Ipod mini has a sad face!!

my 4gb ipod mini has a sad face and it will not work anymore. How can i get it to work again? Any ideas?

See these troubleshooting articles.
My iPod is sad.
What does this picture on my iPod mean?
Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.
You can arrange online service here.
Service request.

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Help plz my IPod has a sad face

Okay so i turned on my ipod today and it has a sad face with a question mark on it. When i read the book it told me to reinstall the program and i keep doing that but it just doesnt go away. Got any idea how i can fix my ipod?

Welcome to Apple Discussions!
Have you seen this?
iPod displays a sad iPod icon
Can you get your iPod into Disk Mode?
Putting iPod into Disk Mode
If you get your iPod into Disk Mode, try restoring it...
Restore iPod
btabz

Help! My iPod has a sad face!

Can anyone help me? My iPod has a sad face on it. I went to the service site and it said to put my iPod on disk mode, by pressing menu and select until the apple appears and then press select and play/pause. When I tried to do that it made a sad face at me. Is there any way to just get my iPod to restore or reset or something? HELP!

...and Vamp2390, you may like to know that resetting is an integral part of putting the iPod into disk mode! If you bothered to read the full post you will see that Elizabeth then went on to press select and play/pause which is, in fact, the correct procedure for entering disk mode. Try to be a little less aggressive and a little more careful with your reading of posts.

IPod Mini has no library.

Hello everyone, this is my first post ever. It's a sad story, actually. I had a beautiful 1st generation iPod touch for about two years ago. Recently, my girlfriend's father managed to water damage my iPod touch, and refuses to replace it. Nice guy, isn't he? I don't have to funds to replace my touch, and I know nobody in the world covers water damage, so I found my old 4GB iPod mini. I want to use it until I can save up for a new however, it's not recognized by iTunes. Windows XP recognizes it as an iPod, but iTunes (9.2.0.61) never recognizes it. I tried using 3rd party programs such as CopyTrans, and CopyTrans diagnosed the issue saying that my iPod mini has no library and thats why it can't be recognized. How do I fix this? Thanks to all for reading and helping!

Hello jbass54,
And welcome to Apple Discussions!
Have you tried some of the basics yet such as trying a different connector cable or simply plugging the iPod into different ports? Perhaps try and reset the iPod with it connected to your PC. To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu buttons together until the Apple logo appears. You may want to attempt this a few times for good measure.
If still no luck, try and force the iPod into *Disk Mode*.
http://support.apple.com/kb/ht1363
Here is more troubleshooting procedures to follow for this issue.
[iPod not recognized in 'My Computer' and in iTunes for Windows|http://support.apple.com/kb/ts1369]
As well as this one.
[iPod appears in Windows but not in iTunes|http://support.apple.com/kb/ts1363]
B-rock

PROBLEM..PLEASE HELP..my ipod mini has frozen...

My ipod mini has completely frozen or hung...the cursors not moving..its not even showing connectivity of hardware on the computer...basically it has become totally non-responsive...even the backlight is on...could someone please help me and let me know how i should get it working again?i`ll be very grateful...

How to reset the iPod if it's not responding.

My ipod mini has been corrupted

As the thread state, my ipod mini has been corrupted. I have no idea how to resolve it
Any help?

Try this:
1. Open iTunes
2. On this iPod tab click enable disk use.
3. Click ok then apply.
4. Go to my computer.
5. Right click on your iPod.
6.Click format
7. Click start
8. Go back to iTunes
9. Click restore (MUST DO THIS STEP)
10. Try authorizing it again
11. Post back

My ipod mini has got slow, what schould i do?

My ipod mini has got slow, what should i do?

Is this a problem with an iPod or iPad? (You state iPod.)
The problem could be with your router and internet connection. You can download several apps to check your speed.
How to Fix a Slow iPad
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
 Cheers, Tom

My ipod has the sad face

well my ipod got int the washing machine and anyway it was all messed up the screen was all foggy and wet, but now the screen looks normal and all and now the sad face won't go away. And i've tried putting it into disk mode like they say to but it won't go into disk mode and so does anyone know what i should do? Thanks
Dell Windows XP

I wouldn't do anything with it until it's dried out completely and that may take at least a week. If you mess with it, you risk frying it completely (if it isn't already).
Then check this post out.
http://discussions.apple.com/message.jspa?messageID=2369954#2369954

My ipod has a sad face and it wont play

i have and ipod 5th generation i had a sad face and i restore it but when i put songs in it they wont play it plays a small portion of the song but then it stops and when i connect it to my computer it slows it down and my computer wont response to anything
5th Windows XP

Welcome to Apple Discussions!
Make sure the software on your computer and iPod is up to date...
iTunes
iPod Updater
Update iPod's Software
And try restoring the iPod again...
Restore iPod
btabz

Ipod has a sad face with exclamation point and now it wont turn on at all!

my ipod was fine and then when i turned it on it had an ipod with a sad face with an exclamation point but now it wont turn on at all! please give me any suggestiions . thanks so much!

See these troubleshooting articles.
My iPod is sad.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
When restoring the iPod, it's useful to put into disk mode first.
Putting iPod into disk mode.
The sad iPod icon is usually indicative of a hard drive problem, and if none of the above help, it may need service.

HELP!! ipod mini has lost its songs and pc wont recognise it

I've turned my ipod mini on today after not using it for a week. I plugged it in to the pc via the usb cable and itunes popped up as usual. My ipod wasn't on the source list and a box appeared saying that itunes didn't recognise my ipod and I had to go to software updater to reset it. There was no frowny face or all the other icons that appear when there's a problem. All the songs and folders I had on the ipod had disappeared even though they were still on itunes. After spending almost 2hrs downloading the new version and updater (dial-up) it still didn't recognise it.
I tried to reset it but got the message "ipod updater...... can't install firmware on connected ipod. The ipod's hardware and the updater firmware are not compatible".
I've done held the menu and select button to restore factory settings etc and its still the same.
It's constantly charging whilst plugged in and nothing I do will get my songs back on the ipod.
It was fine a week ago when I last used it and can't understand where all the gremlins have appeared from. No one else has used it.
Someone out there please help.

How were you able to plug in your iPod, your iTunes opened because of it but then it says it didn't recognize it? LOL Funny..
iPod not recognized by iTunes
http://docs.info.apple.com/article.html?artnum=61771

Ipod min has stopped being recognised

My ipod mini was installed on my windows XP and tunes bought/downloaded from itunes. Six months later and computer has stopped recognising ipod. Message says to "reset" or "restore" and only the restore option (with subsequent loss of songs) can be activated.
Need suggestions to ensure that original PC recognises ipod.
Posible cause of problem: ipod was connected to a Mac to download songs from a friend's itunes (no songs bought).
Thanks!

I have now removed and re-installed every piece of Apple Software on my laptop. I assume this would result in the drivers being re-installed.
However, when I plug the iPOD in a message comes up 'Installing Device Drivers'. Then a message comes up that they are installed successfully, but it does also say 'Searching folders for preconfigured drivers...'. After 10 mins I assumed this did not mean anything and closed the window.
It is not convenient for me to check the other computer's drivers. Anyway, the iPOD used to work on this computer. The only thing I have done on this computer re device drivers is to start using a USB mouse (which installed drivers) and I also checked them all for updates. Only the Intel ones updated.
Needless to say the iPOD is still unrecognised in iTunes.
Any further help much appreciated.
John

Ipod mini has died

Help!I just bought accessories for ipod mini 4GB and was working fine till battery died and i tried to recharge it. Now it wont switch on at all. i get no response and my computer doesnt register it either. i have been through all the reset/troubleshooting steps and nothing. i even let the battery drain and tried again to no avail. the worst part is that i bought the thing in the UK and am now in South Africa and Apple says theres no support out here- not even a service store. can anybody help? i really dont want to lose my ipod!
Philips Windows XP

Hi,
I've got a similar problem. How old is your iPod? Mine's between two and three years old, and it seemed to be getting near battery replacement time (the battery was lasting about 45-60 minutes between charges). Now it won't draw power either from a socket or from my computer.
As for battery replacement, there may be no Apple Authorised outlets, but I'm sure that there are perfectly good battery replacement options out there. A cursory Google search brough up a couple (for example, http://www.sonnettech.com/product/ipod/batteries/service.html - this is just an example; being UK-based, I'm not in a position to recommend them).
When you spoke to Apple, did you call their iPod service number - (011) 719 9161? This was listed at http://www.zastore.co.za/ - seems like the Apple store has been outsourced in SA.
Anyway, good luck. And if you get a chance, let me know how old your iPod is and whether it's first- or second-gen so I can judge whether my problem's related.
Cheers.
Powerbook G4 Titanium 500MHz Mac OS X (10.4.8) 1GB RAM

Ipod Mini has unhappy icon with an exclamation mark

When I turn on my Ipod mini I get an unhappy icon with an exclamation mark. I attempted to restore my mini, but then my computer doesn't recognize the ipod when i plug it into the USB port. What can I do?
I have a dell dimension E310.

Check these out:
iPod Doesn’t Appear in iTunes/iPod Sad Icon
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

Ipod mini has a sad face!!

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