Ipod mini not working; weird screen shows up

My iTunes is not recognizing my ipod mini, and when I connect it to power adapter, the apple logo shows up, then there is a file with a triangle next to it, and under it, says "www.apple.com/support/ipod". Have any of you guys seen that before?
Thanks.

See if these help.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.

Similar Messages

  • HELP ME!! iPod mini not working

    ok.. my iPod is not working.. i try to turn it on and all that comes up is the apple logo.. and it makes this really loud whirring sound.. the apple logo goes away and then the little sad ipod icon comes up and it turns off.. i dont know what else to do.. i have tried charging it and connecting it to my computer.. i have tried manually resetting it but it wont work.. i cant restore it using the computer because it does not connect.. somebody please help me!
    ipod mini   Windows XP  

    well first off I would contact apple and see what they say.. if they will fix it, how much it could/would cost etc. If they wont help you I suggest going with a ipod repair company.. something like www.ipodmods.com or www.ipodresq.com. Get in touch with them add see again if they are willing to look at it and how much it will/could cost..
    good luck.
    KoDor

  • Second hand ipod mini- not working?

    I ordered a used ipod mini off amazon cos it was cheap and it won't work. I've charged it for 4 hours like it says and when i turn it on it shows ther apple icon then it goes to a language screne. sometimes it lets me scroll through the languages nd others it just does nothing. Also when i select a language nothing happens? i've tried reseting it but that makes no difference.
    Sometiems when i turn it on it shows a battery with a exclamation mark! what does this mean? i fully charged it so do i need a new battery?
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    xxx
      Windows XP  

    Try Restoring the iPod with the most recent iPod Updater (version 1.4.1 I believe). To get it, click the iPod+iTunes link at the top of this screen, then scroll down on the left.
    Here is a link to the 5Rs tutorials: use the drop-down menu to navgiate through the different ones.
    http://www.apple.com/support/ipod/tutorial/ipgettingstartedt16.html
    I am not exactly sure what the battery symbol you described means, but I'm sure if you searched the iPod forums for something like "Battery with exclamation point" you would find it.
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  • Need Help Ipod mini not working

    I have a mini and it won't show up on my computer, at least I can't find it anywhere, if anyone one has had this problem please let me know if you remember some simple, and basic steps please write them out, I would greatly appreciate it, Thank You.

    Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various solutions that you can try to correct your problem. One should work.
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    This will often get it recognized. It may take several attempts.
    Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
    Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
    Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
    If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
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    Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
    Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
    Also See:
    Your Windows PC doesn't recognize iPod
    iPod does not appear in iTunes or on the desktop
    iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
    If all else fails, there have been some successes using the information in this post below. WARNING: I have absolutely no clue to what this download file does, and introducing it into your PC environment is risky. Some Forum posters have experienced less than benign results. Proceed at you own risk.
    http://discussions.apple.com/message.jspa?messageID=1222335#1222335

  • Ipod mini not working HELP PLEASE!!!!!

    my ipod mini is showing the apple logo, a sad face and then a battery sign with a fire bolt when i try plugging it into the computer. also, my computer wont recognize it at all. I've tried resetting and restoring it many times but its not working. what should i do!?!?!?!?! I've tried to make an appointment with the Genius Bar but they are too busy and my warrenty expires really soon!!
    HELP!!!!!!
    ipod mini   Windows XP  
    ipod mini   Windows XP  

    Hi Ssh,
    Welcome to Apple Discussions
    You may want to look at...
    Knowledge Base Document #61711 on iPod missing in "My Computer" or in iTunes on Windows
    Knowledge Base Document #93499 on Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    Knowledge Base Document #61003 on iPod shows a folder icon with exclamation point when you turn it on
    Knowledge Base Document #61584 goes over When the iPod Only Shows an Apple Logo and Doesn't Start Up
    Jon
    Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

  • IPOD MINI NOT WORKING AT ALL! HELP!!

    my ipod mini is not working at all.
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    Try these.
    iPod won't turn on.
    iPod battery doesn't charge.
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  • IPod Mini not working with new car stereo

    I just got a 2007 Sienna in which the audio system includes an AUX port for connecting to my iPod. However, when I connect the two (using a RadioShack Gold Series audio dubbing cable recommended by RadioShack), nothing happens. My iPod is not locked, and it works with headphones and also through the FM transmitter (although the latter not very well at all).
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    Doh. Never mind. I just figured out it was a volume problem.

  • HT201210 when i did the new update my ipod does not work the screen is now white

    when i did the new update my ipod will not turn on the screen gets lines then turns white or blue or green with lines what do i do to fix it???

    Try:
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    I've intalled the latest updates to the OS on my MAC Laptop and the latest version of Itunes.
    Itunes saw a system that needed to be restore and took two hours to down load something (sorry, can't recall).  After the down load, I'm still stuck with the conect to Ituense with USB cable on the screen.
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    http://support.apple.com/kb/HT1414
    http://support.apple.com/kb/HT1808
    http://support.apple.com/kb/TS1591
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    G

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    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
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    Here is a pretty comprehensive post about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
    The Sad iPod icon.

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    I downloaded the netflix app today, but when I open the program it loads the netflix welcome screen then the screen goes gray and nothing happens. How do I get netflix to work on my 2nd generation ipod touch? I am running iOS4.

    A friend from work came up with this, but I forgot to ask him how he came across it. I think his Ipad was working then stopped and he didn't change anything and figured out the time was off.
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    When i plug my iPOD into the USB port it reads "Itunes cannot read the contents of the iPOD "K's IPOD". Use the iPOD Software Updater application to restore the iPOD to factry settings." I dowloaded the software update and the message is still coming up on my Itunes. What is the problem? Am i doing something wrong?

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    Simply downloading the software is not sufficient. You should use the iPod updater to restore it.

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    Hi Sara Rips,
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    Well, the only thing that resembled some type of a question was "WHO THE **** OKed THIS Didnt they test this before it went out the door". However, with the lack of punctuation I wasn't so sure myself.
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