Ipod music is frozen

my sons music on his ipod is frozen it will not forward

Try the standared fixes:
- Reset. Nothing is lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

Similar Messages

  • My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    My iPod Touch is frozen on the iTunes music note logo and the USB plug picture.  Tried resetting - didn't work.  Tried restoring - didn't work.  Any ideas besides throwing it out my window?

    Does the iPod/iTunes go through all the steps of restoring the iPod? If yes then:
    Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
    Above from:
    http://support.apple.com/kb/TS3694

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • IPOD Shuffle is frozen

    My Ipod Shuffle is frozen. No matter how many times I hold down the select and menu buttons to reboot it, it's still frozen. (I know the scroll wheel works because I can reset it this way.) the screen itself isn't frozen, when turning the hold switch on, the lock appears ont he screen, and when turning the lock switch off the lock symbol dissapears. Randomly once every few days for an hour or so it'll unfreeze, but then it will just freeze right back up again and I don't know what causes it to act that way each time....
    Also Itunes allows me to still add songs to it, and when it unfreezes on those random times, those songs are on my IPOD and work.
    I'm not sure what to do!

    I am not sure if what I have is the same thing. But I noticed that there is no sign of power. I toggle the switch and through some effort it comes back and the power setting is fine (green). I usually have to go to the other music mode.
    So my though is that the power circuitry for the iPod Shuffle got messed up. The device usually plays for a while too. So I think that heat gets to it and opens a circuit.
    Oh yeah, when I regain use of it it starts off where I left the last listening session which can be several songs or more back. It works then ticks me off when it locks up.

  • HT204053 my Ipod touch is frozen,  I turn it off but it is not working, what should I do?

    My Ipod touch is frozen, I turned it off and back on but it is not working

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Help! (please :) I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Help! (please I have a 1GB iPod that's loaded with music for which my computer can no longer find the original files-due to external mass storage crash during recent move. Is there a way to import iPod music back into my iTunes library on computer???

    Or If there is any purchased music then you can try to transfer purchases
    http://support.apple.com/kb/ht1848
    If you're in the US you can reload purchased music
    http://support.apple.com/kb/ht2519

  • How do I view ipod music files with out using I tunes?

    I trying to view my Ipod music files without using itunes. But when I conect my Ipod to my pc I can only view contacts, notes, and caladar through the driver.
    How do I view ipod music files with out using I tunes?

    they should be under ur my music folder if u have windows

  • I purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download, it wanted me to pay even tho i have bot it! HELP!!!

    i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
    and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
    HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!

    You buy one and only one download.
    As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
    http://www.apple.com/support/itunes

  • HT1329 i try to sync my ipods music to my new laptop and tells me that it will remove all of my ipod and replace with itunes library(which is blank) pleas help

    I just got a new laptop and i have an ipod touch 4th gen, and i want to sync my music, and it told me its gonna delete all the music from my ipod if i proceed and it will replace it with whats in the library, yet nothing is in the library.. I just want to make it quick and easy, put whats on my ipod(music, apps etc.) move it to itunes so its on both my ipod and my itunes library, someone please help me

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I want to back up my IPOD music on to my PC, but IPOD is formatted for my MAC, how do I do it?

    Can anyone help me back up my IPOD music to my Laptop PC?  I have my IPOD formatted for my MAC and can't back it up on PC......Help!

    Install software on your PC such as MediaFour's MacDrive to enable it to read/write Mac formatted disks.

  • My old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod

    my old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod

    Try these 2 User Tips...
    Syncing to a New Computer...
    https://discussions.apple.com/docs/DOC-3141
    Recovering your iTunes library from your iPod or iOS device
    https://discussions.apple.com/docs/DOC-3991

  • TS1363 how can i put my old ipods music onto my new ipod?

    how can i put my old ipods music onto my new ipod?

    Sync your new ipod to the itunes account where your old ipod originally synced. Cheers!

  • I setup a separate itunes account for my iphone. I put my ipod music onto it. The music will not sync to my iphone. It tells that all info will be lost if I do it. HELP! The music is showing in the library.

    I setup a separate itunes account for my iphone. I put my ipod music onto it. The music will not sync to my iphone. It tells that all info will be lost if I do it. HELP! The music is showing in the library.

    you can connect the iPhone to your mac and import those iPhone photos and videos to iPhoto assuming you have iPhoto. You can create a folder and export all those photos to the Finder. Keep safe somewhere.  Also keep the iPhoto library for safe keeping. When you restore your iPhone you can sync all those photos back to the iPhone. so you will lose nothing. Just remember when you export from iPhoto select jpeg for photos and original for videos taken with the iPhone.

  • I have a new Laptop, how can I sync my IPOD music ,photo libary and Apps to the new computor without losing anything? My old laptop is kaput.

    I have a new Laptop, how can I sync my IPOD music ,photo libary and Apps to the new computor without losing anything? My old laptop is kaput.

    You can transfer iTunes purchases by:
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    Most other stuff by the third-party programs discussed here:
    Best iPod to PC
    However, your app data such as saved games will be lost unless you have a backup file from your old computer.

  • My ipod touch is frozen on a screen with the ipod logo and the usb charger cable...i cannot get rid of it...i let the battery die...i held the sleep button and the power buttons..anyone have any ideas?

    my ipod touch is frozen... the screen has a picture of the itunes logo and a usb charger. I have held the sleep button and the power button to reset and i have let the battery die and started to recharge...niether worked. any ideas???

    Try charing it to 50% at least.
    If all else fails, try putting it in DFU mode. Connect it to iTunes, (iTunes may not detect the device, but that's ok) hold the power and home buttons down for 10 seconds, then release the power button but keep holding the home button until it goes into DFU mode. iTunes should detect it and ask for a restore.
    ~Lt. Leviathan

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