IPod/iTunes/iPod Updater Won't Recognize Connection

I recently got my iPod serviced for this very issue. Neither iTunes nor my iPod nor iPod updater will recognize when I connect the iPod to either my PC or my laptop. I have noticed this problem isn't listed on the site or anything. I could really use some help here, since I can't do anything with it.

Yeah, whatever, buddy. I'm not gonna shell out cash for a peripheral I probably don't even need. Have you even noticed how many people have the same problem? It's obviously a firmware bug, not a hardware issue regarding my PCs. I don't mean to sound as rude as you sounded, but there's gotta be a better way to solve all this.

Similar Messages

  • IPod Software Updater won't recognize my iPod

    Hey guys,
    I just got a new white 30GB ipod with video. I plugged it in and iTunes said that I had outdated software and I had to download it. So, I downloaded the latest updater, and then I installed it. I plugged my iPod iin again, and my iTunes 6 (latest latest version) again told me to install the software, so I opened the software updater, and it couldn't recognize my ipod!
    I can't copy a lot of songs to my iPod because it says that it is outdated, but I can't update it because the updater won't recognize that I have an iPod plugged in even though my Finder and iTunes do recognize it.
    Is there something I can do? Please help me!
    Plz help!
    Thanks in advance!
    Matt.

    Well, I just got off the phone with an Apple tech and you won't believe the load of c**p I am going to have to do because of the message "some songs won't transfer because your ipod software is too old."
    Now, keep in mind, I have a brand new 30GB iPod video and it has the very latest software on it. I also have the latest version of Quicktime and iTunes and Tiger.
    This is verbatim what the tech said:
    You have to uninstall your ipod software, the iTunes software, and the Quicktime software, then reinstall all of it in a specific order to make the new iPod work.
    Is that a load of crap or what?! Since when do they make people reinstall their applications simply because they have a bug in the product?!
    So, if any of you are having trouble with the "old software" message, beware of what the tech may end up telling you to do.
    I'm very ****** and ticked off at Apple for releasing a product that has obvious problems, given what I've seen on this board, and instead of releasing a software fix, they expect the end-user to fix their problem. That's BS!!!!
    G4 MDD   Mac OS X (10.4.2)  

  • IPhone5c not charging. Brand new. Shows that it should be connected to iTunes but laptop won't recognize it's plugged in.

    IPhone5c not charging. Brand new. Shows that it should be connected to iTunes but laptop won't recognize it's plugged in. Any ideas what I can do to fix it??

    Try to connect in recovery mode. explained in this article:
    iOS: Unable to update or restore

  • My iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    my iphone 5 is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and it won't recognize it or anything. what can i do?

    Turn it off by holding home+ power button untill the screen goes black ( as soon as it goes black, release the buttons).. This might take some practice , so dont worry if on the first try your phone reboots and goes to itunes screen again.
    Now, with your phone powered off, enter DFU mode:
    Method 1)
    Attach the phone to the pc
    Turn the phone off
    Hold power and home together for *exactly* 10 seconds
    Release power but keep holding home until the pc beeps as a USB device is recognized.
    Whilist in dfu mode, itunes will recognize the device and it will ask you if you wish to restore it. Simply click restore, and the restoring proces will begin.
    This will hopefully fix your iphone.
    Cheers

  • Itunes 11.3 won't recognize either of my iphones.

    iTunes 11.3 won't recognize either of my iphones.  Need help!

    Hi rickthegolfer123,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when your iPhone is not recognized in iTunes. There are some good troubleshooting steps however to help you get this resolved. The steps may be different depending if you are using an Apple computer or a Windows computer so I will include both articles.
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Have a great day,
    Joe

  • Firefox 6.0.1 update won't recognize the home page which uses a password access which has been saved into 6.0.1.

    Question
    Firefox 6.0.1 update won't recognize the home page which uses a password access which has been saved into 6.0.1. The security shows permissions for the web site but doesn't recognize that I've been accessing the web page every day since I updated to 6.0.1. Web page trying to access is <http://classic.wunderground.com/cgi-bin/findweather/getForecast?query=zmw:98108.5.99999> This home page worked fine on earlier versions of Firefox and continues with Internet Explorer 9.0.

    Looks like its been fixed for me, not by 6.0.1 but by - Todd Siechen from http://www.dvdthemepak.com
    Check out his post at:
    http://discussions.apple.com/thread.jspa?threadID=335417
    Todd... I love you xxx
    After having a nightmare since first day of version 6.0.0 and still no fix after 6.0.1, even after Apple requested the files... You fixed my problem... Checked for duplicate fonts and found about 5, selected "Resolve Duplicates" and everything great, even with old projects... You should work for Apple!
    Check out the 2 posts:
    http://discussions.apple.com/thread.jspa?threadID=313109
    http://discussions.apple.com/thread.jspa?threadID=366383
    1) The first and biggest culprit we found to be causing problems is with font issues. In order to alleviate this problem, open Font Book and make sure all the Fonts that are turned on have no dots next to them. If they do then select them and select "Resolve Duplicates" from the Edit menu. If you are using a different font manager then use whatever tool is available to make sure no duplicate fonts are loaded. iDVD 6 is very sensitive to this.
    Many many many many many many many many many many many many many thanks.
    Regards,
    Charles Teton
    United Independent Pictures Ltd.
    http://www.makingmymovie.com

  • TS3540 iTunes and iPhoto won't recognize my iPhone when plugged into my mac.

    iTunes and iPhoto won't recognize my iPhone 4S, or my wife's iPhone 4 when pluged into my MAC.  I am running OSX v10.5.8, and both iPhones have the latest version of iOS.  I tried a few of the other trouble shooting tips from the community, but nothing seems to work.
    Any suggestions?  Thanks.
    -CoachJB54

    I tried that and iTunes and iPhoto still won't recognize the device.  Any other suggestions?
    Thanks.
    -CoachJB54

  • ITunes and iPod updater won't recognize iPod

    I'm running Windows XP and it shows the iPod is there but it won't show up in iTunes and iPod updater after 'initializing' for a good 5-10 minutes says either 'could not recognize the iPod' or if it does let me restore give the 'Firmware update failure. Diskwrite error.' I have the latest iTunes and iPod update and went through all the steps in the 'Windows recognizes iPod but iTunes does not' Troubleshooting help section. All these problems started when I tried to update with the new iPod updater software and got an error, everything worked fine before. I have also tried using a friends USB cable the problem is obviously in the Nano itself. Is there any way to safely format without using the iPod updater? or what should I try doing next?
    Also it seems like when the nano isn't plugged into a power source it drains the battery, with nothing showing on the screen because it always starts charging when I hook it up to the computer even though it was fully charge before.
    Thanks for any help.

    Hello,
    I too am having this exact same problem. My iPod nano was working perfectly until this "latest update" Since I installed that update my itunes and my ipod updater will NOT recognize my iPod. I am getting all the same error messages as you.
    I have done EVERYTHING recommeded in the support pages. Reinstall, uninstall, install, reboot I've done it all a hundred times. I have over 5 pages of support documents I printed up and I followed them to the T. I have 10 different USB ports including 3 2.0 USB ports. My windows recognizes the iPod instantly, but the updater will not.
    I 'm starting to think it's a problem with the update software.
    Please, if anybody has any advice other than "www.apple.com/support/ipod" please post something. I have had my Nano since October and never had a problem with it and I really, really miss it right now.
    Thanks
      Windows XP  
      Windows XP  

  • Updater won't recognize 60G iPod Photo

    Help Please.... I have the latest version of iTunes and upgraded to a 60G from a previous generation 30G version iPod. My iTunes works fine and songs transfer to the iPod, but no purchased music will play on the iPod (it will play in iTunes), album artwork will not appear on the iPod (and there is no selection button appearing in "iPod Options" in iTunes to turn it on), and the iPod updater software won't recognize that my iPod is plugged in at all (so I can't update or restore).

    I tried all of these steps, but I'm still not getting the Ipod updater to even recognize that my Ipod is plugged in.
    The computer is recognizing that the Ipod is plugged in, and it opens Itunes 5.0 like usual, but after I connected my Ipod to sync for the first time since installing 5.0 it erased like 200 songs off my ipod, and says that
    "Some of the songs in the Itunes music library were not copied to the Ipod "My Ipod" because your Ipod software is too old. Go to www.apple.com/ipod to get the latest IPod software update."
    every time i try to get those songs back on. I believe the songs it erased are ones I purchased from the Music store.
    Recap:
    1. Ipod is being recognized and can be seen in Itunes.
    2. Itunes says my ipod software is too old to load some songs from my library.
    3. Ipod updater 2005 9_06 will not recognize that my ipod is connected to my computer even though it shows up perfectly on my desktop and in Itunes.
    4. My ipod itself is running just fine, its just missing like 100$ worth of music i purchased : (

  • New version itunes (Dec 2012) won't recognize my ipod touch.

    Since installing new itunes on computer, the program won't recognize my ipod.  It does recognize my daughter's iphone.  I've gone through several troubleshooting lists, restarting devices and doing everything recommended.  I did a tutorial to help me recognize the new features and the one that's supposed to be there for my device just isn't.
    Help?

    I've had the same problem. Go in and unplug all devices.Go to Control panel> Uninstall programs> Uninstall all programs accotiated with Mac ****If you are Windows**** (Itunes,Itunes update,Ipod touble shoot). Just go into list a separt by Developer and click on each and uninstall each by apple/ Macintosh, what ever yours says. Restart Download the newest version of itunes then. It should work.
    P.S. Where are you from? ( What state?)

  • Windows 7 & iTunes 10.1 won't recognize my iPod (4.1 + MB533BT)

    My computer (Windows 7 64 bit) doesn't recognize my iPod. And neither does my iTunes. When I connect my iPod, the iPod charges but my PC doesn't recognize it.
    I've tried uninstalling and installing iTunes at least 3 times and also restarted my PC in the process. After uninstalling iTunes, I even deleted my iTunes & iPod folder (under Program Files).
    I've gone into Services and stopped/started Apple Mobile Device & iPod Service and reconnected my iPod.
    I've restarted my iPod and reset its settings.
    I've tried updating its driver.
    I've checked the USB connections under Device Manager. (The iPod charges but doesn't connect.)
    I've changed the USB cable.
    I really don't know what else to do. Any ideas? Anyone?

    Have you tried everything here?
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)
    Also make sure you have the 64 bit version of iTunes/Quicktime.

  • ITunes 9.1 won't recognize my iPod.

    I only use my classic iPod for mp3 music files ... no artwork, pictures, TV, radio, or ANYTHING other than my music. It worked fine for 3 years, but now, I plug-in my iPod and nothing happens. iTunes doesn't see it. I've taken all my hardware to an APPLE store and verified that eveything works well, but iTunes still won't see it. What a piece of crap this has turned out to be. I tried older versions of iTunes, but they won't execute because a file "iTunes Library.itl" was created by an updated version. Don't know what to do next. As a programmer, our top priority was to make new versions of our software BACKWARD COMPATIBLE ... no excuses, it HAD to work or else. Version 9 doesn't work backward.

    I had the same problem. After reading some other posts I found the solution for now is removing itunes 9 and reinstalling iTunes 8.2.1 for G3. Open applications, remove the itunes app, also remove it from your dock. Open Finder, click Music, open itunes folder and move album artwork folder and itunes music folder to your desktop, delete all other files, librarygenius.itdb, library extras.itdb, music library.xml, and itunes library by moving them to trash and emptying. Don't worry once you download 8.2.1 for G3, http://support.apple.com/kb/DL857, and install it they will reappear. Reinstall 8.2.1, when install is done, open Itunes, go to Preferences, click the Advanced tab and uncheck "copy files when adding to itunes music folder". Now, open Music in Finder, open itunes and take your album artwork folder and itunes music folder from your desktop and place them back in the itunes folder in Music. Go to itunes, file, add to library and add the itunes music folder and your music will upload without creating duplicates. Once the adding is complete, lastly connect your Ipod and it should appear. Hopefully, this isn't difficult for you to understand but it worked for me.
    Just a side note and this might not be necessary but I did it anyway; I opened up Finder and searched for any file that was connected to itunes and removed them all except for my artwork folder and itunes music folder. I tried uninstalling 9 and reinstalling 8.2.1 the way it is suggested in previous post and after I completed the process and I went to open up itunes, I got the error message "could not open because itunes was installed with a newer version". That is when I decided I will clean my mac of any files related to itunes, except for artwork and music, download 8.2.1, do a completely new install. Good luck.

  • The latest version of itunes -- just installed -- won't recognize my ipod touch 4th gen.  What's up?

    I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen.  Running on windows 7, very fast desktop.  Previously no prolems with itunes or the ipod.  The computer does recognize the ipod and names it correctly in My Computer.  Any suggestions to wake up itunes and discover the ipod?

    See http://support.apple.com/kb/TS1591.

  • Ipod said it needs restored but Itunes or windows won't recognize

    I have an 80 gb classic and it said one day (after being fully charged) that it needed to be restored. So I plug it in and Itunes won't recognize it and windows shows it as a removeable disk but there's no info there either. I have the latest version of Itunes and have tried everything. I plugged my wifes 80 gb in and it syncs fine. I'm just hoping I don't have to get a new one. Any ideas would be helpful, thanks.

    hello there - I have a 160gb ipod classic and my itunes does not recognize my ipod at all and suddenley there is abou 100gb of "other" that just seems to of appeared since last synch
    can any one help
    i cannot restore because it does not recognize the ipod. my ipod shuffle is okay
    thanks

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

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