IPod mini does not restore - Any advice?

My iPod mini is frozen, after switch on, on the Apple logo.
Doing many resets do not change anything. Battery is OK.
I have tried restores, but the iPod is not recognized, when connected either through firewire, or USB, on 2 different MAC iBooks.
All tricks given on Support page have been tried (the 5 R method), to no avail.
Any tip or idea welcome.
This iPod mini is itself an exchange for a previous mini that had battery problem, and is less than 4 months old!!

"the iPod is not recognized, when connected either through firewire, or USB, on 2 different MAC iBooks."
Given the above statement, I would say it needs replacing again. As a last resort, try this from an Apple troubleshooting article.
In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:
Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
Reconnect iPod to the Apple iPod Power Adapter or computer and reset it."
After that, try the restore again.

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