Ipod music not accessible in itunes

So I recently received a new ipod due to issues with my last. Now when I plug my new ipod into my computer, I can't access the music in itunes.... for example to change names of songs or whatever! I am assuming this is because it is a guest ipod and it doesn't have the right serial number blah blah...is this right to assume? How can I change this? I just downloaded itunes again but it's doing the same thing. Do I have to find my old itunes install disk and fix it that way? I have no idea where the disk is...but any hints would be helpful.
Cheers.

You mean you can't access the music on your iPod through iTunes?
Select your iPod under devices. On the main summary page, there are 4 options at the bottom. Check the "manually manage songs and videos" option. This should give you access to the songs on your iPod.

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