Ipod Locks Up. Itunes won't Recognize, and Can't Disconnect!

I have a U2 special edition 20 GB Ipod. This is #2 as the same thing happened with #1.
I plug it into my computer to update from itunes. I get the "Do Not Disconnect" message, tho itunes fails to recognize it. It appears to be locked up. I can hear it cycling through. It starts up, I hear a click, it shuts down. Over and over. I can't eject, because itunes doesnt recognize it is even plugged in, and I am afraid to unplug it. I tried to reset. It didn't work. This very same thing happened with my last ipod, i rebooted the computer, and it totally fried the ipod. I was left with the folder/exclamation point icon and had to send it in for a new one.
I am going camping this weekend and really wanted my tunes. Can anybody help?

I give up. I downloaded the new version onto my laptop, it had some sample files already preloaded, so I tried to update my ipod with those. What do you know? It worked GREAT! So, I upgraded the itunes on my home puter to the latest version and tried again. It recognized my pod and immediately began to update. So, I left to do some things, and when I came back, my computer had rebooted and once again my ipod had playlists but not a single song loaded. With the luck on my laptop, however, I thought I would upload an album to that itunes and try it that way. Now the laptop itunes also refuses to recognize my ipod. I wish I could find it entertaining that the sample files preloaded with itunes work but absolutely nothing else will. I also realized I didn't have the latest update (9-23)so I downloaded that too. It locks up my computer. Freaking Marvelous! 5 hours pretrip down the drain, nothing to show for it, and one long-assed drive without tunes. THANKS APPLE! You have done a superb job of convincing me I no longer have any need for your products.

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TS3074 Hello anyone with Windows 7, not sure why having followed instructions above, install of latest version of itunes won't work and can no longer open old version either. anyone help with this?

Hello anyone with Windows 7, not sure why having followed instructions above, install of latest version of itunes won't work and can no longer open old version either. anyone help with this?

Hi,
thanks for your reply.
Yes, except n°1 - empty Temp directory, I had tried/checked all of those.
I emptied the local temp folder tonight, but it still won't work.
Please note: the installation doesn't give me any problem. The program was working fine, until at one point *plouf* it stopped working. I can re-install it without any problem, it just crashes when opening.
\\edit\\ I seem to have located the problem, it's in the library files. If I re-install iTunes without my library, it works fine (though there is no music in it, yet). As soon as I import my library, or replace the My Music\iTunes folder with the old one, it stops working.

How can I update my ipod if my itunes won't recognize it?

hi,
I just bought a 1gb ipod nano (online) and I've installed the software my housemate used for ipod nano. when I plug my ipod into my computer, the do not disconnect appears, which I knew would. however, my computer will not recognize the ipod nor will itunes. when I run diagnositics on it using itunes, the connection is "failed" and when I try the ipod updater, it says the program is too old and I should update using itunes.
my itunes will not recognize my ipod. I've tried the Rs, I reinstalled, I tried disk mode...nothing has worked so far. Any suggestions?
ipod nano Windows XP

I have the same issue, and I've tried every imaginable solution suggested, including everything on the link above. Ipod is not being recognized in My Computer or in iTunes.
Other USB devices work fine. Tomorrow I'm bringing my iPod to work to see if it connects to my PC there. I'm convinced this is a software issue.
I hesitate to ask for a suggestion, as I've tried virtually everything. Just thought I'd keep this thread alive.

Ipod touch 5g itunes won't recognize?

I'm confused. My brand new ipod touch 5th generation won't connect to itunes. it shows up on both of my computers windows xp and a windows 7 but it doesnt detect it in itunes? i reinstalled itunes etc. i tried everything idk what to do. Any suggestions?

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Itunes won;t open and can't download new apps

Hi guys,
I've got a huge problem and I hope I can solve it here. I ve got an ipod touch for smth like 2 months and all of sudden, when i connect it to the PC , itunes isn't starting automatically and i have to do it manually, even though until now it did open automatically. Also, a bigger problem is that I can't download new apps and i can;t update the ones i already have... when i try to do it, it just shows the sign of "waiting" and it frozes like this, so i can't use the app anymore... i tried to reset all settings, to reset the network settings, i searched for a lot of answers on the internet, but my problem wasn;t solved. So, if u can please tell me what should I do, considering that i haven;t tried to erase all content and settings and also my itunes is up to date. If i missed a detail you want to know, let me know, i ll answer, but i hope i wrote everything thatwould be useful in giving me an answer. Thank you!!

I had a similar problem and ran across this old post from ilounge. I am running Win 7 and lost my playlists to the new upgrade. Then my old ipod died before I could hook it up. When I followed this insruction it restored all my songs and playlists (so there was duplication but I got everything back). Might work for you.
stfusauce1
Freshman Lounger
Join Date: Sep 2008
Posts: 1
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I'm running windows XP and seem to have found a partial solution that does not involve vague half assed directions =P
Open iTunes, go to file, import, and select the latest "Temp" file, I got most of my playlists and songs back that way.
Edit: This file is in the \My Documents\My Music\iTunes folder
Last edited by stfusauce1; 09-16-2008 at 05:57 AM.

Having trouble with my iPod Mini.. iTunes won't recognize it. Help please.

I uploaded some songs to my iPod mini.
Then a day later i wanted to add more songs, but when i connect it, it gives me this:
http://img88.imageshack.us/img88/9947/error4bd.gif
I restored once and uploaded all the songs including the new ones, but now i want to add more..
I don't want to restore everytime i want to add some songs.
help :]

Hi MarcelitaL,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with syncing your iPod mini:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363?viewlocale=en_US
If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista, Windows 7, or Windows 8) but not in iTunes under Devices, try these steps. Start at the top and work your way through the steps until iTunes recognizes your iPod.
If you don't see your iPod in My Computer, follow these steps.
This document is for Windows users and most older iPod models. See the following articles if you have this issue on:
A Mac
An iOS device (iPhone, iPad, or iPod touch)
An iPod nano (5th or 6th generation) (and you see an alert message in iTunes when you connect the device)
Cheers,
- Judy

Why after I updated my ITunes to 11.1 and my windos to 8.1 my ITunes won't Sync and can't even find my IPad.

I updated my windows 8 to 8.1 and now my ITunes 11.1 is not finding my IPAD, my computor know its there, but my Ipad doesn't.
I'm not sure why I do updates, give me back my windows 7 and the old ITunes.
any help will be great.

Went onto a different thread & followed these steps posted by user gck55 & iTunes recognizes my device now, you might give it a try.
a) Get Windows to restart the drivers:
    - disconnect your USB device and close ITunes
    - connect your USB device
    - if ITunes loads, close it.
b) File explorer:
Open File explorer and browse to
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
In that folder there should be a set of files named "usbaapl64...."
right click on the one ending in "INF"
Select Install. It's very quick.
remove the USB device
c) Restart the computer.
When you login again, load ITunes before you attach your USB device.

Itunes won't work and can't be removed

iTunes worked perfectly before the recent update. The update installed itself perfectly too, my computer just needed to be restarted for the update to take affect, but i just said I'll restart later. But then like 30 minutes later i got the blue screen of death, a windows stop error. (i got the stop error before, so i know that itunes has nothing to do with it.) So nothing was saved and the restart for iTunes wasn't a proper one. now when i try to open itunes, a message comes up saying "This action is only valid for products that are currently installed". so i tried reinstalling itunes and then this message popped up: "The feature you are trying to use is on a network resource that is unavailable. click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below". the retry didnt work. so i called tech support and they sent me instructions to completely remove iTunes and when i tried removing it from add/remove programs list, the same message came up about the resource being unavailable.
Someone please help me. thank you
Dell Dimension 9100 Windows XP

i tried reinstalling itunes and then this message popped up: "The feature you are trying to use is on a network resource that is unavailable. click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below".
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! :( HELP!

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2. How do I get itunes to keep and remember my files
3. How do I get my videos back?
4. Which version of itunes should I get and how do I get it?

Welcome to Apple Discussions!
This article addresses both error messages...
iPod shows up in Windows but not in iTunes
As for the iPod not turning off. Try resetting...
Reset iPod
After you reset it, wait about a minute and then try turning it off.
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Just upgraded macbook to Snow Leopard, and now itunes won't recognize my iphone. I tried turning all off, and on. I have the newest version of itunes. Will I have to reset my iphone (and also ipod touch?), and if so, does it mean I lose anything?

I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks

Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos

I changed the drive letter on my iPod and now iTunes won't recognize it!

Help please! I contacted an Apple associate and they told me to change the drive letter of my iPod in My Computer. I did that and now iTunes won't recognize my iPod at all and I can't change the drive letter back to the original one. What do I do?

Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.

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Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

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Try:
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Ipod Locks Up. Itunes won't Recognize, and Can't Disconnect!

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