IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button
iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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IPod Nano 7th Generation Apple Logo staying on screen
Hey guys, I had just bought myself this iPod today and had it for an hour listening to music and when i put it to sleep could not get it to wake up again.
I tried to reset it and the Apple Logo showed up but stayed like this and no matter how many buttons I pressed it would still stay on the screen.
It stayed on the screen for a couple of hours then went black.
When I plug it into my computer iTunes doesn't recognise it.
If (when plugged in) I hold the Sleep/wake + home button down and let it cycle twice the the reset process a sound will beep to signigy that my computer has recognised it and a message will appear on iTunes telling me to download the recovery program for my iPod.
When I click continue the iPod wakes up and again disconnects from the computer and keeps the Apple Logo on screen.Hi magostin,
Welcome to the Apple Support Communities!
In situations where your iPod nano is not recognized in iTunes, I would suggest the troubleshooting steps in the attached article. Please use the troubleshooting for Windows or Mac in the article depending on what type of computer you are connecting to.
iPod not appearing in iTunes - Apple Support
Cheers,
Joe -
When it shows up in Itunes it said I need to do a restore. When I do that an error 1439 comes up. it is stuck in recovery mode.
Are you using the latest version of iTunes and have all the latest Windows updates and patches installed? It might not hurt to try plugging the iPod into a different USB port, preferably a high powered 2.0 one on the back of your PC.
See here for more troubleshooting.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
B-rock -
iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?
Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
ipod nano 3rd gen unit windows xp. Nano is locked, though never have done a manual lock on it. Screen is lit and lock button shows. Have latest itunes, but nothing syncs. Have done everything on supports pages including toggle hold button, etc. Screen stays locked. Help please.
Sounds like the hold switch is broken, meaning you'll need to have your iPod serviced/replaced either by Apple or a third party repair company.
B-rock -
IPOD NANO 3rd Gen problem Apple Mac set up PC BASED MAIN UNIT
I have been asked by a friend to help out because they asked to add music to their new IPOD. But the owner is a tech scared person. They gave the unit an IPOD NANO 3rd Gen to my friend who uses Apple MAC they set up the IPOD with their Itunes and added the songs.
Later they wanted new tracks but have now downloaded ITUNES to their own PC Windows Vista system. The tracks were added to a USB memory stick and transfered and added to the PC Vista ITUNES. But now the IPOD Nano will not register on the Windows Vista ITUNES system but will show up on the "My computer"
I have reset the nano by holding the on/off and menu etc to get the Apple logo, the unit beeps as does the laptop PC Based ITUNES etc but will still not register on the ITUNES or allow me to sync the music from the ITUNES to the IPOD.
Can anyone advise how I can reformat the IPOD or reset the IPOD and remove all music currently on it to start again but get it to register/set up and show on the ITUNES on the windows VISTA unit rather than the mac based system.
Thanks,
Global_mongrelHey, I bought an iPod nano 3rd gen yesterday and I have exactly the same prolem you are describing in your message. Have you found any solution to this?
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Rented movies and Ipod nano 3rd gen.
I believe the ipod nano 3rd gen allows for rented movies.
so I should be able to sync my rented movies to my ipod easily.
However, when I go to the movies section under sync, the rented movies tab does not show? Something I'm doing wrong? (I believe before I saw the rented movies tab before, it stopped showing though) or does apple just suck?Yes, the 3rd gen Nano supports rented movies. There is no separete tab for rented movies. They show up in the regular Movies tab. You can't sync them, though, only transfer them from one device to another as you can only have them on one device at a time per terms of rental.
With your Nano connected, click on the movies tab. You should see two boxes at the top. In the left hand box should be all of the rental movies you have on your computer. There should be a button between the two boxes that says, I believe, "Transfer" (don't have any rental movies so I can't say absolutely). Select the movie you want to move to your Nano and press transfer.
And by the way, your last comment almost resulted in me not even bothering to try to answer your question. Rudeness really has no place here (or anywhere, in my opinion). Everyone here is a fellow user, a volunteer.
Best of luck. -
ipod nano 3rd gen - tracks (whole albums) have disappeared from ipod but are showing ticked in itunes library and ipod is synched, have bought tracks from itunes since this happened and they are fine, any help please
You may have transferred all your songs, but your iPad is seeing the library as a different entity.
The following article(s) may help you.
Moving your iTunes library to a new computer -
if I've lost or had my iPod nano 3rd gen stolen, how can i find the serial numbers? Nothing in iTunes but i am sure i linked them before...
They are not listed as devices on the itunes store account...Hi BradSLane,
Thanks for using Apple Support Communities. This article has one method to find your serial number:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
If you have lost or found an Apple product, please contact your local law enforcement agency to report it. Although Apple does not have a process to track or flag lost or stolen product, you can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
Go to My Support Profile*.
Sign in with your Apple ID.
View your purchases in "My Products".
* Currently available only in certain languages.
Note: If you need help remembering your Apple ID(s), go here.
Take care,
- Ari -
My iPod nano 3rd gen went mad then all the songs were gone can I get them back
My iPod nano 3rd gen wiped all my music can I recover it
If it's no longer in iTunes or stored in a backup anywhere, I"m afraid you are out of luck.
For music purchased in iTunes, you can redownload it again no cost via iCloud if you live in a country where this service has gone live. See this article for more details.
http://support.apple.com/kb/ht2519
As for music imported from outside of iTunes, you'll need to rerip those into iTunes if at all possible.
B-rock -
IPod Nano 3rd Gen Issues: would be grateful for any help
Dear all,
I recently purchased an iPod Nano 3rd Gen for my wife. I have been using a mac for 7 years, still have my first iPod 5GB scroll wheel as well as a 60 GB iPod video 5.5 Gen.
Here's what's happening.
iPod Nano connected via dock (which is in a USB hub...could that cause problems?)
Connect, sync, no worries.
Update iPod Nano software to 1.0.2.
iPod then, halfway through syncing, flashes the Apple Logo every 6-7 secs and then does the same again.
It is not recognised in iTunes like that.
Any help?
A hopeful DanHi,
Same thing just happened to me - I have put the Nano 3G into disk mode (hold Menu and Select for 10 seconds then immediately hold Play/Pause and Select).
Just doing a factory restore now, that should bring it back to a brand new state and will try again from there. -
How long will a 5 year old iPod Nano 3rd gen's battery last?
Hello,
I am thinking about buying a used mint green iPod Nano 3rd gen off of ebay. I was wondering how long the battery would last?
Thanks,
themizi found this from another user and it worked for me!
I had the exact same problem about 10 minutes ago. I was freaking out because I'm going on vacation soon and I was getting all worked up because none of my three power sources were charging it and it wasn't even turning on at all. Mine is also refurbished.
I called Support and the automated phone person gave me these steps:
1. Plug the iPod into the computer
2. Set it down on a flat surface
3. Take index fingers and hold menu and center button for about 5 seconds (it actually took me 20 seconds)
It then connected to the computer and turned on. I don't know why trying to reset it normally didn't work but try this and I hope it helps!! -
IPod Nano 3rd Gen stuck in diag mode
I have an iPod Nano 3rd Gen stuck in diag mode. I have reset it multiple time using the select button and the menu button with it pluged in to the wall, into the computer and not plugged in at all. I reset it using the reset option under power and nothing. Please, can someone help?
ThanksOK. My first time seeing this thread so hopefully you'll share your success results with me.
Here is the issue:
1) iPod Nano 5th gen stuck in Diags Ver: N33GreatDane2A45bp
2) When I rest by choosing Reset from the Diags Power sub-Menu it boots and brings up the white Apple logo and back to Diags menu
3) If I reset by holding down Menu button and Center button, same thing happens: Apple logo followed by Diags menu (It flashes iPod Display Console)
4) So I am always stuck in this loop.
5) Can't restore from iTunes since the iPod is never recognized in iTunes.
Thoughts anyone? -
Ipod nano 3rd Gen not recognized by itunes or windows 7
USB device not recognized.
things I have done
put Ipod in disk mode still didn't recognized
My Ipod Classic 6th Gen works fine
It shows 3 Mass Storage Device
when I plug in Ipod nano 3rd gen it shows unknow device
have deleted Mass storage devices and Apple Moble Devices
unpluged computer from wall
nothing solving problem
I also tried it on my laptop its not being recognized
my wife Ipod nano is doing the same thing as mine
its got to be the software download from itunes because it has worked on all previous versions.I have the same problem. My Iphone 4s works fine when docked to PC. PC won't recognize my 3rd Gen Nano. Same goes for my Work PC. They don't recognize it nor will plugging it in to a PC charge it. I have to plug it into wall socket to charge.
I have tried resetting, I have tried downloading newest Itunes.
Must be the Nano itself if it doesn't get recognized by mutliple PCs?
I haven't used the Nano for probably 2 months. Previously it worked fine...
One thing, when docked to my laptop during a reboot/startup, it intially starts to charge the Nano, but once setup is finished it doesn't recognize it any longer... -
My ipod nano (6th gen) is no longer identied properly in itunes. I have followed all steps in the troubleshooting guide (uninstall and reinstall itunes several times, Apple Mobile Device running ok, verified USB port runs) but the issue is still not resolved. What can I do?
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.
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