IPod just broke
I just left my iPod on hold for two minutes when i came back the screen was blank and it wont come back on
the hold switch is not on, i have tried plugging it in to my Mac but it wont recognize it and i have tried re setting it
Its dead!
Any ideas other than returning it to apple?
Many Thanks For Your Help!
http://docs.info.apple.com/article.html?artnum=60950
Similar Messages
-
My ipod just broke. new ipod coming?
my ipod touch just broke and before i jump into spending $400 on a new 1 i wana know if there is going to be a 5g coming out any ideas? let me know. i heard rumors and since its been like 2 years i either think apple is done upgrading the ipod touch or they are working on omthing revolutionary. t
Assuming you didn't take your iPod apart, Apple will do an out-of-warranty "repair" on a broken iPod. They will replace your 4g 64gb iPod with a refurbished one for $199 (+S&H, if you don't take it to an Apple store).
-
Ipod just broke and frooze? Please help
Hello from one day to another my ipod just frooze during the sync process and now I can't even turn it on because it displays a black screen so I can't even toggle through the menu.
I phoned apple and they told me that they would fix it for the same price of a brand new 30 GB (great deal).
Does anyone know of somewhere where I can go or a support email or site where I can ask to see how I can go about fixing my ipod for a reasonable price.
It worked fine before and is not that old so I doubt I need to go out and buy a new one.
Thanks any suggestions would help.
DorianDoes it happen fairly quickly into the importing? If so, another thing you might try if you want to further narrow it down to the iPod or the iTunes, is create a new user account on the computer. In that account the iTunes library will be blank. So add a bunch of songs to that library (File -> Add to library) and then add a bunch from your original library. Then try it there. If it works, then you might have something corrupt in the other user account. If it does the same thing, then likely it is the iPod (assuming it isn't some sort of bunch of bad files that you happened to import to this new account).
Patrick -
my ipod touch 4th generation 8gb screen just broke yesterday can i get a new one or do i have to pay? because i put a 2 year warranty and next year the warranty will end.. can somebody please answer my question asap Thank You!(:
You will need to pay to get it fixed. Check out options in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
To whom it may concern,
My name is Benji. I am one of the customer of apple and Mac. I got many staffs from apple, and I believe it's really a good company. Unfortunately, one day after I used the ipod updater 2005-9-23, one of my ipod, an ipod mini 4GB lost it functionality. The situation is like after installion the ipod updater, a apple logo shown on the screen of my ipod mini, and then suddenly, a folder logo appear with "www.apple.com/support/ipod". I did search on that website and got no solution. Then I went to one of the apple store which is in Staten Island mall for assistance. I made an assigment there, and the staff who responds to my case told me that they couldn't fix it, since mine is an old generation ipod. I asked him whether that ipod updater granteen the safety of user, he then told me to post my situation online to you to see whether I would get a replacement or any refund on it. Please help me, since that ipod is the gift from my girl friend. And I did read the requirment before installation. I hope apple would reponds to this accident.
Thank you so much,
To install and use iPod Software 1.4 for iPod mini and iPod Software 3.1 for iPod with Click Wheel, you need:
• An iPod mini or an iPod with Click Wheel
• A PC with a high-power USB port or card (USB 2.0 recommended), or FireWire* port or card
• Windows 2000 with Service Pack 4 or later, or Windows XP Home or Professional with Service Pack 2 or later
• iTunes 4.7 or later
Updated September 15, 2005
Message was edited by: ipod updaterfurther info ...
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
I've just broke my iPhone 4S LCD screen.
I've just broke my iphone 4S LCD screen, the actual glass is unbroken.
Am I able to take it to an apple store to be fixed/replaced and how much would that cost me as I have no warranty but i've only had it for four months?Yeah, Out-of-Warranty replacements are refurbished iPhones. I went through the same thing with my 4th generation iPod Touch. The glass broke when it fell onto a hard tile floor. I brought it in to the Apple Store and the replacement cost $200. The replacement was a refurbished iPod Touch. They charge for the replacement because AppleCare doesn't cover accidental damage. If you want accidental damage covered, you'll have to get AppleCare+, which is a new option Apple just started carrrying a little while ago, probably to keep people buying some sort of AppleCare, as the regular Apple doesn't cover accidental damage(although a lot of people buy it thinking it covers accidental damage).
Although they might actually repair your iPhone.
I know exactly what you mean about not liking the idea of a previously used iPhone. I was in the same frame of mind as you when I was getting my iPod replaced. I didn't like the idea of a used iPod, but after a few minutes, I got over it. You can hardly tell that it's refurbished because it looks almost like new. -
My ipad just broke...do i have guarantee
My ipad just broke...do i have guarantee
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
About a month ago, most of the Album art on my iPod just up and disappeared.
So, about a month ago, for no apparent reason at all, almost all of the album art on all of the music on my iPod just disappeared and was replaced by the default white art. It even happened to most of my purchased music! As time passed, some of it gradually re-appeared, which is really weird, but most of it is still gone. I have 174 albums on my ipod and about only 1/4 of them have art. Before this problem happened, almost every single album had art. I meticulously spend HOURS adding really nice album art to the music on my iPod, and then this happens.
I'm genuinely quite upset. I use my iPod a LOT and have put a lot of money into Apple. A problem like this should not be happening. I'm actually very tech-savvy (going to be getting a CS degree) but this problem baffles me at every turn and it's extremely frustrating.
So, last night, I tried to fix the problem again. I made an album in my music folder and added the proper information to each song, with an album cover (500X500 - all of my album art is 500X500) in the folder where the songs reside. I then plug my iPod in and open iTunes. I then go into file and add the album to my iTunes library, and then I go to the songs and add the album cover to their information via the "add artwork" submenu of the get info on the songs. I then sync the songs to my iPod normally, and the album art shows up on them. Great. Wonderful.
I then think, "Oh, maybe I can fix all of my OTHER album art manually!".
So I go to my artists on my iPod and find an album titled Asteroid (it's a song by Rameses B) which doesn't have a cover but should. I deleted it off of my iPod. I then plugged my iPod back into my computer and tried to re-sync the song Asteroid back onto my iPod but nothing happened. It WOULD NOT, and I mean WOULD NOT sync that **** song to my iPod. It just sat there like I never did anything at all. My method of syncing is that I find the song and drag-drop it to the iPod menu on the right side of my screen.
So then I kind of gave up for the night. It was midnight and I was done with this **** after trying to get that song to sync for at least 20 minutes.
So I eject the iPod from my computer (SAFELY) and close iTunes normally, bla bla bla, go to sleep.
I get up this morning and go to my music app and ALL OF MY ALBUM ART ON EVERYTHING IS GONE. *POOF*, gone. Including the songs that I'd synced last night! What the ****! How does that even happen?!
Some more information:
I'm running Windows 7 with a fully updated iTunes. My iPod is fully updated as well. As in iOS 7.1.0, non-Beta. It's an iPod touch 5th generation.
So, my question is, how the heck do I get my album art back on my darn iPod?! I have tried manually re-syncing individual songs after deleting them off of my iPod and they won't re-sync. I have also tried re-syncing my entire music library to my iPod, and the result was the same as before. Most of the album art didn't transfer to the iPod.
I'm extremely frustrated at this point. I'm at the very verge of jailbreaking this thing and iFunbox-ing all of my album art over to it forcefully. If Apple can't fix my problem, I will. I'm at that point right now.
Please help.
Thank you so much in advance.Have you:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If a PC
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
How many times can i use the limited warranty on my Apple iPhone 5, I just broke mine after getting a brand new one. Also, can I extend my warranty?
If you purchased AppleCare + within 30 days of getting your iPhone 5 you are allowed 2 instances of breakage replacement with a $49 deductible. If you do not have AppleCare + accidental breakage is not covered under you warranty, you can do an out-of-warranty replacement for $229.
-
My ipod touch broke then replaced it with a new one. I already dloaded iOS5 on the old one. When I connected my new unit it says it won't load the previous back because the new one is not up to date... Do I really have to download iOS5 again?
Yes, you have to update the iPod in order to retore from backup. The iOS on the "new" has to be aequal to r greater than on the iPod from which the backup was made. The iOS downloads are unique to an iDevice and model (the one for a 3G iPod will not work for a 4G iPod).
-
My iPod just randomly deleted all my music, but I no longer have the computer where I synced it to. Can I still get my purchased tracks if I download iTunes on another computer?
If for some reason you failed to maintain a backup copy of your computer ( not good), then you can redownlaod some itunes content in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have had my iPod just under a year and it's still in warranty but had a accident and got warter in it is there anything u can do thanks
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price -
My Ipod just keeps doing the sync circle, It want stop. Tried to reset it but it keeps doing the same thing I can't even get on my ipod. Not sure what the problem is.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
As i said abouve,
Ive had my ipod just over a year now and its deciding to play up and wipe the whole thing so its like brand new untill i sync it with itunes again, but this time it wont seem to restor the ipod goes onto a black screen with the apple logo and a bar that is ment to fill up but this bar doesnt seem to be doing anything after a while it just flashes white and comes up with the sync to itunes picture.
Any help would be appreciated
Thanks
BecIf you've had it for less than a year, then it's still under warranty. Take it to an Apple store or an authorized service facility. See http://support.apple.com/kb/HT1434
-
What can I do if my ipod just stopped working?
what can I do if my ipod just stopped working? I just purchased it on Aug 23, 2013. I was jogging with it then it just shut down and have not been able to turn it back on.
It could be, since Apple is not liable for user negligence. However, there is no way to definitevely say yes or no on these forums. Apple will run a diagnostic on the device and draw their own conclusions. I would advise not telling them that part though. Best of luck.
Maybe you are looking for
-
When i update my computer it doesnt work
-
Hi, This is a last ditch attempt before I throw in the towel and rebuild the server. I am running an SCCM 2012 R2 Hierarchy with two primaries and multiple distribution points. One of our main DPs has started coming up with an error when pxe bootin
-
MT940 -FF_5 Automatic clearing error
Dear Experts, I have two payment documents with same value date and amount. Ex: 200001415 31.08.2011 500 USD 200001768 31.08.2011 500 SGD In MT940 i am getting the payment document number in the reference 86:. I am using serach string wil
-
Ok, so how do we determine if our E61 will work af...
I have just got my E61 (Code 0530151, FW 1.0610.04.04) from ebay India and last 2 days I have been reading all over the internet about the problems people have faced in upgrading using NSU. I beg someone from Nokia to help me (and I am sure many othe
-
Russell Brown " Image Processor Pro " does not work under CC
I just switched from Photoshop CS 6 to CC and use Russell Brown "Image Processor Pro". Unfortunately does not work that under CC. I also want to install the fix but we probably only applied to CS6. Does anyone have a solution to the problem. Here the