IPOD MENU BUTTON DOESNT WORK

hi, i just got my ipod mini replaced by the apple and the menu button doesnt seem to work like i can't go back by pressing menu but i know the menu is working because i can reset it by holding menu and select . I have also reset to factory settings and updated any of u guys know how to fix?!

Seem you met the same problem with me......I found the problem after I upgrade my ipod mini to the new version Apple provide.When I finished software update,it says:please connect to power to finish hardware update.
I followed the step,then found that I cannot use menu button to go back.
I have tried to resume the factory setting and upgrade to the latest version but no use.Seems Apple didn't realize the problem........

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You can copy the photos and other data to your computer, the mentioned article tells you how to.
The content of a backup is described here: iTunes: About iOS backups
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Menu button doesnt work

All of a sudden the menu button stopped working. It was fine one day then I put the ipod on charge, several days later when I tried to use it again the Menu button no longer works...
Actually I just realized that the Play/Pause button doesnt work correctly either. When you push and hold it it does not turn the device off anymore although it would still pause/play the songs. The forward/reverse work ok.
I tried resetting the Ipod using the updater and that didnt help. I also tried Menu + Select ... strangely enough it resets the device but after it resets the Menu key doesnt work.
Has anyone experienced this problem?
I submitted a service request. Is there any way of modifying the service request since I just realized that the play/pause button is screwed up also?
Finally, when you turn the hold on/off is that supposed to turn the backlight on/off as well? I never paid attention to it but now when I turn hold on that also turns the backlight on...is that screwed up as well?

I am having a similar problem with my mini - it turns on fine and will scroll through the menus, but will not respond by going back through the menus. Instead, it freezes on a screen and does not respond to anything except resetting it (menu & select button). Doesn't seem like the proper way to navigate through the screens and is completely frustrating. I was ready to cry yesterday at the gym because it wouldn't work and didn't know the reset "trick" until 3 hours later! I have also had many problems turning it off too. My brother who owns a regular iPod thinks I am crazy but at least I am seeing people out there with similar problems.
On another note, I have to say I am completely disappointed with Apple. The company loves to portray this user-friendly persona, but in truth it is not that way at all. I received my mini in May and have just started to use it full force this month (October) ... now my 30-day phone support has expired and if I want "live" help I have to pay $50 for extended service. That's bull - I'd like some real answers but have been relegated to chat boards (no offense) and trying to troubleshoot the problem myself by finding close but not exact postings. It seems like such a deceptive bait & switch ploy by Apple. I am tempted to send my mini back for service but just read on the web site that I could be charged up to $100 for service. Again, sounds very sneaky so not sure if I should take the risk or live with a highly annoying product defect. Any suggestions?

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The MENU button doesn't work (nano 5th generation). Even after "Restoring iPod to factory settings". I think it has to do with the mechanical fuctioning of the button itself.
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I tried already! I think it has to do with the mechanical parts of the wheel

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Any ideas?!?! its a major pain! now every time I want to use a different app, I need to turn off the I-Pod and restart it. Any help would be great!

I am having a similar problem with my mini - it turns on fine and will scroll through the menus, but will not respond by going back through the menus. Instead, it freezes on a screen and does not respond to anything except resetting it (menu & select button). Doesn't seem like the proper way to navigate through the screens and is completely frustrating. I was ready to cry yesterday at the gym because it wouldn't work and didn't know the reset "trick" until 3 hours later! I have also had many problems turning it off too. My brother who owns a regular iPod thinks I am crazy but at least I am seeing people out there with similar problems.
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Please help! my menu button stopped working =

i just bought an imove speaker for my ipod mini and everything was going great until i disconnected my ipod from it...now my menu button doesnt work! its stuck on shuffle songs and i cant reach my playlists or any other features anymore....essentially it has become an ipod shuffle...please please plaese help...why isn't my menu button functioning anymore? thanks so much for any help!!
ipod mini

okay so i see theres a lot of cases of freezing...guess that could be it....ill try resetting it after work...hope thats it...thanks anyway....

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Place the iPod in recovery mode using one of these programs and then restore via iTunes:
For PC
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If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Place the iOS device in recovery mode using this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
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For how to restore:
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To restore from backup see:
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If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset network settings: Settings>General>Reset>Reset Network Settings
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Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore via iTunes.
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Let the battery fully drain. After charging for an hour try a reset (may not work).
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPOD MENU BUTTON DOESNT WORK

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