Ipod / Itunes Stopping during update or restore.

Whenever I tried to update / sync my ipod it would get a certain distance in and then just freeze. The progress bar would just stop where it was and the ipod says do not disconnect. I would either have to disconnect it or shut down the computer. After a while of trying to get it to update over and over, I decided to try restoring it. It just stops. It says it is still doing something but the progress bar stops. After it stopped during the restore and i had to unplug it, every time i turn it on, it tells me it needs to be restored, but the same thing happens
I'm using a 5G 30gb ipod with a macbook pro
Any help with this would be greatly appreciated
Thanks
Rob

first of all make sure that the battery is completely charged
toggle the hold switch for atleast 6 times.
try plugging the shuffle in different usb port
go ahead open up >>My Computer >>Control Panel >>Add/Remove Programs >> delete all previous updaters even ipod for windows
download the latest updater 2006-06-28 from apple.com
then restore it or update it.............don't worry u won't loose your songs they are safe in itunes
hp5500   Windows XP   laptop

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