IPod keeps restarting, Windows and iTunes cannot recognize it

One day my iPod just started skipping through songs when it was on shuffle. I tried restarting it, but the folder with the exclamation point icon appeared. I realize that I need to restore the iPod, but when I connect the iPod to my computer, it keeps continually restarting, making it impossible for iTunes or Windows to be able to recognize the iPod. Windows seems to be trying to recognize it, but the restarting happens so quickly that it isn't working. I can put the iPod in Disk Mode, but when I plug it into my computer, it just starts restarting all over again. Is there another way to restore the iPod, without using iTunes? Any suggestions would be greatly appreciated.

Check this http://discussions.apple.com/messageview.jspa?messageID=8014335&stqc=true

Similar Messages

  • When plugging in my iPad it recognizes it as my iPad. i have re plugged it in and restarted windows and iTunes.

    When plugging in my iPad it recognizes it as my iPad. i have re plugged it in and restarted windows and iTunes.

    Okay, what's the problem?

  • New ipod seen in windows and itunes but not in sync diagnostics

    I bought a second Ipod. Oldest one works fine. New one is seen in Windows and in ITunes. Diagnostics "finds" new Ipod, but on Sync diagnostics says "no Ipod found".
    Ne Ipod looks like it's staring to sync, then just stops after 30 seconds and goes to "connected" screen.
    Have done resets of Ipod and reboots of PC.
    Driver shows no error in Device Manager.
    Have tried three differenct cables and both USB ports on the pc.

    I jus tried that. Computer acknowledged Ipod and Itunes performed restore. Afterward, same situation...no sync. Screenshots:

  • Ipod keeps restarting over and over again.

    i have a question and am new to the site....i've gone throught two ipod classics and both have had the same problem...after like 8 months of use they both started restarting over and over again...i let the battery die and then charged it but when i plug it in it will start up as far as the apple appearing on the screen then it will make a sound and go blank then restart over again..does anyone have any advice on what could of happend or what i an do about it...i'd rather not buy my 3rd ipod...

    I had the same problem. Here is the Easy solution;
    1) Hold down the middle button and the "menu" button until the screen goes black.
    2) As soon as the screen goes black, keep holding the middle button, let go of the menu button and hold the "play" button.
    Your ipod will reset. Just plug it up to the computer and restore!

  • Ipod appears in windows and itunes, then vanishes

    When I first plug my ipod in it appears in both itunes and explorer. Whilst it appears it has the do not disconnect sigh on screen. As soon as that vanishes then the ipod stops showing up in itunes and in explorer, it still shows up in device manager under "disk drives" but i can't access it in any way. Can anyone help me? It's a 30Gb fifth gen ipod

    What other USB devices do you have connected to this computer and are you on a network. Have a printer with slots for flash memory?
    http://docs.info.apple.com/article.html?artnum=93499

  • Ipod keeps restarting over and over and over.

    Well yea...just bought it off of someone...messed with it for a few minutes and decided to format it...BUT I forgot I was formatting it and disconnected it and restarted it...so yea my guess is that I screwed up the format process and now it doesnt have its boot up files or something...
    Any suggestions? I am going to try syncing it with the itunes thingy and see if that works. Not sure if it will but it wont hurt to try...maybe it will reinstall the crap on it or something. BUT assuming my computer will even read it...while its restarting right now my computer isnt picking it up.

    I had the same problem. Here is the Easy solution;
    1) Hold down the middle button and the "menu" button until the screen goes black.
    2) As soon as the screen goes black, keep holding the middle button, let go of the menu button and hold the "play" button.
    Your ipod will reset. Just plug it up to the computer and restore!

  • Windows AND iTunes wont recognize my nano please help!!!

    This makes no sense!!! my dads computer wont recognize my ipod or charge it up but my moms will and dad has iTunes! please help me!

    If you have also gone through the other applicable steps (and that are possible) in that article, all I can suggest is posting in one of the Category: iPod forums .
    Good Luck!

  • IPod Keeps restarting over and over

    So my iPod touch (4th generation) died a couple hours ago, and I plugged it in, and then it started up. It then went into like, a gray screen and died, then started over again. It's been doing that for a while now. I unplugged it for about 10 minutes and tried again, and it did it again.
    Help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Windows 8 and iTunes cannot detect iPhone

    Hi, I am using Windows 8 and iPhone 4S. Recently both Windows and iTunes cannot detect my iPhone. I have tried uninstalling and reinstalling the latest iTunes and related software, but no use. I tried follow this article http://support.apple.com/kb/TS1538 , but in doing the step "If the Apple Mobile Device USB Driver is not listed", replugging the device, I still can't find Apple iPhone in Device Manager.

    Hi, I have run the diagnostics and this is the result.
    Microsoft Windows 8 x64 Business Edition (Build 9200)
    Hewlett-Packard HP Pavilion g4 Notebook PC
    iTunes 11.0.2.26
    QuickTime not available
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0116B83009FC5BA0
    Current user is not an administrator.
    The current local date and time is 2013-03-19 21:29:56.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 102972d87e159603ee6a64fcec3e408b
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {B17D9219-7E1D-40CE-BAC6-420714253A52}
    Description:          Bluetooth Device (Personal Area Network)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Adapter Name:          {66304A8E-7EBA-4CAA-B2BF-A8AEF04C5A68}
    Description:          Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Adapter Name:          {43659E23-A7AF-4613-BF73-52663D28FCA9}
    Description:          Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    IP Address:          192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Tue Mar 19 20:53:56 2013
    Lease Expires:          Wed Mar 20 20:53:56 2013
    DNS Servers:          192.168.1.1
    Adapter Name:          {CDCA5430-75A2-4270-B5C3-181137F729B5}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-03-19 21:23:25.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 6.1
    Serial Number:          C39H7QQMDTD7
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • Using iPod both in Windows and Mac at the same Time?

    I was wondering if it was possible to use my brand new ipod both in Mac as in Windows without having to format or restore it every time?
    The idea is to use "manually manage songs" on both Operating Systems.
    Thanks for your help!

    iPods come formatted Windows and will work on Macs and Windows. Unless you Restore it in a Mac, it will stay formatted Windows.
    If it doesn't work, put the iPod on Disk Mode and iTunes should recognize in both systems.
    If it is formatted Mac, it will not be useable on Windows, even in Disk Mode.

  • I'm trying to transfer my purchases but my ipod keeps restarting

    When I transferred my purchases, it only transferred about 40 songs and then my ipod restarted itself. I need to figure out how to get my apps and songs on to my new computer. When i go to sync my apps, it says it will replace everything with the few apps that I have on my computer. My Ipod keeps restarting itself and will not let me transfer anything to my computer.

    Hello Lori,
    Does your iPod appear in iTunes?  Do you have it set up to sync music from under the iPod's music tab?  Perhaps this support article can be of assistance.
    Syncing music to iPod or iPhone
    B-rock

  • HELP !! My iPod keeps freezing i can go on it for about 10 secs then it freezes, i have to keep restarting it and it doesnt show up on itunes when i try to restart it please HELP

    I can go on it for about 10 secs then it freezes,
    i have to keep restarting it and it doesnt show up on
    itunes when i try to restart it please HELP!! >.<
    HASNT BEEN JAILBREAKED ASWELL

    - Try a reset. Nothing is lost
    iOS: Troubleshooting applications purchased from the App Store
    - If still problem, see it iTunes nows sees the iPod so you can restore the iPod.
    - Next see if placing the iPOd in recovery mode will allow a restore. For recovry mode:
    iPhone and iPod touch: Unable to update or restore
    - Last, try DFU mode and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Windows and iTunes won't recognize my iPad outside of recovery mode

    Okay, so there's a lot.
    1) Unless I put the iPad into recovery mod, plugging in my iPad to my laptop gets no alert sound whatsoever, meaning it's not being recognized. The only thing that I DO get, is the iPad charging. However, there's more! My iPad sometimes appears like it's not even being plugged in, no charging, no recognition. But it's not my cable, I tried my brother's newer cable and the same thing happened. I plugged my cable into my wall charger and into a socket -- works perfectly.
    2) Sometimes, the iPad would get detected by Windows and install drivers, but iTunes still wouldn't pick it up or start automatically. I checked into the device manager and Devices and Printers, it was listed there and the status said it was working fine. I tried updating the drivers, it said the drivers were the best ones available. This is no longer happening however, due to further developments listed lower.
    3) I tried everything here: iOS: Device not recognized in iTunes for Windows and nothing works there. That includes uninstalling all iTunes/Apple related software in the specified order somewhere in the help sections, restarting the laptop, and then installing iTunes and restarting again. Didn't work.
    4) I tried stopping/starting the Apple Mobile Device process in Control Panel>Services. No effect.
    4) I tried the steps where you go into Common Files>apple>x>xdrivers and using the file there, but it would say it's incompatible or something to that effect. So that didn't work.
    5) I restored my iPad without iTunes. When I attempted to restore the iPad with iTunes, it gave me an error message (4005,I think), and said it could not be restored. Full stop. Thus why I wiped the iPad using the option in Settings>General on the iPad itself. But wiping it achieved nothing.
    6) I put my iPad back into recovery mode to get it recognized in iTunes and Windows again, where before I could get out of recovery mode, I can no longer do that and it appears to be stuck on that screen. Turning it off doesn't change that, because when I turn it back on, it goes directly back to the screen with the Cable + iTunes logo image.
    7)Note again, that being in recovery mode will *almost* always allow my laptop and iTunes to recognize the iPad. If I look into Devices and Printers now, it doesn't show up as iPad, it shows up as Apple Mobile USB Device Driver. in iTunes, it shows up as iPad and I get the notice "iTunes has detected an iPad in recovery..."
    8) My iPhone works fine and can update, get immediately recognized, etc. So I'm also sure there's no problem with my USB ports in terms of being functional.
    Please help me. This has been really frustrating.

    You should use a USB port on the back of your computer when you connect. What other devices do you have connected to the USB chain (other than your keyboard and mouse)?
    You need to read this article: http://docs.info.apple.com/article.html?artnum=305136 Even if no new driver is available for your computer, reload the USB Driver following the instructions in the article.
    Once your iPod can be seen in Device Manager in Windows, change the drive letter on the iPod to something higher (try M or P) and then reformat it (FAT32 format, don't do a quick format). After this Restore it in iTunes.

  • Windows and itunes can now see my ipod!!

    Hi
    Chris... any anyone else interested
    I have managed to get my ipod to work with windows and itunes. but at a cost. some of my music and movies will not coppy back ontot he ipod and chkdsk of C:\ showed many errors in the itunes directory. these files worked previously so my conclusion is that updating has somehow corrupted files and ipod update software on the ipod itself.
    Heres what i had to do
    1. My pod was showing version 1.0 even though I had version 1.2 previously. this may have been due to the attempt at a re-set from advice given on the forum for trying to get reconnection (5R's) so i wanted to re-run updater.
    2. ipod updater (found in C:\program files\ipod) could not run due to previous topics posted (ipod ejected after 10 seconds without update and drive diappears from 'my computer'). so...I uninstalled itunes 7.2, and reinstalled itunes 6. To do this I had to rename my current library 'itunes 7.02 old' to avoid the 'itunes cannot continue to install as your library was created in a later version' error message.
    3. Itunes 6 still did not recognise itunes and kicked it off windows too just like before. The difference was however that this time running ipod updater from C:\program files\ipod\.... allowed it to update from the previous installer and this set the ipod back to version 1.1 but obviously during this process all items on the ipod were deleted. This update was allowed despite the drive not showing up in 'my computer'?
    4. plugging in the updated ipod opened itunes and at last the ipod icon appeared and the drive remained in windows. I updated to software version 1.2 and itunes 7.02
    5. I then went into c:\......my music\itunes and renamed the current library 'itunes' to '7.02' and my previously renamed 'itunes library 7.02 old' back to 'itunes'
    6. on restarting itunes my whole old library was reinstated.
    there were 68 problems and an empty 'movie' folder was seen as 'corrupt' by windows. CHKDSK on C drive removed any corruption. Everything else seems to be updating ok....my purchased games, movies, audio etc...
    So in summary if you are stuck in the loop of being unable to restore an old itunes due to having a new library or not being able to use the previous ipod updater to restore your ipod follow the steps above and all should be ok.
    this does not solve the cause however so any comments on what may have happened would be most appreciated.
    Matt/Alan

    Hey there MattSK123,
    Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Or
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • ITunes cannot recognize this iPod at this time....

    My Shuffle 2G lost power yesterday and when I connected it to my Mac mini to recharge, the light flashed a few times before getting the error prompt "iTunes cannot recognize this iPod at this time." The prompt instructs the use of the reset utility, which I ran repeatedly to no avail. I've tried all the rebooting, restarting iTunes, switching USB ports, etc. with the same error message each time.
    The power indicator is no longer responding at all following the first time that I connected it yesterday. Is my Shuffle completely fried? I've only had it a year and it was hardly ever used during that duration. Help!

    The exact same thing just happened to my 2nd Gen shuffle. It stopped playing due to low battery charge, then when i tried to connect it ti iTunes, it said it 'could not recognize iPod at this time" and to use the reset utikity. I have now ran the reset utility a few times....but there is no change.
    I would really appreciate some help in solving this issue.......

Maybe you are looking for