Ipod mini frozen help

I can use my ipod within itunes but i can't scroll or anything it's like it's frozen. Do I need to repair it or what? Help please!!1

See this.
How to reset the iPod if it appears frozen or doesn't respond.

Similar Messages

  • Please help - ipod mini frozen - can't reset or restore!

    I saw several posts on this topic, and followed the advice given. I've tried to reset the ipod by toggling the hold switch and then holding down the menu and select button at the same time (at least 20x's, and being careful to only hold down the correct buttons). Not having luck with resetting, I tried to do a restore, however when I start to run the ipod updater, and it asks me to connect the ipod, the updater doesn't recognize it.
    It's frozen in the pause position at the start of a song and nothing I do helps! Although it's still under warranty I really don't want to have to send it in to apple, so I sure hope someone can help me.
    powerbook Mac OS X (10.4.3)
    powerbook   Mac OS X (10.4.3)  

    i have called apple and talked to a tech. he said my windows program needed to update to xp2, i did. i then had to reinstall the disc. it was in disc mode. i followed the comands and it said to plug in ipod to update, i did. no dice, didnt recognize hardware. said i needed to try a new usb port. tried all six. said maybe need new cable, i plugged in a new one. no dice. my daughter got her ipod the exact same day i did, same computer same cables same everything. hers works mine doesnt. hearing that even a new ipod didnt work for u makes me not too confident in the ipod mini as a whole. i really want it back. my daughter and i have been sharing hers and she wants me to have mine back!!! HELP APPLE!!! the tech said if it doesnt work i should send it in and gave me the info to mail it. the website he gave me hasnt got any info on requesting a mailing box and warranty service. i only have about two months left on my warranty and i hate to think they are stalling me until it expires. please apple, call me and tell me this isnt true!!!!

  • Ipod minis FROZEN! HELP!

    Hi, I was listening to music on my ipod (4 gb) and i turned it down for about 2 minutes then when i went to turn it back up, nothing happened! it's completely frozen and it doesnt respond when i press the buttons or plug it into the computer!...Its never been dropped and it's fairly new. Help!

    My Ipod Mini too has just recently completely locked up. The screen remains locked at the same thing with no music playing and no apparent response to any keys. Yes I've tried soft reset by holding the select and menu buttons many times (and I know how it should work) It too will not connect to my computer in any way (computer doesn't know it's there mini remains locked. Yes I've tried Itunes, Ipod Updater, and of course windows it's not connecting. I will try letting the battery run down but for now what can I do! I think I'll see what the people at my Apple store say Friday.
    Edit: What would be good ways to accelerate discharging with out being able to actually give the mini new commands? Would connecting it to a powered down computer possibly help?

  • IPOD MINI FROZEN WHILE CHARGING, PLUG WON'T UNPLUG

    Hi, I have an ipod mini that is frozen. I was charging it on a laptop w/out any apple ipod software installed, (does that make a difference?). When I woke up, it looked frozen and non responsive. I then hooked it up to my software installed computer, and it was not recognized. Also the plug does not disconnect from the unit. Help. Paula

    Paula,
    Let's clear up a misunderstanding here first of all.
    The iPod software is not "installed" on a computer, it's installed on the iPod. See my previous post on how to install the software to the iPod. Sure, the iPod updater is installed to the computer, but this is only a program that installs the software to the iPod.
    You can connect an iPod that has the software installed on it to any computer, the only thing that computer would need to work correctly with the iPod is to have iTunes installed on it.
    Have you tried resetting the iPod? It may take several attempts.

  • IPod mini "frozen"?

    So today I was on my merry way to school, simply updating my mini when it just... stopped. This has never happened before, in fact, I have never had problems with my mini. It stopped on the usual "Do not disconnect." screen, so I waited a few minutes to see if it was simply finishing up or disconnecting... in iTunes, it was no longer updating. So I press the eject button, it ejects successfully on my computer, but it is still on the "Do not disconnect." screen. I unplugged it from the computer, and it does not change. I can't turn it off or anything. Help?
    Oh, and when I plug it back in, Windows says that it has malfunctioned and to try resetting my computer... which I have done. And nothing is helping. Thanks in advance!

    The suggestions here should help: What to do if Ipod appears frozen or doesn't respond.

  • Ipod mini troubles: Help Needed

    I really need help with ipod mini troubleshooting..
    I've had my Ipod mini for about 3 years now and lately have been running into a few problems.
    In the past few months:
    -My Ipod's "battery meter" has been acting really strange, one second it may be reading as 3/4 full, and the next it shuts down saying that my battery has depleted, then a few minutes later it will be reading full again. And just to let you know, I always charge it overnight to avoid having a dead battery, and I always make sure to properly shut it off using "hold".
    Resetting my ipod works sometimes, but other times doesn't..
    Yesterday:
    My Ipod is no longer responding at all, and I'm pretty sure I know why: Some careless person spilled some water near and on my ipod, I dried it off as soon as I could. It was working properly shortly afterwards, but a few hours later, it shut off saying that the battery was dead again, and a picture of a "cartoon ipod" with dead eyes("XX") appeared on my screen, and it said under the picture to go to "www.apple/support/ipod". This was when it wasn't connected to a power source. When I connected my ipod to my computer via USB, my itunes does not recognize that it is connected ("Do not disconnect" does not appear on my ipod) and a picture of a "dead battery" has appeared on my screen, it is not in the "recharging mode" either (with the picture of the battery moving).
    I tried re-setting it numourous times, and always end up with either the "dead battery" picture, or the "dead cartoon ipod" picture on it.
    Help would be greatly appreciated, as I use my ipod everyday for school and leisure.
    Thanks.

    I've tried that several times without luck.

  • Ipod mini battery help!

    I have an Ipod mini and I will listen to about two songs and it will tell me that it is out of battery power. But I charge it every night until it say charged and sometimes I leave it over night plugged in. Do I need a new battery? Any help would be great.

    I'm actually having a similar problem. I've had my iPod about 3 1/2 months now and lately it's been cutting off, telling me that there's no battery power, even if I've just charged it. I've reset it and it's worked for a minute and then does the same thing. I'll have to try resetting it 2 or 3 times and then the battery will kick back in. But it's been happening for a couple of weeks now. What's the deal? I've noticed it's been doing this since I updated with the 9/23 update.

  • IPod Mini need help!

    Hello everybody!
    Lately, I have been having trouble with my pink iPod Mini (1st generation). I was updating my iPod Mini with the latest restore, and it completed, and required me to plug the ipod into an external power charger. I was not at home, and I did not have the charger at that time. I waited until I got home, and I plugged it into the external charger, I unplugged it about 45 minutes later, and every since, all it has shown me was a folder with an exclamation point next to it.
    I have tried: Resetting the iPod, Restoring the iPod, Uninstalling the iPod Software and iTunes, and then reinstalling those programs. Plugging the iPod into an external power source, using different USB Port, restarting the computer, and Diagnostic Mode.
    I was planning on sending it to Apple for repair, but it is not under warranty, and it might just go back to eBay where it came from if I can't get it working.
    Any help is greatly appreciated!
    Thank you,
    tvaughn05
    Custom Built Computer   Windows 2000   I have another computer with Windows XP Home Edition installed.

    Ipod displays folder with an exclamation point. I had the same proble with you before, but my iPod is 3rd generation. Fortunately, when my iPod was acting up it still under warranty so Apple changed my iPod to brand new one. It's your choice to either send it to Apple for service or sell in eBay. Anyways, I don't trust eBay in terms of electronics.

  • Ipod Mini Frozen up!

    My girlfriends iPod mini has frozen. Apparently it displays a website address on the screen. anyone have any ideas?

    Try a reset.
    Press and hold the MENU + CENTER buttons at the same time until you see the Apple logo. This is best done when her iPod is connected to a computer and it might take more than 1 try.

  • Missing iTunes on my iPod mini, please help

    I used to have some itunes that I had paid for on my ipod mini but tonight when I updated my ipod I receieved a message that read, "some of the songs in the iTunes music library including the song "100 years," were not copied to the iPod "Alissa's iPod" because you are not authorized to play them on this computer." My iTunes have been erased from my iPod but are still on my computer iTunes. This message is very confusing to me because I downloaded these songs from iTunes onto the only computer that I use to update my iTunes on. I don't understand why I wouldn't be authorized to use iTunes on my iPod all of a sudden when I was authorized before. Can anyone help me get my songs back onto my ipod? All of my other songs in my library that I have from my cds are still on my ipod, I'm only missing the downloaded iTune songs.

    First of all, ensure that you are using the lates iTunes which is version 4.9
    Then try Deauthorizing and then reauthorizing your computer, and see if this fixes the transfer issue.

  • My iPod Is Frozen Help Me

    Wat To Do When My iPod Is Frozen
    Also Is There A Way To Transfer Non Purchased Music & Videos Back To My Computer Without Buying Software
    Also How Do U Transfer Pictures When On Manuall Mode
    Please Help Me

    You may need to reset it. Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 10 seconds or so. Your iPod should reboot starting with the Apple Logo screen.
    And to your other question(s):
    How to use your iPod to move your music to a new computer using iTunes7
    http://docs.info.apple.com/article.html?artnum=300173
    How to use your iPod to move your music to a new computer using iTunes6
    http://docs.info.apple.com/article.html?artnum=304304
    Copying from iPod to Computer threads...
    http://discussions.apple.com/thread.jspa?threadID=776996&tstart=0
    http://discussions.apple.com/thread.jspa?threadID=805256&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=797432&#797432
    Also these useful internet articles...
    http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
    http://playlistmag.com/help/2005/01/2waystreet/
    iPod: Frequently Asked Questions
    http://docs.info.apple.com/article.html?artnum=60920
    Patrick
    Patrick

  • Ipod mini updater help

    each time i plug in my ipod it tells me i need to update my software but when i run the updater and the box pops up the "update" button is grayed out and the only button i am able to press is restore. I dont want to restore it b/c i dont have my songs on itunes any longer. I have already downloaded the most recent version of updater as well (6.28.06). Help!
      Windows XP  

    i've got the same problem ...
    i tried to restore it, but my computer said exactly the same ... what the f* is this supposed to be?
    please help me ... ... i don't know what to do ...
    ipod mini   Windows XP  

  • Think my friend fused their ipod mini. HELP!

    Can anyone try explain what the possible problem is with my friends ipod so that we can judge whether it is better to get it fixed or just buy a new one.
    Here is the story:
    My friend has an ipod Mini. She says it hasn't been charging very well. So she went and bought a charger from a shop. She asked the guy at the shop if it was a charger for an ipod and he said it was an mp3 charger and that it would work with an ipod, but when she got home and opened the charger it didn't have the right slot connection for an ipod. She wasn't sure what to do so she looked on her ipod and found that the charger connection fitted in the earphone slot. So she thought that this was where you put it. When she put the charger on, she heard a little sound and now we can smell this fused smell from the earphone slot. The ipod still worked after this but now it doesn't charge at all. The guy at the shop said sorry for the wrong information but it was hear fault for not being technologically minded and putting the charger in the wrong slot.
    Can anyone please give a little advice as to what the problem is so that I can tell her if she should have it sent for fixing or should she just buy a new one. Please Help!!!!

    It does indeed look as if the iPod may have been damaged by inserting the charger into the headphone socket and then connecting the charger to an electricity supply.
    It's difficult to say exactly what internal damage has been caused by this.
    Whether it would be better to repair or replace the iPod depends on how much it would cost to fix.
    Apple won't do it so you should look at one of the many 3rd party repair sites such as iPodResQ. They will do an estimate for you on how much it's likely to cost. There are other places you can find if you Google 'iPod repairs'.
    Btw, the guy at the shop sounds like a real jerk!

  • IPod mini frozen at apple

    When I tried to start my iPod mini this afernoon,I got stucked on the apple! I tried to put my iPod in disk mode,but it doesn't work!! He doesn't show the "Disk Mode screen" What should I do? I really need some help!
    Thanks

    I tried this already a few times:
    Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
    Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
    When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
    The disk mode scren doesn't appear. (how long do I have to hold Menu and Select?)
    The screen freezes again at the apple.
    What should I do now?
    Thanks

  • IPOD min frozen fol use with ITRIP

    Left my Itrip on my mini and now can not play mt mini unless it's through the computer (windows). Have tried a reset but to no avail.. Any suggestions out there
    Andy

    I am having a similar problem - I just purchased a pioneer DEH-P690UB indash car stereo, but I can not get the radio to recognize my iPod mini (N/A USB). The installar has a newer iPod, which worked when he tested the system, so I have been looking for the new firmware to see if that will help.
    Can anyone direct me to the firm ware downloads?

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