IPod mini's capacity locked

the amount of songs my friend's ipod mini can upload has been locked (i believe). there's a little locked symbol at the bottom of iTunes where it tells you how much GB you have left. there is still 205 mb left. I am unable to click on any of the songs or upload onto the mini. can someone tell me how to unlock the GB? thanks.

The lock you see indicates automatic updating. You should be able to install songs with no problem. If she's updating playlists only, you'll need to make sure the songs you're adding are in a playlist that is updated.
Since she's automatically updating, you will NOT be able to click and play any of the songs on her iPod within iTunes.

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