Ipod itouch connection problems

WRT54GS v1; firmware 4.71.1
itouch connects wirelessly and is assigned ip address, subnet mask and dns servers as expected.  router shows itouch in DHCP clients table.
when i attempt to access web i get  'cannot connect to server' error.
other wireless laptops and hardwired pc's connect and access inet fine.
itouch connects and accesses web flawlessly at local coffee shop
45 minutes on support line with apple yielded no answers - the best they can offer is that it is the router.
help!

FOUND THE PROBLEM!!!!
it seems the itouch cannot handle multiple DNS servers.  it turns out my internet provider's (cablevision) first listed DNS server was down.  the itouch does not look at alternates.  once i discovered that by pinging it, i changed the order of DNS servers on my router putting one of the active DNS servers first. 
after that, worked like a charm!!!

Similar Messages

  • Trying to update iPod software; Connection problems.

    Okay, so I have the iPod Touch 4th Gen, and when I plugged it into my computer, iTunes said that there was a iPod software update available. I've tried several times to download the update, but every time I try the same thing happens: It only downloads a few hundred KB of it, then it stops there, and the remaining time displayed keeps going up until it shows up to 24 hours or more, and finally, an error message comes up saying it couldn't complete the request because of connection problems. (error = -3259)
    On a similar note, when downloading songs from iTunes, I constantly have to pause and resume them in order for them to fully download. Otherwise it just stops where it is.
    However, I can still connect to the store just fine, with only a very few timeouts here and there, but those are easily remedied by re-visiting the page I tried to view.
    So, clearly I have some sort of issue with my connection to iTunes. Can someone please help me?

    care to share what the other way to download it is??
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  • IPod touch connection problem!

    My iPod touch no longer appears in iTunes when it is connected to the computer. I have tried to fix this problem in as many ways as I know but none of them have worked. So far, I've tried: Restarting my iPod, Downloading and installing the latest version of iTunes, using a different usb cable, using different usb ports, restarting my computer and stopping & starting the apple mobile device service. My iPod still charges when connected to my wall charger and the computer which I use (windows xp) still connects to my brothers iPod touch. I don't what the problem could be?! My iPod is 1 & 1/2 years old, but still works perfectly fine apart from this issue. Can anyone help?

    try this link.
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  • BMW 335i ipod interface connection problem with ipod classic 80GB

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  • Applie iPod Classic Connection Problems

    Hi there, me and my dad just bought 2 new iPod classics... Mines is working without any problems so far (although trying to figure out how to convert videos is ******* me off) but anyway his was working this morning before I left for work and I left it to update and download the newest artwork... Upon arriving home however his is unable to open up in iTunes and Windows Vista simply keeps trying to install drivers for the iPod everytime I connect it and ultimately fails everytime... Anyone have any ideas? Much appreciated

    Hey there Joeyleo,
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    https://www.apple.com/support/ipod/five_rs/classic/
    Here is step one to get you started, but there is additional troubleshooting within if needed:
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    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip:
    If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    Thank you for using Apple Support Communities.
    All the best,
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  • IPod FireWire connectivity problems

    the firewire provided with my ipod has now made my ipod unusable, except when it is connected to the computer/wall charger by firewire...
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    Having the same problem with my 3G 20GB iPod. I have an Adaptec 4300 firewire card and multiple onboard 2.0 USB ports. My computer or iTunes no longer even recognizes my iPod when I use my firewire card. It used to connect for a few minutes one out every few tries, but now nothing...It will just charge as if I was connecting it to my A/C adapter.
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    I've tried just about every possible fix listed in these forums to no avail. I will most likely be purchasing a new mp3 player if I can't find a fix soon. It's been a major pain ever since I purchased it.
    I'm currently looking at the Cowon iAudio X5 and the Toshiba Gigabeat X, F, or S series. All but the S series Gigabeat support Rockbox firmware ports making it far superior to anything iPod or iTunes has put out there.
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  • Ipod wifi connecting problem and slowing down like it has a virus need help asap

    my father bought me aND IPOD and i gave to him to to fix his wifi on it and he had an wifi lock so it went off at 11 and it kept getting earlier and earlier and now i left his house and tried to connect to my grandmothers wifi and its been slowing down and acting funny here lately and now it wont connect at all to her wifi. he has done something like that before to my sisters ipod and i cant connect to wifi and need to no how to work this problem outwithout losing all of my stuff music etc. . what should i do

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

  • TS1369 iPod Classic Connection Problem

    My iPod Classic is not being recognized by Windows or iTunes. I spent hours going through all the troubleshooting scenarios today, swapping cables, iPod's, etc. I can't seem to locate an iPod USB driver in Device Manager, and there doesn't seem to be any troubleshooting steps to deal with this situation. Any suggestions?

    Hey there Joeyleo,
    It sounds like you are unable to use any USB accessories with your iPod Classic. I would use the troubleshooting from the following article:
    iPod classic Troubleshooting Assistant
    https://www.apple.com/support/ipod/five_rs/classic/
    Here is step one to get you started, but there is additional troubleshooting within if needed:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip:
    If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Ipod not connecting problem

    how can i connect my ipod nano 3rd gen to my computer? it is working normaly ok, but when i try to connect it to the comp it wont show in itunes and wont shoe in my computer. but it is recognised by the comp. i have tried resoring the ipod, AND in safe mode. no joy. i have reinsaled itunes no joy. it charges ok but just wont show in itunes or computer. i am running windows 7. i tried to instal a new driver for the ipod but comp got confused and said no. PLEASE HELP

    Hey 007prime,
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    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks,
    Matt M.

  • Ipod Touch Connectivity Problems

    I am having problems getting my pc to recognize my ipod at all. I am currently running windows 7 64 bit and have the newest version of iTunes.
    The following are the symptoms I am experiencing:
    The ipod is recognized in device manager under portable devices. I tried updating the software to get the following message " driver up to date for the device, MTB USb device." Yet under device manager the ipod shows up as apple ipod.
    I then tried locating the ipod under disk management, yet the ipod doesn't show up at all.
    Under my computer, the ipod shows up under portable devices, not as a drive letter, and shows up as a camera.
    When I have the ipod plugged in and try starting iTunes, itunes freezes up and doesn't work. itunes does the same if it has already been running and I plug the ipod in.
    Any help on this matter would be much appreciated. I believe the root of the problem has to do with the mtb usb message.

    i was having similar problems. i tried all the recommendations i could find. in the end all i did was disable my wireless then plugged in my ipod. it works everytime i do that.

  • Ipod/Macbook Connection Problem

    Hello Everyone! I recently purchased a 120 GB Ipod Classic off of Craigslist and I think I've been duped. When I returned home, I plugged the Ipod in and connected it to Itunes and reset the unit. I then proceeded to transfer my media (I left this overnight as I have close to 20,000 songs). I checked on it about an hour later and everything seem to be tranferring fine. I woke up this morning, my ipod still plugged into my computer but it wasn't recognized in Itunes. I unplugged it and none of my media transferred. I then tried to connect it to my computer and.... the Ipod shows the screen that it's connecting to my computer do not disconnect, then it flashes and resets. It repeats this loop over and over if I leave it connected.
    I've disconnected it, held the middle select button down to reset it but still nothing. Any help is much appreciated.

    Hey anamorphose13,
    If your iPod displays the "Do not disconnect" screen indefinitely, I'd follow these troubleshooting steps:
    Put iPod into Disk Mode.
    iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
    If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.
    Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.
    Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be resetbefore you can use it.
    If you cannot put iPod into Disk Mode after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.
    from:
    iPod only shows an Apple logo and doesn't start up
    http://support.apple.com/kb/ts1399
    Best,
    David

  • Ipod nano Connection problems

    Hi,
    Whenever I Connect my Ipod nano It won't stop displaying the do not dissconect sign. What am I doing wrong?

    Ben, it will always display the Do Not Disconnect message until you eject it if you've chosen either of these options:
    1. Manual updating of songs and playlists
    2. Automatic updating with Enable Disk Use checked.
    If either option is chosen, you'll need to manually eject your iPod using the icon in the lower right-hand corner of iTunes.

  • Ipod 4gb connection problems, not normal situation

    An ipod i acquired from a friend had fallen and the screen broke. For a few hours the ipod worked despite the screen being broken. Then it suddenly turned off and no longer played. When it was connected to a computer it did not respond. I open the ipod to try and figure out what had went wrong since the warranty was over. I noticed some discoloration in the pins that connected the flash memory to the board. I also noticed a scratch over those pins. I put some tin foil over it and connected it to the computer and the ipod was read but was not able to reformat or be mounted as a usb drive. This process as stopped working after a while and now can't even be recognized. I require some help as I dont want to lose this ipod because it can still be used a 4gb usb drive. Thank You in advanced.

    I did look at your pictures. If you think you didn't connect it properly, compare it to the pictures on ifixit. Past that, send it to a professional to fix it, they aren't going to come here and diagnose it from your pictures and tell you how to fix it. If you were such a techy you'd already know anyway.
    If you are Restoring it and it continually responds with a message that it is corrupt, read this: http://docs.info.apple.com/article.html?artnum=93499

  • HELP!!ipod camera connecter problem

    I am trying to import photo from my digital camera (sony T9) to the ipod video(30G) using ipod camera connector,but during the importing process,sometimes there is a error.
    When error occurs,i can not see the photoes from the ipod.I have only two choose:delete all the photoes that i have imported,or let it be,but i can not see how many photoes have been successfully imported.When i import photoes more than 100M,this error are often happened.Is it a bug?Anyone can tell me why and how to solve it?Thanks a lot!!!It is a big trouble to me now

    Are you sure your camera is compatible? I didn't see a T9 in list...
    http://www.apple.com/ipod/compatibility/cameraconnector.html

  • IPod sync/connecting problems

    When plugging in my iPod Touch 2nd generation, nothing happens; No notification of driver successfully installed, nor does it show up in the iTunes device section. iPod itself is charging. PLEASE HELP

    Is the Mobile Device Service installed and running on your system?  For details see this article.
    http://support.apple.com/kb/TS1538
    B-rock

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