Ipod nano 2nd generation is seen by computer but will not format

The windows computer using Itunes sees the Ipod and restore gets to  format, but cannot complete the job. The devices shows 0 space available.

I spent 2.5 hours on the phone with Apple and they were stumped. We tried everything!!! uninstalling itunes, updating "usb mass storage" drivers, etc...
I have an ipod touch 16gb, Gateway computer using Vista, and my computer recognized the ipod but itunes didn't start up when I plugged it in and it was not recognized in itunes.
Long story short, after reading almost every thing I could find on google and Apple help I stumbled onto the info about the 2.0 usb port. In looking to see if my computer had a 2.0 usb port (just to be sure)I found that it would be listed as "enhanced" in the Universal Serial Bus Controller section of Device Manager. Sooooo, I tried updating those drivers and it worked! I think. I did so many things, but this seemed to do the trick. It's worth a try. Mine is working perfectly now.
start
control panel
device manager
universal serial bus controllers
right click on the "enhanced host controller" (mine listed 2, so I did both)
choose automatic update
then plug in the ipod. That seemed to allow my ipod to download the proper driver. Tadaaa - itunes started and my ipod is now recognized in itunes.
Worth mentioning is that my ipod had to do a restore. Not sure why, maybe it was something apple had me try.
GOOD LUCK!!

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