IPOD Mini is not recognized by my PC

Help!
I can't restore/update my Ipod Mini because my PC won't recognize it.
When I reset the Ipod I get a folder/! or an Apple symbol - nothing more.
The computer seems to be able to charge the Ipod, but doesn't recognize it - doesn't start Itunes, shows no icons, etc.
And I can't get it to go into disk mode.
Help! Anyone know any tricks?

Hi I'm writing on behalf of my teenage son as I've taken over his cause....He bought his ipod in Florida in July (we live in the UK) but like yours it isn't recognised. We've been on the troubleshoot web page, bought a Fire wire cable to give it an extra boost and rung the UK support line. They said the answer would be using a 2.0 USB port. Ha ha! we've got Windows XP with all singing all dancing 2.0 USB ports...so that was useless. I've just rung them again and got the web address to send it back and after much messing about I think it rejected my request as it has a US id no.Does anybody out there know what I can do? The store wont take it back as there was only a 30 day return policy but the ipod has a years warrenty.........Any ideas???

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