IPod nano 4G- difficulty syncing

When I plug in my iPod it appears in the left column as it should, and charges as it should, etc. However, when I select it the screen is just white with iStore in grey in the middle, as though I have selected iStore and not iPod. I cannot get it to do anything else. I cannot see my iPod's contents, or options, or tabs or anything at all, which means I can't restore it, or whatever the third R is. What now? I have the latest version of iTunes, I have an eMac, and the iPod is just from this last Christmas. I tried holding down the menu and centre button (the second R) and rebooting, unplugging, and none of that made a difference.

wat you can try.. is to get an old verison of an ipod update, plug the ipod in, close itunes if it comes up, run the old update that didnt need itunes and restore. then unplug, plug back in, and let itunes try to update it back to new.
--here's one of the updates that didn't need itunes if you don't have any: http://www.apple.com/support/downloads/ipodupdater20060628formac.html
--sk

Similar Messages

  • My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

    My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

    I am getting the same error message. Have you figured it out?

  • I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to be locked up on the 2nd song and will not continue to sync.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano;

    I downloaded the latest version of itunes and now my ipod nano won't sync.  The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song.  I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit. 

    When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
    After updating te ipod see if there is a change in results.
    PS: make sure the device is active while syncing so keep tapping the screen.
    Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod

  • Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

    iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
    http://www.apple.com/support/

  • HT4235 iPod nano 6th generation, syncing with audiobooks does not work now, had been working.  Sync test says:  No iPod touch, iPhone, or iPad found.  Connectivity test OK, no physical problems, iTunes shows the iPod.  Any clues what to do?

    iPod nano 6th generation, syncing with audiobooks does not work now, had been working.  Sync test says:  No iPod touch, iPhone, or iPad found.  Connectivity test OK, no physical problems, iTunes shows the iPod.  Any clues what to do?

    Hmm.. Thank you for the response.
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    Maybe try reformatting it, using the tools provided by Windows. Instructions on how to reformat your iPod can be found in this article.
    http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
    B-rock

  • 3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
    There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

  • IPod Nano won't sync after iTunes update to 11

    My 5th Generation iPod Nano will not sync to iTunes 11. I am running iTunes 11.0.1, on an one year old iMac running on an Intel Core i5, running MacOS X 10.8.2 with 4 GB of memory. Now that we got that out of the way-- I use this iPod daily. Once I updated to iTunes 11, synching has been sporatic. Once I plug the iPod in, iTunes opens like it should, however the iPod never appears in the iTunes window, only in the Finder. I have done the following:
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    Quit iTunes and restarted, reStarted the iPod by toggling the power switch and holding the Menu/Select buttons until it restarted.
    Rebooted my computer
    Restored the iPod nano
    Results are the same. Sometimes it will sync, after an extended period of time, without reason. Once I eject and need to reconnect the device, I am unable to get it to sync. Sometimes I have ended up with a spinning beachball and have force quit iTunes and sent a report and a description, but Apple doesn't seem to have come up with an update yet.
    I can tell you this-- I have not seen an iPod that would be a suitable replacement for this one-- I love not having to look at the screen to operate it's simple controls, and it is the perfect size.
    I can also tell yo uthis-- The new suprise user interface on iTunes 11 is clunky and requires too many steps to maintain my playlists. Do not like it.
    Suggestions?

    Hey hirsty!
    I have a link for you here that can help you troubleshoot this issue:
    Apple - Support - iPod nano - iTunes Troubleshooting Assistant
    http://www.apple.com/support/ipodnano/assistant/itunes/
    That link will help you through some steps that will help you resolve this issue with your iPod nano syncing. Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

    My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

    I have an iPod Nano that is synced to my mac, but it is sent in for the battery issue. Anyway, I have bought a 2nd gerneration Ipod touch and I want to now sync it to my mac, but it does not show up in the left menu bar. Please help. Thanks All!

    http://support.apple.com/kb/TS1591
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

    i have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb. Any answers? please

    You can sync your iPod with multiple computers, but what can be synced is very limited.  See this article for more details.
    http://support.apple.com/kb/ht1202
    B-rock

  • My ipod nano 6th gen synced and then i go to use it and there isnt any music on it?

    my ipod nano 6th gen synced and then i go to use it and there isnt any music on it? but when i plug it in to itunes it says there's music on it..

    you have to press quite hard to get the headphones in
    dont be afraid it breaks

  • IPod nano won't sync in new laptop

    Hello everyone,
    my 6th generation 8GB iPod Nano won't sync in a new Windows 8 (not upgraded to 8.1) laptop. iTunes recognizes it and is able to enable disk use but will not sync the music. The computer also recognizes it. It just won't sync, when I press the sync button it seems as if it is going to sync but it stops after a few seconds without synching or changing anything. I already uninstalled and installed iTunes and restarted the laptop and the problem is still there. Also I wonder why iTunes doesn't say that the iPod is synched with another library and if I want to sinc it with the new one since the music my iPod currently has comes from an old laptop that doesn't work anymore so that's why I have my music now in this new computer, but it won't sync and it's frustrating. Any advice? Thank you.

    Type "ipod not recognized in itunes" into the search bar at the top of this page by "Support"

  • IPod nano won't sync; dreaded "duplicate file" message

    Suddenly, my old but heretofore functioning iPod Nano won't sync radio podcasts. Gets the "duplicate file" message. I have tried resetting multiple times; reinstalled iTunes, changed the port, checked for plug-ins (no iToner) etc. Ran diagnostic; it fails the device sync test, saying no iPod touch found.
      I have seen some other complaints about this.
       Is there a solution? I have done most of the troubleshooting steps but did not restore iPod to virginity (hoping to avoid reloading songs onto it).
    Thanks in advance for any help.

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
    http://www.apple.com/support/

  • Ipod Nano won't sync to my itunes:(. Help!

    For some reason my ipod nano won't sync with itunes.
    However my ibook does reconize it when I use my usb cord.
    Do I need to purchase a firewire for it to sync with itune?.
    HELP:)

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
    http://www.apple.com/support/

  • After restoring ipod nano it wont sync with itunes. states error 13019 occured

    after restoring ipod nano it wont sync with itunes. states error 13019 occured

    I seem to recall that another user has this problem and found that it was because of some corrupted music files they were trying to sync over.
    Try syncing smaller bunches of tracks till you come upon the ones that cause the error. You should be able to find out which ones are causing the trouble this way.
    The other user said they used something called MP3Diags. I cannot vouch for this software at all, I have never used it.
    I did a quick search on "how to repair MP3 files on Mac" and also found this:
    http://triq.net/articles/mp3-validator-mac-os-x
    i

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