IPod mini is frozen

PLEASE HELP. my ipod mini got frozen suddenly. none of its 'click wheel' buttons are working. the hold button is okay as i can see the lock on the LCD when i set it to hold. i've tried to
reset the ipod mini at most 10 times and
(ii) restored it twice.
(iii)i've even tried to reset it while it is on power on my PC.
I can switch on the ipod only by switching the hold to on and then to off.
Please suggest something? Thanks.

Thank you very much for your response.
As suggested, I let my iPod battery run out and then plugged it back into my PC to charge. After about 1 hr., it was back to normal...I'm hoping!
BTW - is this a common occurance? The reason I ask is that I'm wondering if it happened naturally or if it is because earlier in the day my daughter dropped it. It worked fine after it was dropped, but 45 mins. later it locked up.
I have an opportunity to exchange it (iPod Mini, if damaged) for the Nano or regular iPod (since the mini's no longer exist), but if this is purely coincidental, then I would rather keep it.
Anyone have any suggestions or comments?

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See these troubleshooting articles.
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Just let the battery die on your iPod… This is only advice we can give you… If I were you, I will insist on reseting it… the best way is to let it die on your iPod too…
But, it doesn't work, and if you're still under warranty, call Apple and ask for a replacement…
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but you don't have any strange message such as a folder with an exclamation mark, or a sad iPod with eye-crosses ?

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many thanks, might give them a try. Had a look at their website and seems to be £5.00 charge for diagnostic if turns out to be uneconomic to repair - which isn't too bad. Has anybody got any feedback from using these people for repairs - can't be worse than Apple!
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