Ipod mini not showing up on windows

Pls help.. I've had my ipod mini for a year and now Im having MAJOR problems with my ipod mini:
First, my ipod mini is displaying the sad face icon so i cant use it at all.
Second, my computer wont recognize my ipod anymore. Everytime i plug it into my USB, nothing shows up on my pc.. iTunes doesnt recognize it and neither does the ipod updater.
I tried the 5Rs suggested on the help site. In fact, i tried EVERYTHING suggested on the site.. except i CANT RESTORE my ipod mini because my computer wont recognize it!!
I would appreciate any help! Thanks!

Hi there,
I got the same problem as els1017 from time to time - the computer doesn't recognise the ipod mini after connection, but after a while (about 3-5 min), the notebk computer recongnises the ipod mini & charges it. i worried that my ipod mini is "dead" already everytime the computer can't recongnise it.
Any idea on the normal time for the computer to recongise the ipod after connection? i hv this ipod mini last june (still less than 1 yr), can i make the computer to realise the ipod mini faster?
tks...pmwcheung
Connect your iPod to your computer. Wait for the
iPod to realize it is connected to a computer. Then,
open My Computer, and see if there is an Apple iPod
or Removable Disk listed under "Devices with
Removable Storage."
Let me know what happens!
~CG
ibm x 31 Windows XP

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Knowledge Base Document #61711 on iPod missing in "My Computer" or in iTunes on Windows
Knowledge Base Document #93499 on Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
Knowledge Base Document #61003 on iPod shows a folder icon with exclamation point when you turn it on
Knowledge Base Document #61584 goes over When the iPod Only Shows an Apple Logo and Doesn't Start Up
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