IPod Mini: Won't respond, Won't Connect to Computer...Help please?

I have iPod Mini, a little over a year. Model A1051.
It will not turn on, or restart.
When connected to the USB 2.0, the computer does not recognize that it is connected.
I've downloaded the iPod updater, but since the computer does not recognize it, nothing happens.
I know there is nothing wrong with my computer or USB 2.0 ports because I also have an iPod Video, Model A1136.
This iPod Video works fine, and connects correctly to the computer and iTunes.
Two days ago, my iPod Mini would not turn on, but when I hooked it up to my computer, through the USB 2.0, the "battery charging" icon came up and I let it charge overnight. The next day, the "restart" (apple) icon was flashing on and off every other second, and that's when I realized it was not registering in iTunes. Eventually, the flashing icon stopped, and at that point, the computer would not respond to toggling the hold switch and holding the center and on/off buttons.
Is the battery dead for good?
Is there some kind of warranty that covers this type of problem because it is a first generation iPod Mini (I heard that the first generation iPod Minis all had faulty batteries)?
If there is no warranty or coverage, is this fixable? How much would it cost?
Please comment if you have any suggestions...or the cure.

First, have you tried resetting it by holding the MENU and SELECT (center) buttons until you see the Apple logo while it's connected?
Your iPod came with a one-year warranty. Since your iPod is over a year old, unless you purchased an extended warranty, this will not be covered. Don't give up hope though... we'll likely be able to get it sorted.
As for the first generation battery rumor you heard - I have a two year old first generation mini that's still working perfectly.

Similar Messages

Won't connect to internet, help please

I am back in my apartment at school and they replaced the cable with just another one, almost the same thing, but the problem is that when i connect the cable straight to my CPU it works fine, but when i plug the cable into my airport express it just blinks amber and it shows the connection and even says i am connected but it won't connect to the internet, please help me. my brother will be here tomorrow and i need to get this wireless setup. thanks so much for the help.

Connect the modem to your Airport Express. Then pull power to both for at least five minutes. Then plug power into the modem and wait a minute. Then plug power into the Airport Express and wait a minute. Then try internet access again.

Ipod mini won't connect to my computer

I've tried plugging my mini into my computer, and when I do nothing happens. The computer doesn't even respond to it being there. If i restart the iPod while it is plugged in, it will start to charge, but will not communicate with the computer, (sync itself, be found under itunes, etc.) I can't restore it, because it won't connect to itunes. Every once in a while it will work properly, but those times are random. Please help!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod mini won't connect after software update

I was using my ipod mini without problems on my mac powerboook until I downloaded and installed the latest ipod software updater yesterday. Since installing the application and clicking update in the software I can't get my computer to recognise the mini at all no matter what I do. Neither Itunes or the software updater sees my ipod and the ipod itself either says do not disconnect or shows a folder icon with an exclamation mark. Anybody know how to get out of this limbo state it seems to be in?

One thing you can try (AT YOUR OWN RISK - though I have done this on my own iPod mini using my PB and it has fixed issues similar to those that you are reporting), connect the iPod to your mac and then launch the disk utility app. If you're on a windows machine, this obviously won't help you although there may be a similar procedure. When the disk utility app comes up, if your iPod shows up in the left panel after a moment, highlight it by clicking on the name. If you try to verify it, you'll probably get a report of errors - don't panic - go to the erase pane and erase the drive (I think you can select either format with journaled or unjournaled - they both seem to work for me). MAKE SURE YOU"VE SELECTED THE iPOD DISK BEFORE YOU ERASE THE DRIVE!!!
After you erase the drive, you'll need to reapply the latest iPod update to restore the iPod OS (if you don't do this you may still be able to load music but it won't play and you'll still see the exclamation point display). After you reapply the update, you will hopefully back to normal. Re load your tunes and enjoy your iPod again!
Hope this helps.

Ipod touch won't connect to computer, windows 7, and itunes, and won't charge on my computer

Whenever I plug in my ipod touch to my computer, NOTHING HAPPENS.There is no "bleep" sound, nothing shows up under my computer, nothing shows up in itunes, and my ipod touch won't even charge. How can I fix this?
I have tried many things to fix this issue, including reading and doing everything listed under "iOS: Device not recognized in iTunes for Windows".
I have:
- deleted itunes and reinstalled it
- reset my ipod touch using the home and power key
- tried fixing drivers
- using a different cord
- using a different computer (my ipod touch won't even show up on any other computer)
etc.
And yet my ipod touch still will not connect to my computer or itunes, and will not charge on my computer. It charges fine in the wall, though.
I have more information that I believe may be integral to fix this issue:
- My ipod touch is up to date with iOS 8.0.2
- My itunes is up to date with version 11.4
- I tried to connect my ipod using bluetooth, and it shows up like this
(other than this, it won't show up on my computer at all)
- After I had updated my ipod touch and itunes and even synced my ipod (which had worked fine), I had then put a facebook app and facebook message app on my ipod touch, which after I had done that the next day I noticed that my ipod touch would not even show up on my computer at all (so I deleted the apps) and yet the problem is still persisting.
- I installed iCloud on both my ipod touch and my itunes
- Other than what I stated, I have not made any changes to my ipod touch.
In my device manager, NO APPLE PRODUCTS/DRIVERS SHOW UP ANYWHERE
The only place that apple mobile device show up at is here -
I've even tried to reset/stop/set to automatic the Apple Mobile Device here, and still it does not help.
Someone please help me. I've provided much information, so some assistance would really be appreciated. If I need to provide more information, please let me know.

You can try going to Settings>General>Reset>Erase all content and setting and then try setting up via iTunes. If still problem then set up via wifi and go to an Apple Store
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Ipod touch won't connect to computer at all.

I got a new generation iPod touch for christmas. Updated the iTunes and all that jazz and it worked fine. I probably only plugged it in about 3 times or so because I have a dock that can charge it. (I haven't plugged it into the computer since I put it on the dock so maybe that has something to do with it?)But today I plugged it in and it won't connect to the computer at all. The computer recognizes it because when I plug it in that pop up comes up that says "this device can perform faster if you connect to it a Hi-Speed USB port" but it won't charge or connect to iTunes. But, my other ipod will connect and open iTunes with no problem.
Any ideas? I don't know what else to do and nothing on the support pages fixes my problems so I really need you guys.

nope. i thought about trying to restore it but i'm afraid i'm going to be stuck with a 300 dollar ipod with nothing on it. and i think it's completely stupid that you have to pay for support because i was looking for a number to call but my parents didn't get any coverage when they bought it for me. i don't know if you have it but if you do, try calling and please please pleaseeee let me know. you'd be my savior. haha.

Songs purchased on iPod touch won't transfer to computer. PLEASE REPLY

Hi I bought an iPod shuffle today and I wanted to sync songs i bought on my iPod touch and they just wont sync to my computer.

Authorize the computer from the Store menu if not previously done, and then choose it in the File menu.
(57539)

IPod touch won't connect to computer after failed update?????

A few days ago, I had received a new cable to update my iPod touch from Amazon. This cable is not made by Apple. I have had two cables in the past from Apple, one that came with my 1st Generation Nano and one that came with my iPod touch. The former cable is the older version of the cable, while the latter is the newer version. A year ago the newer cable that came with the iPod touch broke. So I bought a new one from Apple. Then that one broke in June. Because I did not want to spend any money on a new one, I just used my old cable. It worked for a while until it stopped functioning. I have not updated my iPod touch until recently when I had purchased this new cable (which looks like the older version of the cable). It had updated my sister's 4 year old Video iPod and my 1st generation Nano. When I had plugged in my iPod touch with this new cable, my Compaq Presario V6000 laptop said it was syncing the iPod. But on the iPod screen it was saying the opposite. It was allowing me to use my iPod while Syncing it. Recently it has been doing that, when this iPod was brand new it was saying syncing, cancel to unsync. Now here is where the problem with my iPod has occured. So on the sync page on iTunes it said that there was a new update ready for my iPod. So I clicked update and allowed iTunes to download the software, extract the old software, and back it up. But in the middle of backing it up, it said my iPod was disconnected from my computer. When it was clearly connected to my laptop. I unconnected my iPod and reconnected. Now it said it was connected. It said I had to restore my iPod to its original settings and while it was doing so, it said that my iPod had disconnected again, while it was clearly plugged into the computer. Now my iPod won't even update at all. And every time I press the hold button it shows the symbol for itunes and the cable, meaning that I should be connecting to itunes, even though it is hooked up to the computer but not being recognized. The cable works though, because right after this I had updated my Nano to see if the cable was broken. I forgot to mention that similar problems with connecting and disconnecting occurred with the other plugs to, but not to this extent. Can anybody please help me solve this problem? Could it be the cord? My ipod? My laptop(I would say that it is my laptop's fault, seeing that it is a piece of garbage. But I tried connecting my iPod to my sister's macbook pro and it did not work either)? Would you recommend me to just bring my ipod, the new cable, and my laptop to the Genius Bar at the Apple Store and ask them in person??
*Sorry if some of the wording does not make sense. If you need any other information ask me. I want this solved as soon as possible.*

Could there be a problem that is happening to my ipod right now that is not associated with a usb cable problem? I want to avoid buying a new cable until I eliminate all other problems that I could have. If it is not a cable problem I don't want to spend money on something that is not necessary at the moment.
By the way, by following your advice with my current cable, iTunes recognized my iPod, and said you must restore this iPod before you can use it with iTunes. I clicked on restore. It extracted the software and once that was done it said Preparing iPod for restoring. It started to do it but then it said "The iPod "iPod" could not be restored. An unknown error occurred (13)."

IPod touch won't connect to computer

my parents bought me an IPod touch for Christmas and loaded all their music on it. I opened it up last night, charged it and it worked! Wonderfully. This morning there's an icon showing a power cord and the iTunes logo and my computer says it needs to be restored for some reason. It won't link up. I keep hearing the noise for it connecting and disconnecting....then an error code (9). I've researched it and tried to follow all the steps. I'veade sure my USB driver is good. ive uninstalled iTunes and all apple software....reinstalled it. Nothing works. I'm forward deployed in the military and don't have access to an Apple Store anywhere near me. I'm hoping that my parents didn't waste their money on something that won't work. Please help!

Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Next try on another computer

IPod Classic Won't Connect to Computer or iTunes

My iPod Classic 160GB started to stop showing up both in Finder and on iTunes a few weeks ago. If I connect it to a wall charger then it will still charge, so I'm fairly sure it's not a problem with the cable dock or anything. I've literally tried every suggestion I could find, but nothing has worked so far. The iPod still plays music fine, but it won't sync with iTunes or show up at all in Finder.
I've already tried resetting it (both while connected to the computer and not) and switching USB ports (it didn't work on another computer's USB ports either). I've tried everything listed on Apple's recommended solutions to this problem. I'm mostly resigned to having to get a new device, but I wanted to check and see if anyone else had any other possible solutions. Once again, I have tried all the basic troubleshooting problems, so please don't give me those. I would appreciate any help you guys can offer, thanks!

I have this problem too please help.

My iPod Touch won't connect to iTunes! Please help!

When I turn on my iPod touch, it tells me to connect to iTunes. When I plug it in, iTunes doesn't recognize my iPod touch. It charges it, but it won't come up in iTunes. I would reset my iPod touch, but my Sleep/Wake button doesen't work. I really don't know what to do. Please help!

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

IPod Nano 4GB won't connect!! help please!

ok so here's my problem::
i lost my original USB 2.0 charger cord and i got a new one yesterday. same thing..
only thing is, my iPod won't charge now. first, i plugged it into the laptop, and it said i needed to download iTunes. i did that & still didn't work. then, i tried charging it on the original computer i used to install my iPod when i got it. it still wont work. i tried the directions in the book the iPod Nano came with, and that didn't work..
!!HELP!!

The fifth generation iPods do not support synchronization through FireWire because they don't have the hardware component to include this. The component was dropped in part because syncing your entire iTunes library normally only needs to be done once unless the iPod is restored, and it will take longer for the iPod to fully charge than it will take to complete the synchronization through USB, and partially to make the iPod slightly smaller and save money. The time difference needed for subsequent synchronizations isn't nearly as noticeable.
(13875)

Ipod touch won't connect to computer or itunes

I've tried to sync mt ipod touch but it no longer connects to the computer or itunes

Have you worked through each and every suggestion in this Apple support document?
iOS: Device not recognized in iTunes for Windows
B-rock

Ipod video won't connect to computer when plugged in....nano still does

My ipod 5th Gen video ipod doesn't connect when plugged into usb. The nano I have connects just fine. The ipod turns on, but the battery icon doesn't show it is charging and the screen on the ipod doesn't go to "do not disconnect" Would someone please help me with this.
Thanks,
Kerri

Turn your iPhone off and then reset it by holding the home putting and the power button down while it restarts
try again after resetting
LN

4th gen iPod touch won't connect to computer

I have tried it in all of my USB ports, but it will not connect at all. It's not even that It's not showing up in iTunes, It's also not charging or showing on my computer. I've only had it since December '10, please help!

Perhaps your USB cable has gone bad? It's worth checking.

IPod Touch won't connect to PC, help?

For about a week, my ipod wont install itself into windows or iTunes. its not appearing on the device list, Dev Manager, or itunes. ive tried formatting both the pc and ipod, reinstalling itunes, and even looking for drivers to manually install, anyone got any tips or ideas?

UPDATE: It was my wire malfuntioning.
Thanks To All For Answering! (:
Topic Closed

IPod Mini: Won't respond, Won't Connect to Computer...Help please?

Similar Messages

Maybe you are looking for