IPod Mini Won't Update, HELP!

Here's the sitution.
I plug my iPod mini into the computer and open iTunes. Nothing happens. My iPod is charging in the computer but I can't update it.
Help, PLEASE!

Is your iPod appearing in either iTunes or the computer? If not, have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Similar Messages

Ipod mini won't update, not seen by itunes

hi. my kid bought a mini. at first it worked ok. but then we could not transfer previously purchased songs from itunes. they'd copy over ok, but when we started the first song on the list, the ipod just cycled through the list without playing. then itunes stopped recognizing the ipod. altho i found that if i opened and closed itunes several times, it would eventually recognize. i tried the updater, but with the ipod plugged into the usb hub as required, the update button on the updater is grayed out. help, obviously. specs: 500 MHz imac power pc G3 w/128 MB SDRAM, OS X 10.3.5, mini is version 1.3 (can't update, remember), itunes is v4.9. any help gratefully accepted.

Welcome to Apple Discussions!
Did you also download the latest updater?
http://www.apple.com/ipod/download
Also, try updating Mac OS X to a later version
btabz

Ipod mini won't update anymnore

One day I plugged my iPod Mini into my PC and there a pop up says "itunes.exe - Corrupt File". I looked at the article and it didn't really help. I updated my iTunes and iPod software, it is still corrupted and now iTunes 7 tells me I can't update any songs until it is fixed.
It suggests me to restore, but here's the problem:
I don't have any files on my Library, I put the songs on my iPod Mini and delete the song on my library.
Can anyone help me with back up my song files before I restore my iPod Mini?
Please help me! =(
Dell D400 Windows XP

hi there. i truly wish i had an answer for you....unfortunetely im stuck in the same situation and came looking here to see if anyone had a solution. if you find out the answer do you think you could let me know too?
now ive heard a rumor that theres some website that if you pay money it will keep a record of the songs either on your ipod or in your library. im not too sure which one tho. that way if they somehow become deleted youll always have a backup of your songs on your comp. i guess just google it and find out first before you update software. ive done it before and it will wipe away ALLLLLLL of your songs and now ive had to start from scratch. and its telling me that i might have to update software again due to this corrupt file.
anyway i hope that helps and again if you find out anything please let me know!!!!
thanks, kim

IPOD Mini won't update

I have had my IPOD mini for a couple of months but the last several weeks it will not update the new songs I have purchased from ITunes to my IPOD. The battery is being recharged when I connect my IPOD to my computer but nothing is being updated. I have downloaded the lastest IPOD and ITunes software. I have tried to reset my mini but when I hold the menu and select buttons down at the same time for 8-10 seconds the Apple logo never appears. I have paid the extra money for support from Apple for the next 2 years but cannot find the customer support phone number to call regarding this problem. If anyone has that phone number or any tips I would appreciate it. Peggy A

Hi Peggy
First, let's be sure that you're performing the reset correctly. Lay it flat and with one hand press the select button (the middle round one) and with the other hand press the menu button (the top one). Hold them until the Apple logo appears.
If this still doesn't work, then restore the iPod:
http://docs.info.apple.com/article.html?artnum=60983
Note, this will wipe everything from the iPod so make sure you have everything backed up.

My ipod mini won't update the songs anymore.

After updating the software per a prompt when I plugged in, my ipod won't transfer the songs over form itunes.
I have done a lot to try to fix this problem. What was happening is that when I connected the ipod (with the same USB that had always worked before) it suddenly decided not to add any of the new songs in my library.
Useful info:
*I had it automatically update all songs
*The library wasn't bigger than the space on the Ipod
*The ipod would say that it was updating, and in itunes I could see it saying coping 1 of XX, 2 of XX etc. After a few minutes, it said all songs transfered and I went and sure enough, nothing on the ipod.
Things I did to try to fix the problem:
*5 R's
*Reinstall ipod software and itunes
*change the drive name
*clear all songs out of library and update it so that no songs would exist and then try again (But all of the songs never cleared)
I would really appreciate anyone's help with this.
I have tried restoring, updating software, it's not the letter drive since the system recognizing it (it shows up in iturns) -- the real problem seems to be when I go to move songs over.
Now my entire ipod is empty and I can't get any songs to copy over.
thanks, Michelle
Dell D600 Windows XP

Welcome to Apple Discussions!
First off, is everything updated? (Did you restore with the latest updater?)
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Also, with the iPod connected and showing in iTunes have you ever tried going to file-->update iPod?
Finally, with the iPod connected go to edit-->preferences and click the iPod tab. Be sure that automatically update is selected, otherwise iTunes may be waiting for you to do something.
btabz

My Ipod Mini won't update.

I have done a lot to try to fix this problem. What was happening is that when I connected the ipod (with the same USB that had always worked before) it suddenly decided not to add any of the new songs in my library.
Useful info:
*I had it automatically update all songs
*The library wasn't bigger than the space on the Ipod
*The ipod would say that it was updating, but really would go through the whole process and I would end up with maybe 2 instead of 10 more songs that I had added.
Things I did to try to fix the problem:
*5 R's
*Reinstall ipod software and itunes
*change the drive name
*clear all songs out of library and update it so that no songs would exist and then try again (But all of the songs never cleared)
I would really appreciate anyone's help with this. It's been driving me crazy for days!

hiya!
then it stops saying the disk can't be read.
is that a "cannot be read or written to"? if so, we'd better check the possibilities from this document (if there's any there that you haven't already tried):
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
love, b

My IPod Mini Won't Update, Restore or be recognized!

I updated iTunes and my iPod software because iTunes wouldn't reconize my iPod.
But it wouldn't update sucessfully and when I restore it, it stops at the end and says "Firmware Update Failure. Disk Write Error"
I changed drive to "I" and tried to reformat to FA32 per other advice, but it said "The Format did not complete sucessfully?".
Can I get any help! It stinks not having my iPod!

/bump
I could sure use some help.
Thanks in advance.

My Ipod mini will not update, help?

I just downloaded iTunes 7, and now when I plug in my ipod, iTunes doesn't come up. Even if I open iTunes, I doesn't "sense" my iPod. I doesn't show up on the list and the "Sync iPod" option under the "File" drop down menu is all greyed out. I also tried using the iPod updater program and it said "Invalid iPod service version". I'd really appreciate some help.

iPod Does Not Appear in My Computer
iPod Appears in Windows but not in iTunes
I hope this helps!

Ipod mini won't reset

My Ipod mini won't reset. Help!

1. Try these five steps (known as the five Rs) will conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
3. Try to wait 30 minutes while iPod is charging.
4. Try another known-good FireWire or USB through Dock Connector cable.
5. Try another known-good FireWire or USB port on your computer .
6. Try to disconnect all devices from your computer's FireWire and USB ports.
7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. BTW, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
8. Try to do a Erase (Disk Utility) on a Mac computer or a reformat with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer).
9. Try to run the iPod in “Diagnostic mode” . which can be accessed by pushing the “hold” switch into the “on” position and then “off” (into the original position). Then press the following buttons in the following order: “menu” plus “select” (centre button) then press “reverse” plus “select”. This will take you to the hidden diagnostic mode screen menu. It may take a few trials and pressing the buttons in the right way for this to work, so be patient and keep trying if you have to. The diagnostic mode will give you 7 choices which are: Memory, IO, Power, Status, SysCfg, Diskmode, and Reset. Don’t bother trying “reset” because in my case it didn’t work it just took me back to the same problem. Instead, choose “diskmode”, after which you should get an odd looking “ok to disconnect” sign on the iPod screen.
If one of the above step helps to get your iPod to be recognized with your computer, do a Restore.
But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.

My iPod Shuffle won't update or restore.

My iPod Shuffle won't update or restore when I put my iPod in it says iPod Service Error or Can't Mount iPod. Can someone please help me?

The same thing happened to me, I called Apple (Is your Ipod still have the free 90 days free phone call?) they told me it was my battery. They said they think I should buy a new one. I did not. I didn't think it is really my battery. Are you connections clean? Have you tried different USB hubs? I've heard the USB's in the back tend to give off more power.
Hope this helps.
Windows XP

My ipod mini won't switch on and i cant live without it !

My ipod mini won't switch on. I had been having problems for a few weeks before, transferring song lists to my ipod from the pc, showing the message "attempting to copy to the disk failed. An unknown error occured (-36)". I don't know if this had anything to do with my current problem. After un-installing and re-installing the latest version of installer, I went to switch my ipod on a few days ago and all that it showed on the screen was about half of the battery charging icon that usually fills the screen. I switched the ipod off again but when I tried to switch it back on, nothing happened. please help !

Tried these?
The Five Rs.
"Disk cannot be read from or written to" error syncing iPod in iTunes.
iPod won't turn on.
iPod battery doesn't charge.

HT4623 My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

My old school iPod touch won't update. Does apple mess it's customers over by not allowing updates for older models of the touch? My last update is Ios5. My touch says its up to date. So has my old school touch reached its pinnacle?

Correct. The 3G iPod does not have the hardware to support an iOS version higher than 5.1.1
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
Starting when iOS 7 was releases, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.

Ipod mini won't charge from mains.

My ipod mini won't charge from the mains lead or a dock but works fine with the usb lead. I've tried different leads, sockets and resetting it but nothing works. It's a pain because if I go away from home for any length of time, I need to take my laptop just to charge it up.
ipod mini Windows XP

I say try a different charger. When I wanted to avoid having to take my laptop everywhere, I bought this: http://www.amazon.com/gp/product/B000BNZLGE/ref=pdcp_etitle/002-2209999-2570423?%5Fencoding=UTF8&v=glance&n=172282
and it's worked fine in the six months I've had it... and besides it would cost under $10 to find the root of the problem, much more than Apple would charge, that's for sure.

Ipod classic won't update

the past few times I've connected my ipod to to itunes, it doesn't update. there's also no "update ipod" option under any menus. ***? anyone know why?

I have a different issue but my ipod classic won't update either, figure I'd post in the same topic.
I can download the software but once it extracts, an error message pops up saying my ipod can't be updated and a code (1462) is at the end of the message.
I have 1.1 and no previous issues with updating or with the ipod. I've tried rebooting it and no difference.
Any ideas why or what to do?
Thanks in advance.

TS1363 What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either?

What can I do for an Ipod that won't update, won't allow you to eject it, and can't reset either? I can simply unplug it from my pc and after a while it runs down and works fine after a charge. Wanting to clear data and sell but nothing seems to work. The ipod was originally set up on a different computer and with a different I tunes account as well. Would that make any difference?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Next
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

IPod Mini Won't Update, HELP!

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