Ipod mini won't plays songs, keeps skipping

I've had my ipod mini for the last year but 4 to 5 months ago it stopped working and I'm just now finding the time to deal with this. My ipod is a mess and I'm not sure if it can even be fixed without some technician messing around with it but any help would be GREATLY appreciated. This is a long one...
The problem was:
When I selected a song from a playlist (or any category) to play it, the song information would pop up on the screen and it would play the first milisecond of the song and then the next song on the list would pop up and the ipod would do the same thing. It would do this over and over for every song on the playlist until it reached the end of the list. It did this for every category. I restarted it and NOTHING worked. But at least it turned on then. Now it doesn't.
The problem now:
I reset my ipod and took all of the songs off of iTunes, just in case. When I tried to turn the ipod back on, the folder with the exclamation point alert popped up and now the ipod won't turn on at all.
I put songs back into iTunes and tried to update my ipod and iTunes said that it was importing the songs but the ipod still won't turn on. I reset it once again just in case and I didn't put any more songs in it because that just seems to make it worse. So now the ipod has no songs in it and it still won't turn on.
It keeps giving me the same alert after a few minutes of the apple symbol and I've plugged it into my computer and it says that it's charging but it will do nothing else but charge.
  Windows XP  

step 1: try to restore it. this will remove everything on the ipod. then it will make sure it is current and nothing will be left on the ipod. then, just reload your music

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