IPod Nano (1st gen) Help!!!!

HELP!!!
My best friend's iPod was stolen last night, she managed to get it back from the guy who stole it from her but now... it's giving her all sorts of errors. Ranging from the minor of a frozen display ("Do not disconnect" won't go away even after done properly on the PC... IF it recognizes the iPod) to where iTunes won't recognize it to where it shows up as a drive on My Computer but won't allow for it to be opened (She's on Windows XP running system). Also, supposedly, another program was used to accomplish this hacking... (which went so far to changing all her settings, including her name displayed "Meghan's iPod" instead of "Meg's iPod"). So far, I haven't been able to help, we've both walked through the reset, reinstall, retry, restart functions and no luck. This included reinstalling iTunes numerous times, resetting the iPod in general. Personally, I'd be inclined to think that the iPod merely needs wiped given the "hidden imprinting" to a certain computer. Would I be right in that assumption or should I just tell her that she has a $200 Canadian paperweight?
Custom Windows XP
Custom Windows XP

Hi melih1234,
Are you sure that your iPod's "Hold" switch isn't turned on?
Try resetting your iPod:
First, toggle your iPod's "Hold" switch back and forth a couple of times.
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
If that doesn't return the iPod to it's backlight, but it seems to be operating fine, then let's try manually getting the backlight back on by changing your settings.
Bring your iPod over to a very lit up area, so as to where you can hopefully see what's on the screen pretty well.
Click the "Menu" button on your iPod a couple of times. Then, try navigating to the "Settings" menu. Scroll down a bit, and try to find "Backlight Timer" on this list, which should be near the top.
Click on that, and select anything else other than "Off".
-Kylene

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