Ipod mini screen issues

I had an first gen. IPOD mini that broke was replaced by apple about 4 months ago. Now the ipod is acting up again. I recently gave this ipod to my sister because I was buying a new one. When I had it, it never had any issues. Now that she has loaded her music on it it has started acting up, I dont know if that is related to anything or not. (maybe a corrupted file she loaded.) The problem is that when you push a button on the ipod to turn it on, it turns on but the second you release the button the screen goes blank. If you put on song, the screen will blank but the song will still play. Also if the backlight is on, the backlight will stay on, but there will be no words on the screen. If you hold down any one of the buttons the screen stays on, even if its a slight push on the buttons it turns the screen on.
I have already tried restoring factory settings, and updating the ipod. Neither of those solutions worked. Can anyone help?

Welcome to Apple Discussions!
Unfortunately, if neither of those helped the situation you may need to send it in again.
btabz

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http://manuals.info.apple.com/MANUALS/0/MA96/en_US/iPod_mini_2nd_Gen_UserGuide.p df
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Yes it is normal.
You might want to hit "sovled" next to Jeff's post so that he gets points and credit for answering your question. It also helps if someone has a similar question. They come here and know which post solved the issue!
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