Ipod mini does not appear in windows explorer or I tunes

Two days ago, I purchased an IPod mini for my daughter to take to college. Directions seemed certainly clear enough to connect.
Unfortunately, I have spent two days trying to transfer music from itunes, on three different computers (two of of which are about a year old) utilizing at various times all of the USB ports available for use between the three computers.
I have updated windows and the Itunes and Ipod updater software for all of the computers.
I have reset and restored the Ipod numerous times.
On my laptop, the Ipod appears in Windows explorer but not under "Source" in Itunes. On another computer (a 3 year old Dell) it neither appears in Itunes or Windows explorer.
AT no time, does ITUNES automatically start when it is connected through a USB port.
Needless to say, I am frustrated and sorely disappointed that connecting this has become so difficult.
Before returning and giving up on the Apple, I thought I would try this discussion forum to see if anyone had any additional ideas.
Thanks!

Thanks for your recommendation! I did, at one point, try to get the apple logo to appear but it never did and I'm not sure why.
Meanwhile, we exchanged it for a different one.
This time it worked but only after the shop I bought it from updated the software for us.
The ipod, however, still doesn't automatically start itunes when it is connected; for some reason. Itunes has to be started, and the the Ipod needs to be connected. After a short while, it then appears under source and songs can be downloaded.
But, after all that, it now works!!!!!

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