's connected and charging.

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

My ipod isn't recognized by itunes

My ipod isn't being recognized by my itunes account. Every time I plug in my Ipod, nothing happens. My ipod doesn't have the connected screen and doesn't charge, and my computer basically doesn't acknowledge its existence at all. I've tried restarting my computer many times and have reinstalled itunes twice to no avail. Please help!

i do not know if this works, but i found this in another post:
I Have An Answer!!! After numerous hours of going through these posts, spending hours going through the trial and error of fixing, an answer has finally appeared!!
This blog http://echeng.com/journal/2006/09/23/itunes-7-broke-my-ipod-nano/
Has a solution of changing the disc format thing me jig here it is:
Start -> Run -> compmgmt.msc
Drill down ‘Storage’, highlight Disk Management
Plug ipod in. Wait.
Make sure the computer management window is the topmost window. If you don’t, you won’t be able to get in there and change the drive letter of your ipod. The ipod will disappear out of the computer management window once itunes rejects it, or accepts your acknowledgement that it’s rejecting it.
Then I think i right clicked on the volume (or something) and changed the drive letter.
Just to make sure windows remembered my change, I ejected the pod and plugged it in again. Looks like it was mapped to the letter I had specified. Don’t know if this setting will hold after a reboot/cold boot.
You may want to scroll through the comments- For vista instead of run go straight to control panel, system and maintenance scroll to the bottom and create and format hard disk partitions, plug ipod in put it as G and hey presto!! hope this works for others.... before syncing with ipod if all this works you may want to download music rescue (brilliant and reliable used it a few times!) and copy all your music from the ipod after formatting.
Really hope this helps someone out there as it did me and looking forward to hearing if it has.

IPod isn't recognized by iTunes and iTunes opens very slow!!

Hey!
So here's my very urgent problem (go on vacation tomorrow!!!):
Everytime I click to open iTunes, it takes about 5 minutes until it opens! I have a Windows XP and have also updated iTunes to the newest software. I don't know what the problem is...
And second, my iPod doesn't connect with iTunes, it won't be recognized by iTunes! Windows recognizes it, but iTunes doesn't. I've already tried at every USB connection, but it doesn't work! Well, once it worked and I thought that was it, but the next time it didn't work anymore!
I've got a pink iPod mini (4 GB) and I dropped it some times, but the man in the Apple Support store said, it's got nothing to do with the hardware. Really?
Who can help me please - very fast??!
Thank you!
Chrissy

Sorry, don't real understand! ;-))
OK, I closed all other background applications when using iTunes. But the problem is that I couldn't do the next step because iTunes always tell me: "The software required for communicating with the iPod isn't installed correctly. Please reinstall..." So I can't drag the iPod icon from my computer (and anyway: where is "my computer"??) to iTunes application (where is that one??)
But at least it's good news that nothing's wrong with the hardware (couldn't afford a new one! ;-))
Please reply soon, it would be real cool if you'd help me with further steps... and everyone else too of course! ;-D
Chrissy

My iPod isn't recognized by my computers...

I own an iPod Shuffle and ever since iTunes 7, my iPod isn't even recognized by my computer...however, I can listen to my iPod, but I can't charge it at all so I have left it alone. Is this happening to anyone else...Is this what everyone else is talking about on here?
Dell Inspirion 6400 Windows XP iTunes 7

Try flipping the hold switch from off to on and then to off again and then holding the menu and center button down for about 10 seconds. It worked for me.

IPod Nano not recognized by computer.

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

My iPod Nano 2nd generation isn't recognized whatsoever by my computer. A short recap: On a Windows XP driven computer (not mine and on the other side of the Atlantic) I connected and downloaded music. When I returned home, I wanted to connect my iPod to my own Vista driven computer. No can do! My wife has had an iPod Nano 2nd Generation which was previously correctly connected to my computer. To solve my problem(s) I have logged on to my computer with a different user name and installed iTunes with a clean/empty sheet. Still, I haven't been able to connect my iPod. Is there a solution to this? Cheers, Cai

Classic iPod isn't recognized in iTunes / Cannot Sync

My iTunes is up-to-date with 12.1.1 version.
I have a Classic iPod that was working fine until the last 2 updates.
Now it's not recognized and, therefore, won't sync.
Here is what happens:
(1) Open iTunes. It freezes
(2) Finally opens. Plug in Classic iPod. Sometimes icon shows sometimes not. Have to often manually eject (Windows 7 won't let me as 'it's in use').
(3) Once finally showing. Try to Sync.
(4) Get error message stating computer isn't authorized. (Have already deauthorized and reauthorized several times).
(5) Then get message with 2 other UserIds that they need to be authorized or I will lose 40 songs. (Have authorized those as well).
(6) Then get error message that device isn't recognized. I have run diagnostics in iTunes as well, Device isn't recognized.
I am fairly computer savvy, but not a computer expert by any means. I hope that this is an easy fix. I am concerned my iPod has outlived its time with all of these new updates. Also, wondering if there is a driver or something I need for my iPod.
Would appreciate any help I can get. Thank you!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod touch not recognized by computer or ITunes

Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

Ipod isn't recognized by computer

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