IPOD MINI&UPDATER PROBLEM!! THIS IS NOT NORMAL!!

Hello guys
I just downloaded the newest iPod updater 2006-01-10 for my brother's iPod mini. There was an update necessary. So then I install it, plug the iPod into my computer, and it determines that update is necessary. So I then update it. Normal routine. But when it says "please leave the iPod connected while it reboots" or something of that sort, it stays like that. Its not frozen, and Windows still responds. When I try to exit the program, it says "Can't interrupt process." So then I just remove the Mini from with Safely Remove Hardware. Now here's where it gets spookier and weirder. After I disconnect the Mini, I try to play a song. It plays. I try to forward to the next song. It doesn't! I try to rewind to the last song. It doesn't!! I reset the iPod then try it again. It still doesn't! It pauses, plays, and click wheel respongs, but it just doesn't wanna forward/rewind. So then I connect the Mini to my computer, and open the updater, thinking to restore the Mini. Then this dialogue comes up, saying "iPod service error." I can't even restore now. I tried the same thing with the updater 2005-11-17, and does the same thing to me. What is wrong? Has anyone had this similar or same problem? Is this because of the updater? Now I think I have no choice but to bring it to Apple store...if I can't find a solution to this. Please!! Help!! Thank you!!

Oh and by the way when I keep holding the forward/rewind button, it can still search (if thats what its called) meaning that I can still go to a certain point in a song I choose so that I can start listening from there.

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