IPod nane (2nd Gen) freezes computer on FIRST INSTALL

I recently purchased an iPod nano. Upon opening it out of the package and installing it on my laptop it opens iTunes (7.0) and freezes the program. It let me check a language and see that my iPod is empty (8GB free). AFter that it says that there are no new software updates, and when I clicked to register my iPod, FREEZE. My laptop is a running Windows XP Pro with the service packs installed. I let it run for a while without coming back to life. I tried reinstalling my iPod on a different USB 2.0 port to no avail.
Has anyone else heard of this problem? How do I correct this? Can anyone offer any help - this is very frustrating with a new device.

I HAVE THE SAME PROBLEM!!! I jus got my nano on friday [2nd generation too] on friday.. and it started acting up that night, after it was charged and everything. So i returned it to the store for a new one, thinking it was jus defected. I had left the new one docked for over 4 hrs, because maybe i jus hadn't charged it long enough. but its still happening! Mayb there should be a recall... I dont know.. because this is discouraging lol.

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I am moving my iTunes to a new laptop (from XP to 7). I can sync my iPod Classic but my iPod Touch 2nd Gen freezes.

Hi,
I have an old laptop running WinXP Home SP3 with iTunes 10.2x installed. I sync my old iPod Classic120GB and a newer iPod Touch 2nd Gen 8GB. I recently bought a new laptop with Windows 7 Pro. I am moving everything to the new one. I did not have a problem with the old iPod. But when I tried to sync the Touch it just freezes while trying to backup the existing contents. I have read a few support docs and have tried some of them where I have to tweak some of Window's Admin tools. I have also uninstallled and installed iTunes. There are so many things to try in the troubleshooting steps that I can't really figure out which is which. I also can't backup the contents of my current iPod Touch by attaching the device and right-clicking on it. The Backup context menu just isn't there.
I currently have iTunes v10.3x and I need some "serious" help. :-) I did the Run Diagnostic with the device attached. I looked at the report and saw something that might be the cause. I am running iTunes not as the administrator. But if I try to run it as an admin, the Library is now different and I'm just "scared" to screw things up some more.
Thank you.
Horace
P.S. Should I send the diagnostic report? Is it safe? If not what info should I exclude? Thanks.

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

How do I Move Music from iPod Nano(2nd Gen) to Computer with Windows Vista?

I just got a new computer due to my old computer crashing so I'd like to transfer my music from my iPod Nano 2nd Generation to my new computer so I'll have a backup. I followed the directions listed below but they didn't work. Is it possible that it didn't work because I'm using Windows Vista? Is there anything else I can try?
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to ‘Manually manage songs & playlists’ – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
Message was edited by: bethyanne
I just noticed this question is under the iPod Nano First Generation discussion but I have a 2nd Generation
Message was edited by: bethyanne

All of the following programs should work with Vista.
Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
SharePod is also freeware.

New windows 8 pc doesn't show old itunes library. How can i transfer my songs from IPod Nano 2nd Gen to computer

My new Windows 8 PC doesn't show my old Itunes library. How can I transfer my songs from IPod 2nd Gen to new PC?

Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

IPod Shuffle 2nd Gen suddenly freezes PC and I've tried everything, Help!

In the past few days, my iPod Shuffle 2nd generation suddenly started to freeze my computer moments after it syncs new music onto it or is plugged in for awhile. I've tried everything to find out why it's begun doing this. Here's what I've tried:
- I recently updated to iTunes 9 around the time it began freezing, and thought maybe that was the problem. I completely uninstalled it and installed an older version. Didn't work.
- I reformatted and reset my iPod to factory settings. Didn't work.
- I've done many complete virus scans on my PC. It didn't find anything.
- I've synced the iPod with another PC to see if it would freeze it. It didn't and works fine elsewhere, leading me to believe there's some software issue going on.
I've checked many forums and read many stories about similar issues but nobody has a concrete answer. I don't have a free Customer Service call left with Apple. Any body have any ideas?
My computer stats:
- Windows Vista
- Plenty of free space
- HP Pavillion notebook
- iPod Shuffle 2nd gen
- Currently using iTunes v. 8.2

Still no solution here, even with the help from Apple's tech support team. The first person I spoke with was the most helpful in knowing about this issue. He guided me on how to cleanly uninstall iTunes (all 6 components) and then reinstall. He said the Apple Mobile Device Support Assistant has been causing issues when updating and sure enough, I looked at the date when I updated to the latest iTunes, it was the exact date when my computer began having the freezing issue. Unfortunately, this didn't work. I completely uninstalled the iTunes again, and tried installing an older version. Didn't work.
I called Apple tech again today, and the person felt there was a conflict issue with other programs, so he sent me a guide on how to use msconfig to figure out which program could be doing that. Again, that option didn't work and iTunes froze again.
I really, really, really agree with the first Apple tech support person I spoke with that iTunes' latest version is the issue. It's no coincidence that the problem began right after the update occurred, but now I'm left with two iPod devices rendered completely useless since whatever was installed onto my PC in the latest iTunes has glitched up the system.

I need to get the music off my Ipod Nano 2nd GEN onto either ITunes or in a music foldes on my new computer. Not all the music was purchased from Apple Itunes HOW DO I DO THIS WITHOUT LOOSING ALL MY MUSIC??

I have not had a computer for several years and I just got a new one. My old computer got a virus and when that happened all my music was lost. Thank goodness I had it all on my Ipod Nano 2nd GEN. Now my problem is that I don't know how to get the music off my Ipod Nano onto my new computer!!! I was able to get the songs that I purchased thru ITunes by just authorizing my new computer. But I have alot more music that is on my Ipod nano that I can't put into my ITunes library. In fact, I can't even get my music into a file folder on my computer!! I really need help. I don't have any copies of the music anywhere else and some of it is hard to get. How do I get my music either into ITunes or into a file folder on my new computer or even if I could get my computer to recognize my Ipod and sync all the music into windows media or something like that. Every time I connect my IPod all that happens is that it tells me if I sync the IPod that it will replace all the music from my ITunes library on to my IPod. And I am guessing that means all my music on the IPod will be erased. PLEASE HELP ME!!!! Thanks from the bottom of my songsters heart

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

IPod Touch (2nd gen) not recognized by computer and iTunes

When I connect my iPod Touch to my laptop, running Windows 7, neither the computer nor iTunes recognizes my iPod. Everything worked before with Vista.
When I plug the iPod into the computer the iPod does turn on put the battery doesn't charge and the iPod does not show on the Device Manager.
I have gone through and uninstalled and the reinstalled iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application support. With no positive result. In fact I have done it twice.
In going back to make sure everything had installed I have noticed several things.
The Apple Software Update, Bonjour, iTunes folders and Common Files are located in Program Files(x86) There are also copies of the Bonjour, iPod, Common Files, and iTunes folders are also located in the Program Files folder. Are these file locations correct?
Also, I have read somewhere that there should be usbaapl.cab, usbaapl.inf, usbaapl.sys files. I can't find any of these file. Are these files necessary?
Any help will be appreciated.

greetings rkonrv and welcome to Apple discussions !
it seems your have seen this KG then.
maybe this tip by Beebopp (though a little off topic) will provide some pointers:
+This solution is very similar to one above but worked for me. Am using iPod Touch 2nd Gen with 32 bit version of Windows Vista where the iTouch is being seen by Windows but does not show in iTunes. In my case it was being identified by Windows as a camera. I tried un-installing and re-installing iTunes and all the other Apple apps with no luck. Was almost ready to throw in the towel when I did one last search for alternate solutions and found the following instructions to reinstall the drivers, but instead of having the system look to the c:\Windows\inf or c:\windows\system 32 folders for the drivers, the path is changed to C:\program files\common files\Apple\Apple Mobile Support\Drivers, which is apparently where Vista installs the drivers. Once I changed the path the driver properly reflected the iTouch as a USB device, and not a digital camera. Try this if you are having similiar issues.+
+Here are the steps:+
+1. Verify you have the following files usbaapl.cat, usbaapl.inf & usbaapl.sys in the following directory "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"+
+2. Log in using an ADMINISTRATIVE account+
+3. Single left click on START+
+4. Single left click on RUN (You may need to change the start menu to 'classic view' to see RUN, you can change back after if you like)+
+5. Type in " devmgmt.msc " then hit Enter (Don't type in the quotes)+
+6. Look for Imaging in the Device Manager window, and click on plus sign (In Vista you may not see the "Imaging" option. Look under "Portable Devices" as an alternative)+
+7. Now you should see " Apple iPod " as a device underneath Imaging (or Portable Devices)+
+8. Right click on " Apple iPod " then single left click on Properties+
+9. Single left click on the " Driver " tab+
+10. Single left click on " Update driver "+
+11. Select " Install from a list or specific location " or "Browse my computer" whichever shows on your version of Vista+
+12. Single left click on " Include this location in the search " if shown+
+13. Paste " C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers " (Don't type in the quotes) into the box " Include this location in the search "+
+14. Single left click NEXT and keep clicking through until " Apple iPod USB Driver " is detected, if no list appears then you should see the little animated circle thingie spinning. It's looking and working. Be patient.+
+15. Hopefully you will get a successful message.+
+16. The correct drivers(s) are now installed.+
+17. Start up iTunes, and see if you iPod is detected again.+
good luck !

My computer doesn't recognize my ipod nano 2nd gen

My computer running Windows 7 doesn't recognize my ipod nano 2nd gen. Also my ipod not seen in my itunes. I did all the reset stuff and nothing works. Do you think it is just shot???

Make sure you have the latest version of iTunes. Are you a Mac or PC user?
Hm so have you also tried completely erasing your iPod?

I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean. When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right h

I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I need to downgrade my ipod touch 2nd gen Mc model back to 3.1.3 because that is what my default firmware was when i first bought it. iOS 4.2.1 is slow on my ipod, is there a way maybe if apple can reset my ipod touch back to 3.1.3?

is there a way if apple can reset my ipod touch 2nd gen MC model back to 3.1.3? because iOS 4.2.1 is slow on my ipod and i cant deal with also i cannot afford a new ipod at the moment. also 3.1.3 was my default iOS when i first activated my ipod touch. I bought it in December in 2009

"You can restore to Factory Default which should go back to the original system"
This will not work..
A restore will always install the latest available software.
Again, there is NO legit way to go back at all.

I can't get itunes to recognize my ipod touch, 2nd gen. synced it yesterday. have restarted both computer and ipod. my iphone syncs just fine.

i can't get itunes to recognize my ipod touch, 2nd gen. synced it yesterday. have restarted both computer and ipod. my iphone syncs just fine.

You might find these sites helpful:
The New User's Guide for iTunes
iTunes 101
iPod 101
And of course the iTunes Help is a good, quick resource.
Regards.

I recently got an ipod touch 2nd gen i then realised i needed a computer and itunes to set it up. i dont have those so could i pop into an apple store and they would do it for me.

i recently got an ipod touch 2nd gen i then realised i needed a computer and itunes to set it up. i dont have those so could i pop into an apple store and they would do it for me. I already have an apple id. Thanks

Yes, to not wait
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

My ipod shuffle 2nd gen suddenly stops playing music after 15-20 mins.First it flashes green light and then flashes red light rapidly. Any solution to this ?

A 2nd gen shuffle is about six year old at this point. The likely cause is a battery that is worn out, with greatly reduced capacity or inability to hold a charge. The initial green light shows a good charge. The red light means the battery is drained.
Since the shuffle still appears in iTunes, you can try doing a Restore in case the cause is related to corrupted software on the shuffle. The Restore button is on the shuffle's Settings screen in iTunes. This will erase the shuffle, re-install its software, and set it to default settings.
Also, when the light becomes red and the shuffle stops playing, try turning OFF the shuffle for at least ten seconds. Then, turn it back ON. This resets the shuffle. Does it play again? If it does, let it play until it no longer plays again. Repeat turning it OFF and ON until it no longer plays. Then, connect it to power and charge it to full. See if that makes any difference.
If that does not help, the solution is to replace the battery. If you have a repair shop do it, the cost is probably uneconomical, compared to the cost of a brand new 4th gen shuffle ($50) that has more features, and a new set of headphones, plus a one-year warranty.
If you are good at such things, this web site has repair guides
http://www.ifixit.com/Device/iPod_Shuffle

Ipod shuffe 2nd gen plays music but doesn't charge and not recognised by computer.

My ipod shuffle 2nd Gen plays the music I have already on but neither
my mac nor my windows 7 pc recognise it and it no longer charges.
Help please

If you've tried the iPod on multiple computers and it's playing fine, just not working with a PC or Mac I would have to say it's most likely your dock/cable. Try using a new one, or a friends.

When i Put my Ipod Touch 2nd gen in my computer it says Apple Mobile Device Service has stopped working and does not show up in itunes Help?

well yh Apple Mobile Device Service has stopped working and won't show up the error message keeps on poping up?
ipod touch 2nd gen
http://gyazo.com/57a6260ece61212ba210bfe5659e399b.png

Try this:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

IPod nane (2nd Gen) freezes computer on FIRST INSTALL

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