IPod -- iTunes sync stopped working

I recently bought a new computer and moved the hard drive containing my music library to the new machine. I installed iTunes on the new computer and everything seemed to be working fine. Changes in iTunes are correctly syncing to the iPod. However, changes I make on the iPod (ratings, play count, podcast position, etc.) are not being synced back to iTunes. This worked fine on the old computer. Any ideas why my sync is only one-way on the new computer and what I can do to fix it?
4G 20GB Windows XP

Is it set to Auto sync or Manual sync?

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ITunes sync stopped working with my iPhone 5 and Outlook on Windows 7. Error states in part "because the sync server failed to sync the iphone"

I have an iPhone 5 running iOS 7.1.2. I am using iTunes version 11.2.2.3 on Windows 7. After updating to the new version of iTunes I am currently using, the snyc between my Outlook calendar and phone stopped working. I get the error "iTunes could not sync the calendars to the phone xxxxx because the sync server failed to sync the iphone" I followed the instructions here - Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - to no avail, with the exception of not re-installing Outlook. Not an option on my corporate computer. When I run the Sync test, it says it passes -
Microsoft Windows 7 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 4384AJ9
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxxxxxxxxxx
Current user is not an administrator.
The current local date and time is 2014-07-09 21:39:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
Sync tests completed successfully.
Any ideas?

Try this
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

Itunes sync stopped working a while back

Itunes Sync with my iphone stopped working properly ever since I upgraded to my IPHONE5... way back. At the time I had to do the steps below in order to get all my music to sync over.
Backup and then Restore to factory settings
restore my phone from the backup
This process takes forever in my case because I have many apps and about 2000 songs
There had to be a less painful method. Seems the problem is rooted in the fact that Itunes thinks there are songs on the Iphone when they actually are not.
The next time I had to go through this I came up with the method below... a little more involved but at least it took about 2hours compared to 8hours due to the time taken to reload my apps.
Uncheck the sync music in the Itunes summary. (also uncheck the sync books, and sync photos - upload your photos to the cloud first)
Wait for the audio files stored in the summary bar to go down to zero. If it doesn't quite make it and if you still have songs on the phone delete manually.
Start Itunes match on my phone (in case the number of songs to manually delete is overwhelming)
reboot my phone
Stop Itunes match on the phone
Reboot my phone (all this in an effort to make sure ITUNES realizes there are no songs left on my phone)
If there are any songs, books or movies on my phone the delete manually shouldn't be too many at this point.. in my case less than 100 songs.
Delete audio books, movies, and photos
Reboot my mac/pc
Reboot my phone (one more time to make sure)
At this point your phone should be clean
Itunes should agree and indicate in the summary bar that no songs, books, music videos, and photos are on the phone.
Uncheck automatically sync in the summary
Uncheck sync over wifi
Be sure itunes match on the phone is off
reboot the phone
reboot the mac/pc
start Itunes
plug your phone into the mac/pc
select sync with books (if any)
If that goes well, after your books are synced then...
Select sync music and music videos in the summary tab
this should go well....
sync your photos... I personally decided to leave them in the cloud
never sync your phone with your itunes again... lol.. otherwise you have to go through this whole process again.
now with my IPHONE 6plus... my itunes library just on it's own started gettiing messed up even though I just plugged the phone into my mac without syncing.
Soo.... reluctantly I will have to go through this process again.
By the way,... if it doesn't work... you're looking at the first method I described which involved the restore of the phone.
In either case... never auto or wifi sync your phone again with Itunes...Unless they someday decide to address this issue.

I don't know why it would not be there, so thescreenshot I inserted will probably not be of much use. However, this is what it looks like on my computer (see inserted image) .
As far as the location of the folder and file, the following is precisely where it is located:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
Just now, when looking for it on my computer, I initially made the mistake of not looking for or going to the "common files" folder. Do you have this folder and did you look in it if so?
This probably will be of no help to you, but I hope that it will.

My itunes sync stopped working when I got the new iphone. How to fix it?

My Iphone 4 worked great. It synced with my itunes perfectly. I;d buy a song on my computer and moments later it would also show up on my iphone. I thought I configured all the boxes correctly when I got the new iphone but now the wifi sync feature seems to have stopped working. I went back and checked and it appears all the right boxes are checked but still no sync. When I go to wifi sync in settings it says it has to be plugged in, locked and the home comuter available. I tried that and it still wont wifi sync. Not sure what I am doing wrong. Help please.

Stopped working as in it's totally unresponsive?
Try restarting. Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.

Wireless iTunes syncing stopped working

I used to be able to sync my iOS devices wirelessly with iTunes. A version or two back, that stopped working. I now have v11.2.2 (3) under OS X 10.9.3
I have tried unchecking, quitting and restarting and rechecking 'sync wirelessly' for each device.
The devices often appear in the leftmost panel when I start iTunes but selecting them causes a progress bar to appear and after 30 secs disappear and the device name is dropped from the list. This worked reliably for many years but stopped some months back after an iTunes update.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Outlook/iTunes sync stopped working 12.1.0.71 [Solved]

The official iTunes Version 12.1.0.71 for Windows 64 (iTunes6464setup.exe) is broken. It is missing important file(s) related to outlook sync.
Symptoms:
It will appear as if iTunes does not know anything about your outlook PST file. Nothing would sync.
Fix:
1. Remove all products from Apple from your machine.
2. Get previous version of iTunes and re-install. For me, iTunes 12.1 for Windows (64-bit — for older video cards) worked. This is still 12.1.0.71 but the file is named as iTunes64setup.exe. I downloaded it from this link.
Apple's level 2 support engineer had no clue. He had me jumping through the hoops.
I found the root cause of this issue in a log file.
C:\Users\<Your user id>\AppData\Roaming\Apple Computer\Logs\asl.231214_12Feb15.log.
[5056 @ Thu Feb 12 23:15:30 2015] [com.apple.Outlook.client:AppleSyncMapiInterface ASLog] |Error| Failed launching separate process: AppleSyncMapiInterfaceHelper_x64.exe.
I hope this post saves you time and frustration.

2. Get previous version of iTunes and re-install.
That's not really a previous version, is it? It's the same version but it's for older video cards. I'm asking because I tried downgrading from version 12.1.0.71 to version 11.x. iTunes 11 failed to launch. I'm guessing version 12 changes iTunes database and version 11 can no longer read it.
As a side note, version 12.1.0.71 (iTunes6464setup.exe) also has a problem syncing JPG photos. It refuses to sync some JPGs. There's no specific pattern which JPG iTunes fails to sync.
I did find the error in the same log as you mentioned, one [Error] for every JPG photo that fails to sync. If there are 5 photos that doesn't sync to my iPad, there are 5 [Error] in the log. I can't provide the error details at the moment because I don't have (my home) PC with me right now.
I have not tried iTunes64setup.exe version (for older video cards). I just ignore the problem.

"iTunes Has Stopped Working" when syncing iPod Touch

So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
Source
iTunes
Summary
Stopped working
Date
1/10/2010 1:45 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 830098715
Anyone know how to help???

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

While trying to sync my iPod Touch (2nd gen), it will only sync about 5-15 songs before saying "iTunes has stopped working."

I just got some new songs, and want to put them on my iPod. I connected it to my laptop, and iTunes opened and automatically started to sync my songs. It only synced the first 8, then displayed an error message saying "iTunes has stopped working." The only option was to close the program, so I did. I then tried at least ten more times, with the same results. I have tried uninstalling and reinstalling iTunes, but nothing is working. Please help!

I just got some new songs, and want to put them on my iPod. I connected it to my laptop, and iTunes opened and automatically started to sync my songs. It only synced the first 8, then displayed an error message saying "iTunes has stopped working." The only option was to close the program, so I did. I then tried at least ten more times, with the same results. I have tried uninstalling and reinstalling iTunes, but nothing is working. Please help!

Windows vista tells me iTunes has stopped working when I try to sync iPod

I recently downloaded the newest version of iTunes (8.0.2.20), thanks to its incessantly asking me to. Since I downloaded, every time I attempt to sync to my iPod classic, Windows tells me iTunes has stopped working and forces me to close the program. Any help would be greatly appreciated.

I'm not sure if it's taboo on these boards or not, but this is just a friendly "bump" to see if it might catch the eye of someone who has discovered a fix for this behavior.
I did discover a couple of suggestions in my research, neither of which proved helpful to me. The first was to disable the sync function for contacts with Outlook (no joy). The second was to delete the Sync Services folder (which I "temporarily" deleted, but still no joy).
I have found resources that purport to provide sync control over your iPod without using iTunes. They look to be about a $40 gamble, but I may have to try that route (but would really hope that one of the smart people here would have ideas beyond Apple's "elementary "R's"").
Bob

"iTunes has stopped working" towards end of sync with iPod Touch

Towards the end of the sync with my iPod Touch, iTunes crashes with the message "iTunes has stopped working". I've tried many different things and none of them resolves the problem. Please help meeeee!

Same exact problem with my iPod Touch ever since updating iTunes to 10.4.1. I've reinstalled iTunes and still no progress. What the ****, Apple?

ITunes has stopped working (during sync with ipod)

This seems to be a popular problem with varied solutions -- miss my music! Hoping for help.
When I try to sync my iPod to iTunes it gets a few tunes onto the iPod then it crashes with a Windows (Vista) popup saying that "iTunes has stopped working".
I reset the iPod to factory settings, same results.
I have uninstalled iTunes and reinstalled it, no help.
If I ask iTunes to not automatically sync, and create just one playlist and add a few tunes to it, I can get it to load about 10-20 more songs every other time or so but this is going to be painful with thousands of songs to go.
I understand from reading other posts that I may be asked to paste in information from an error log but I don't know how to get to that log.
Any help greatly appreciated.

Ah, I found this, this time, when the error popped up. Is this what's needed to figure it out?
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.1.1.12
Application Timestamp: 4bd8abf9
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Fault Module Timestamp: 4ba1b0eb
Exception Code: c0000005
Exception Offset: 0082e666
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 9c79
Additional Information 2: 18d391556384f03f39cb1810be4919d6
Additional Information 3: cbd8
Additional Information 4: 7823eb2f440e23b0eb8dcc58dcf1c44e
Read our privacy statement:
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Itunes has stopped working when syncing ipad or ipod

I'm using windows 7 and thats the description of the problem
Source
iTunes
Summary
Stopped working
Date
29-Dec-13 2:50 AM
Status
Report sent
Description
Faulting Application Path:          C:\Program Files\iTunes\iTunes.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7600.16915
Fault Module Timestamp:          4ec49caf
Exception Code:          c0000005
Exception Offset:          0005663e
OS Version:          6.1.7600.2.0.0.768.3
Locale ID:          1033
Additional Information 1:          9e27
Additional Information 2:          9e2778096e7e1e2a2e0302fe58f3eea8
Additional Information 3:          9e27
Additional Information 4:          9e2778096e7e1e2a2e0302fe58f3eea8

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

Please HELP, "iTunes has stopped working" error after connecting iPod video

People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!

It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

ITunes has stopped Working when using Ipod shuffle 3gen on Windows Vista HB

Itunes keeps shutting down when I insert my Ipod shuffle into the usb connection of my latop. I am using a Windows Vista Home Basic for an OS.
Not sure if this is a Vista, Apple issue, or something else...
I have contacted apple about this and uninstaled/reinstalled Itunes. Yet after all this, I get the same error message. The message reads:
"iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
As far as I know Vista should be compatible with iTunes and it is until I actually try to use my shuffle (newest model). Its weird because my shuffle works fine on a second computer that has Windows XP for an OS...
Does anyone have a solution to this??
Thanks in advance!

i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

I keep getting the message "a problem has caused itunes to stop working" and I cannot download my podcasts or sync all of my content

Whenever I open Itunes and try to get my latest podcasts on my Windows 7 computer, Itunes stops working I get a message like" Itunes has stopped working and Windows is checking on the problem for you". I cannot download all my content in one sitting and sync my computer to my 4th gen Ipod. I reinstalled Itunes and selected repair but am still getting the same message.

Many thanks for the thorough information, karmad.
Fault Module Name: iTunes.dll
That in particular, in conjunction with the other symptoms you've described, has me wondering about user-account-specific troubles.
I'd try checking first to see if the errors are user-account-specific or systemwide, as per:
[iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues|http://support.apple.com/kb/TS1717]
... and if it does turn out to be a user-account-specific, error, I'd try steadily working through the troubleshooting possibilities in the user-specific troubleshooting section of that document.

IPod -- iTunes sync stopped working

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