Ipod nano (2nd generation) serial number is not being recognized

so i got a silver 2nd generation 4gd ipod nano and for some reason, everytime i try to go to register my product it says that the serial number is not found. i am then asked to type in the manufacture number or something. it then says that that is found, but the serial number is still not found. what's up???

http://www.apple.com/support/service/help/warrantycheck/
As mentioned by another poster, the article above directs users whose serial number is not recognized to call Apple.

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