IPod mini stuck on apple logo

I played a song on my ipod mini and it crashed so I tried reseting it. Now its stuck on the Apple logo. I tried plugging it into the computer but no luck. Please help.

Try these basic troubleshooting steps one at a time.
The Five Rs.
iPod shows only an Apple logo and doesn't start up.
When restoring the iPod, it's often useful to put it into disk mode first.
Putting iPod into disk mode.

Similar Messages

Ipod mini stuck with apple logo displayed

My ipod mini only displays the apple logo, will not reset, and is not recognized by the computer (doesn't open iTunes or appear on the desktop when I manually open iTunes). Has charged all day so battery should not be the problem. When I try to reset, the apple logo will briefly disappear then immediately come back on. Cannot get anything else to display. Any suggestions??

Thanks. I tried to put it into disk mode but it wouldn't do it. The apple logo still displays, but now it blinks when plugged into the computer, and stays solid when plugged into the AC adaptor. It is my son's iPod and he just told the battery hasn't been holding its charge as long as it used to. But this sounds like more than a battery problem to me. What do you think? It was purchased in Dec of last year. Thanks for all your effort to help me!
theresa

My iPod touch stuck in apple logo.I try to recovered ,but after recovery start its says error message comes and says try later.what should i do ?

my iPod touch stuck in apple logo.I try to recovered ,but after recovery start error message comes and says try later.what should i do ?

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

IPod Touch stuck on Apple Logo HELP!!!

My iPod Touch 4g is stuck on the Apple logo. I have tried the home button and power button together and it keeps going back to the Apple Logo. And then it is stuck there. Please help!!!

http://ipod.about.com/od/iphonetroubleshooting/f/Iphone-Stuck-At-Apple-Logo.htm
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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IPod Touch stuck at Apple logo

My iPod Touch 2nd generation is stuck at Apple logo and won't turn on. It won't connect to iTunes either. Help.

I am having this same issue. My battery died and now when I hook it into the computer Itunes doesnt recognize it and it wont load past the apple logo. I have tried resetting and holding down the buttons but nothing works

My iPod Nano Stuck in Apple Logo

My iPod Nano 3rd gen. stuck in apple logo. I did the reset thing and yes --it reset but will stay in Apple logo. I also tried the disk mode thing --and it did not work. What should I do???

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

My ipod is stuck on apple logo.

I have tried resetting it but again it is stuck on apple logo.How can i fix it??please help me. =/

Have you tried here:
iPhone and iPod touch: Frozen and unresponsive
Next would be to let the battery fully dain. Then charge and try again.

My iPod is stuck on apple logo and I get a 1434 Error when trying to restore it.

Hello, I hope somebody can help me. I have a 120 gb ipod classic (6th generation). I purchased it a long time ago. It was working fine for a few years and then suddenly it's been stuck on the apple logo ever since.
I tried to restore it by putting in on disk mode and connecting it to my Mac. My iTunes recognizes the device (But my Mac doesn't!). On iTunes, I tried to restore it, but I get an error message 1434, stating that the restoration could not be completed.
I read that I should try to erase the drive with Disk Utility, but when I get there, the button to erase the drive is unclickable. I tried to partition as well, but it also did not work (maybe I am doing it wrong? Could somebody direct me with better instructions?)
I'm wondering if the hard drive is dying, or if I have a bad ribbon, or if the logic board itself is broken. Not sure what method of action I should take. I can't even get into the diagnostic screen.
PLEASE HELP!

Hello E1777,
You can try this link to download iTunes from the Apple website. It should resolve the issue for you.
iTunes 11.0.4
http://support.apple.com/kb/dl1614
Thanks for using Apple Support Communities.
Regards,
-Norm G.

IPod mini frozen with Apple logo on screen

After charging the iPod several nights ago, the Apple logo has remained permanently on the screen until the battery runs down. We have tried all the combinations of resetting it, and occassionally get a flicker of a line on the screen, but the logo always comes back. The only other display is the low battery symbol when we attempt to reset it when the battery is low.
The iPod is also no longer communicating with the computer as it does not appear in iTunes. We have had a bit of trouble with it over the past 6 months, having had to deal with several other frozen episodes, but it usually comes back to life. Not this time however.
I have not attempted a full restore yet - is this likely to achieve anything or does it need service (or a good stomping on perhaps?)
thanks
Windows XP

Before you go to buy a new one, do you want to have a last try?
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
In case you need an old versions (window only)
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2997880
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Ipod Nano Stuck on Apple Logo

My Ipod Nano seems to be stuck on the apple logo. I tried a hard reset and it did nothing and itunes isn't recognizing it. When a similar thing happend to my Ipod Touch i was able to boot into recovery mode and restore a backup. Does Ipod Nano have the same mode?

Hello Elektra2009,
And welcome to Apple Discussions!
I am no guru when it comes to iPod touches, but I do know that nano has no feature like that. However, if you have already tried a hard reset, I would try manually putting the iPod into [Disk Mode|http://support.apple.com/kb/HT1363]. If you can do that, and get iTunes to recognize it, I think it would be an excellent idea to restore as well.
Hope this helps.
B-rock

Ipod 5 stuck on apple logo screen

last night(about 22 hours ago) i tried to update my ipod 5 to ios 8.2 I clicked the install button and then left my ipod on my desk charging. I came back about an hour later and it was stuck on the apple logo screen but with no progress bar. Every minute or so so about 10 minutes it started to glitch out and shut down right when the lock screen would show up. It has been on the apple logo screen since then and i just got back from school to find it stuck. Occasionally it will get a little dimmer, but about a minute later it will be bright again.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch stuck on apple logo screen and empty loading bar

This is what happened. I got a friend who knows how to download games in my ipod touch. But as it turned out He broke it
He cant restore it. I tried DFU mode the restoring. and even Redsnow! its just stuck on a Apple logo and an empty loading bar under it.
and when you look at itunes it says "waiting for ipod" but it doesn't do ANYTHING! i left it like that for 2 days and it haven't load a single bit.
please help. if you have an answer please give the steps. Ive been searching for the past two weeks on my own and i can't fix it.

Try mstarting with the bold
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipod touch stuck on apple logo. Please Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ok, So Heres the whole story. I was trying to download the app "shozu" on my ipod from the wifi app store. a pop up came on my ipod and said that it was unable to download and it will be a available next time i sync my ipod with itunes. So i pluged in my ipod to my copmputer and itunes opened, it started to sync my ipod, it went through the long back up and then said syncing shozu to ipod. so i was waiting and noticed it said ipod sync complete, but i looked at my ipod and saw it was stuck on the sync in progress screen with the slide bar saying slide to cancel sync, but my ipod was froze. i waited awhile and it still was stuck on that screen so i disconected my ipod and held the sleep button and home screen button till my ipod shut off and the apple logo appeared. Its now been stuck on the apple logo for about 5 houre now. When i connect it to my computer, it takes about 10 minutes for itunes to reconize my ipod then it says syncing ipod in the itunes screen but my ipod is still stuck on the apple logo. pleaase help me fix my ipod. i desperatly need my ipod. i apreaciate any help at all. thank so much.

hi i have recently had the same problem but had to restore my ipod touch more than a dozen times since march of this year. i sent an email to apple and within 3 working days they had collected my ipod by ups and delivered me a new one. i can only say what a fantastic service and whats even better i didnt have to download my music again its like it picked up from where it had left. fantastic service second to none, i suggest you try it apple have provided an excellent service. let me know how you get on. also there is a ver helpful book that i purchased from wh smith the rough guide to ipods isbn number is 978-1-85828-060-8 this is very informative and gives you a whole host of info that otherwise you would need a forest to print on line. donny

IPod touch stuck at apple logo (while rebooting)

my ipod touch 4th generation has got stuck while switching it on . And when the apple logo came it got stuck . I tried connecting it to itunes , it recognised but still it was stuck . it has been 4-5 hours since it was stuck. i would like to get some help!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ipad mini stuck on apple logo!!! please help! emergency!

today i tried to update ios 8.1.3 (the latest update of apple i think) but it just keep showing up the apple logo. now i just can't turn on my ipad mini because it just keep showing the apple logo for minutes and nothing happened. what show i do? i tried holding the sleep button and home button together but nothing happened. should i go to the apple store and ask fr help? please help! it's an emergency because my ipad mini is important to me and everything is inside of the gadget.

Connect the device to the computer and iTunes and follow the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

IPod mini stuck on apple logo

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