IPod mini screen is frozen as either apple symbol or external charge screen

Hey,
Just a little problem here; I can't make my iPod mini (old and gold) play music, readable by the computer, or anything useful. I tried the 5 R's and after changing the mini to disk mode it asked to be charged externally. I bought an external charger, but it will not remove the screen of the Apple symbol or the external charger. When unplugged, it refuses to turn on, except it will show these two screens when you attempt to restart it. Also, I tried many ports on this computer, a new USB wire, and anything I could find in six hours of searching online in support...How do I make this problem disappear without using the my expired warranty?
Much appreciated,
Tom

Welcome to Apple Discussions!
Do any of these help?
iPod Only Shows An Apple Logo and Will Not Start Up
iPod Only Shows An Apple Logo
http://docs.info.apple.com/article.html?artnum=302420
btabz

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