IPod Mini won't start

Well, it powers on, but it just shows the Apple Logo. Then it shows a picture of a folder with an exclamation point on top of it. Reseting it won't help. I cant even get it into disk mode. I think one of the system folders is damaged but I can't get it to use iPod updater. iPod updater thinks that there's nothing attached(Windows and Mac). Its my friend's and he has a Windows. It can even charge using the AC adapter. I think that there was a virus going around for windows that got onto your iPod. I can hear the hard drive working so it sounds like a Soft-Error, but if it's a hard error i think i am screwed. Can anyone offer advice?

This page should help you with the folder and the !
http://docs.info.apple.com/article.html?artnum=61003

Similar Messages

  • HELP NEEDED ASAP! My iPod mini won't start up or charge

    My mini which i purchased about a little over a year ago, won't start up. When i restart (menu+select), apple logo comes up for 3 seconds, and it dissapears with small "click" noise, and mini repeats this forever.
    When i shift hold button on and off, the out of battery icon shows up, but i can't charge with power adaptor/car adaptor/computer (the charging icon won't show, and it repeats apple logo dispay i described above). i left it charged for 4 hrs, but it still shows out of battery icon.
    I even opened up mini, disconnected the battery, and reconnected the battery again, but it just keeps doing "reboot attempt."
    I've researched, and i tried reboot literally like 50 times, but it keeps repeating the above. i can't restore neither since computer is not recognizing.
    and yes, i tried the battery drain for 24 hrs, and recharging.
    The problem occured when i was listening to mini in my car, connected to car adopter. It froze momentarily (just for like 5 seconds) and then it began to skip the sound here and there (like damaged CD).
    So i rebooted, and it won't turn on eversince.
    I have the latest iPod update, latest OS, and iMac G5.
    I've run out of warranty so i don't wanna send in for repair.
    Somebody please HELP!!!
    (and yes i've already checked the links
    http://docs.info.apple.com/article.html?artnum=61705
    http://docs.info.apple.com/article.html?artnum=60983 )

    If your warranty is expired then they won't send you a new one. That's the point of having a warranty, once it expires then there's nothing Apple can do about it. They give iPods a grace period of 1 year to malfunction, if the iPod does happen to screw up and not a year old yet then Apple does replace the damaged iPod and sends the customer a refurbished one.
    Since you have no warranty you can buy another MP3 player (from Apple or whatever other company you choose). Apple does not sell new minis any more, only refurbished ones which are cheaper than new ones actually.

  • Ipod mini won't reset

    My Ipod mini won't reset. Help!

    1. Try these five steps (known as the five Rs) will conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. BTW, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
    9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
    If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

  • Ipod Nano won't start - folder w/exclamation point error message!

    My Ipod Nano won't start! I got it about a year ago and whenever I try to turn it on, a folder with an exclamation point and the words, "www.apple.com/support/ipod" come up. I've tried to get it to work but it's not. I even tried looking in the help sections on apple.com and everything I found didn't help. My Ipod isn't frozen, I just can't get it to the menu screen. I really don't want ot have to reset my Ipod and have all my previous songs and pictures erased because I can't get them back. Does anybody have a possible solution to this problem? Please help.
    ~Bre~
    Ipod Nano   Windows XP   2 GB
    Ipod Nano   Windows XP   2 GB

    Here's a few that weren't posted too:
    Check these out:
    iPod Folder with Exclamation Point After Disconnected From Computer
    Put iPod into Disk Mode Manually – Worked for Me!
    Good Thread About iPod Sad icon/Folder with Exclamation Point
    I hope this helps!

  • Ipod touch won't start after restore

    Ipod touch 3rd Generation-  battery was completely dead after sitting for a week or so. I charged it but couldn't get it to turn on.  Went into recovery mode, connected it to the computer and re-loaded everything, but when restore is done, the IPOD still won't start or display in itunes.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ipod touch won't start, just shows screen saying to connect to itunes.

    Ipod touch won't start or charge, or do anything other than when I plug it in, the screen shows a picture of the usb cord connecting to itunes. When I tried to connect to itunes using my computer, nothing happened. Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • Mac Mini won't start and constantly makes disc ejecting noise

    My Mac Mini won't start. It was working fine, then just locked up and won't start again. When I push the start button it just makes this repeated disc ejecting noise from the DVD drive. It doesn't make the chime noise or display anything on the monitor. I've disconnected the optical drive, but it didn't help. Then it just doesn't start at all. I thought that if I would disconnect the optical drive, that it would ignore it and just boot off the hard drive, but nothing happened. The power light comes on. Then, if I hold down the power button for 10 seconds it shuts down. The fan operates. It just never attempts to boot up. I can't put in a system DVD because the optical drive is just in eternal eject mode.
    If you have any suggestions let me know. Thanks.

    I have the same situation.
    I think the drive thinks it has a disc to eject or part of the mechanism is stuck and can't return to it's resting position. I was going to disconnect as you tried but now I think I'll try to disassemble the drive to see if there might be some debris jamming things up.
    Please let me know if you solve the problem.

  • Ipod mini won't charge from mains.

    My ipod mini won't charge from the mains lead or a dock but works fine with the usb lead. I've tried different leads, sockets and resetting it but nothing works. It's a pain because if I go away from home for any length of time, I need to take my laptop just to charge it up.
    ipod mini   Windows XP  

    I say try a different charger. When I wanted to avoid having to take my laptop everywhere, I bought this: http://www.amazon.com/gp/product/B000BNZLGE/ref=pdcp_etitle/002-2209999-2570423?%5Fencoding=UTF8&v=glance&n=172282
    and it's worked fine in the six months I've had it... and besides it would cost under $10 to find the root of the problem, much more than Apple would charge, that's for sure.

  • Mac Mini won't start after installing OS X 10.6.3

    My Mac Mini won't start after installing Mac OS X Snow Leopard 10.6.3. When I turn it on, the Apple logo appears and the initialization line starts to fill, but it suddenly stops. It does that again and stops at the same point, but this time it shuts down. What should I do?

    If you are coming from 10.5.8, hopefully you backed up your important data first. Your mini will need at minimum, 1 GB of RAM to install Snow Leopard and at least 5 GB of storage remaining on your boot drive.
    I treat 10.6.3 as a fresh, full install over a 10.5.8 system. That means I choose Disk Utility from the Installer's menu and repartition the boot drive as a single partition, Mac OS X Extended (Journaled) format, and use the GUID partition scheme from the options button. At this point, while still in Disk Utility, I would verify the drive under First Aid.
    Then I turn the installer loose, and reboot into a working 10.6.3 system, ready for the software updates that take the machine to 10.6.8.
    So, following the above guidelines, reinstall 10.6.3.

  • Mac mini won't start up.  Grey screen with apple just freezes.

    Mac mini won't start up. just get a grey screen with the apple and it freezes.  Please help.

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
    If 10.7.0 or later...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.

  • Ipod mini won't play purchased songs after 2 days.

      Windows XP  
    ok this is really weird but my iPod mini won't play ANY of my purchased songs after 2 days of use. Then I have to hook it up to my comp and buy another song or download and then it will play the purchased songs. my mom has an ipod mini and doesn't have this problem. whats up with it?
    thanks!

    finally someone with my same problem, it has been solved though! what you do is you hook the mini to comp and then clik on the mini in source list, play purchased song, and then it should work

  • My ipod mini won't switch on and i cant live without it !

    My ipod mini won't switch on. I had been having problems for a few weeks before, transferring song lists to my ipod from the pc, showing the message "attempting to copy to the disk failed. An unknown error occured (-36)". I don't know if this had anything to do with my current problem. After un-installing and re-installing the latest version of installer, I went to switch my ipod on a few days ago and all that it showed on the screen was about half of the battery charging icon that usually fills the screen. I switched the ipod off again but when I tried to switch it back on, nothing happened. please help !

    Tried these?
    The Five Rs.
    "Disk cannot be read from or written to" error syncing iPod in iTunes.
    iPod won't turn on.
    iPod battery doesn't charge.

  • My Mac Mini won't start. The Power light blinks continusly (not pulses)

    My New Mac Mini won't start up. I bought it online from J&R a week ago. My monitor says "no input detected" and the power light blinks. I recently fed it the gray mac os x install disk one, which it won't give back. Holding the mouse button when it turns on doesn't have any effect. So now i can't put a disk in or start it up.

    Welcome to the Apple discussions.
    No video with the power light blinking once per second means either bad or no memory. See this Apple note: http://docs.info.apple.com/article.html?artnum=303083 . Specifically, below is from that note:
    If the computer detects no SDRAM (Synchronous Dynamic Random Access Memory, also referred to as RAM) or the RAM installed does not meet the appropriate specifications, the screen will remain black but the power LED on the front of the computer will blink once per second to signal the error. This error condition may be due to physically damaged RAM, installing the incorrect type of RAM, or not having RAM installed.
    Has it ever worked since you got it? If not, you should call J&R and tell them they sent a dead on arrival system, and ask for a replacement (ask them to send a will call tag or prepaid label to send the non-working machine back).

  • My mac mini won't start up!

    My mac mini won't start up but it will turn on, staying at the gray apple logo screen and nothing else.
    I came home yesterday and it wouldn't 'wake up' from 'sleep' mode so I turned it off and tried to turn it back on. There's a netflix cd in there that I also can't get out. My friend suggested i slip a piece of paper in there and that it will eject, but this isn't working (maybe I'm doing this wrong?)
    help! thanks.

    I have the same problem. In addition, the same happens when attempting to boot from a DVD. I was able to boot it up in Target Disc Mode, and even erase the internal HD entirely, but I still cannot boot from DVD to reinstall the OS. I have tried the SMC reset, but to no avail. Also, while I can reset the PRAM, I cannot reset the Open Firmware. Any suggestions?

  • Brand new Ipod mini won't charge

    HI,
    Apologies if this has been covered before - I'm posting for a friend who's just bought a brand new 4Gb ipod mini, and having synced her music and having had 1 week of good tunes on the go, it now won't charge.
    If you plug the usb 2.0 cable into the ipod and the pc (yes, I'm sure the usb is usb 2.0 on the pc), it brings up the charging icon, but instead of animating the bars etc, it sits still, with one bar filled in. And doesn't appear to charge, as there is no power to turn it on.
    Has anyone else encountered this??
    I'm sure people will say try another cable, and to this end, I have a 3rd Gen ipod, and am going to try my firewire mains plug, will this work? as my friend doesn't have a mains plug yet - though she's ordered one.
    Any other ideas?
    Is it just that the battery is knackered - even though it's only a week old?
    Help
    Cheers all
    Pete

    Jeff,
    Thank you for the info - I apologise for cross posting I've been inactive on the discussions pages for about 6 months and had forgotten - I also wanted a quick response, which I got thanks.
    Pete

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